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Let's get make this one interesting More I will with commentary 720 can we get We can't get 1080 coming up we pull out Oh, I don't want to try but it's dedicating But in nine Many scams rely on people being caught completely of guard to work Which is how the man in this next film found himself being talked into letting scammers into his bank account And once they'd got him where they wanted him they weren't gonna let go without a fight Dude is overdramatic. It's good morning in our purpose-built Glasgow scam hub and the fraudsters are keeping me busy Listen to me very carefully ma'am. Okay very soon. You're going to see what security warning on your screen. Okay? It's not long before I catch something that concerns me in an Indian call center and Today they appear to be now in India. That's tough. I Was I'm gonna see a lot of Indian street food on Tick tock it. I'm not surprised You know what that's operating what we're calling The online shopping scam Online shopping we've it all starts with a phone call out of the blue when a recorded voice tells you There's been suspicious activity on your online Amazon shopping account. Thank you for placing an order. Okay. We familiar with this You're with Amazon. You have been charged 399 pounds on your card If you have not made any such purchases then kindly press one to speak to Amazon customer service Thank you. You're then put through to the scammers They tell you that you need to secure your Amazon account But for that to happen you have to let them access your phone or your computer so they can guide you I Can see that a male victim More and more if they need access to your phone This is cap is deep in the scam The scammers have already convinced him to give them access to his computer So the scammer you can see is trying to obtain all the the personal information of the victim This scammer here is accessing a desktop computer. So someone's laptop or their PC at home We'll get some detail now with exciting time as well We can't hear the sound of the scam But it appears that they're talking the victim through how to supposedly secure his online shopping account Convince him that they are from Amazon security in fact Everybody They are actually noting down all his personal information We are having to do that as well because as soon as we can get the information on the victim We can get to them first and intercept the scam We now have a name for the victim. I'm not gonna lie y'all finesse the TV show out of innocent victims Don't act like y'all ain't get no piece of scam out of this to y'all scamming to y'all scammed an entire two series of Tim to protect his anonymity will call him Paul and so far there's been no attempt to take his money But now the scammers are making a surprise move Getting the victim to allow them access not to just his computer But phone as well We've just seen now It's changed the image that we're looking at and it's gone from what looked like a PC laptop to a phone Yeah, so they now got access of something else This is actually the first time I've seen this They've got simultaneous access to his laptop and his mobile phone and it might be for example That he's got quicker access to his online banking on his phone. So he might have said to them Oh, I usually access that through my phone at which point they said let's get access to that So that was phone number and full address there We can see now banking apps are being opened up His date of birth on the right of the screen there They have just taken a an image of his banking details as well there and saved it on to their computer How much was it now? They've got his name postcode sort code account number the amount of money in his account Everything that they could possibly want to Defraud this man steal his identity take his money. Yeah, it's over. They got it all We now know that Paul lives in the north of England But his phone numbers are what I really need to try and stop him being scammed. You got it already Okay, I'm gonna try this man's landline phone right now Is it all of them in or what? Come on pick up pick up pick up. Are you trying them over? Yeah Bring it now I'm just cool Scammers are getting a good look at all the details of Paul's bank account Preparing to steal his cash I Don't since when did we start disclosing the amounts on the screen? I guess since we're keeping him private and we can just show his announce Try to phone him on his landline. No answer Try to phone him on his mobile. It's not going through But as hard as we try to call him He's not picking up this this poor man. He is Trusting everything he's been told by the scammers and The scammers are making him feel he's he's he's a victim and they're helping him It looks like now the scammers are persuading Paul to download a new account with an online banking service Is this rebel? He's gonna download now It's Revolute I call it revolt my bad. It's like PDD's stuff This particular banking app is perfectly legitimate when used by customers to spend the money transfers But in this instance Scammers are trying to persuade Paul his existing account is compromised I know there's people out here who watched this show and was like I'll never get a revolt banking account because of this show So he has to open and transfer money into a new account The banking app that they've just signed him up for is giving him a code so that he can set up an account They're also likely to be telling him to ignore any scam warnings the banks might put up They're actually asking this man to take an image of himself To use as ID to open up the app that they're telling him to download So we're getting quite close to the moment now when they'll be ready to transfer some money He ain't picking up I keep trying to call him on the landline number that we've got and it's just not going through It's a little text It's not going through but obviously it looks like he's still engaged in the call on that mobile Do you think it's worth trying a text message to that phone? Yes, it is It'll hopefully appear on the screen We could say absolutely suspicious activity we believe this is fraudulent activity on your account Please contact your bank immediately Our hope is Paul will see the text and realize he's talking See if they told me to send the text I'd be too ignorant Whatever you doing stop The scamming you They're about to get you to transfer money into this account cut it out Think about it be smarter than that buddy to scammers Okay All you got is fifteen hundred dollars. I can you afford to lose that should come up any second now There is suspicious activity He's gonna keep going Our text message did appear on Paul's phone screen, but it looks like he's ignored it and now He has transferred money from his bank account into the new account Paul you are gullible This can happen to anybody, but like They get you clean the scammers have told him to set up It's the first time we've seen would actually go through God here we go. Here we go. Right. Can we can we try the mobile again? Yeah, I need to send a message like please stop But again we have no luck So we've sent numerous messages that are coming up saying scam warning We've tried both numbers that we've been able to obtain from him. Oh No, please come on. They didn't ran a successful scan. We're maybe too late already to be honest. It's done I think it's quite likely the money's already gone It's done With a scam so close to what are you laughing at ma'am? What is so funny and giggly and ha ha ha and I'm looking my dipples back there for what it's funny Fire your fire. We try to buy a bit of time We've tried to Pull the plug on the scammers computer to just try and stop it and they've got other computers that they've got back in touch with our victim They're blocking our number they've just blocked our number on his phone So now we can't get through to him Using the phone numbers that we've got car private The team are searching for friends or relations of Paul's all our attempts to reach this man are coming to nothing But Paul is dedicated to giving these scammers his money as we have his home address We have one final roll of the dice. I'm gonna pull up at the moment. We're literally trying everything We're even just scrambling together trying to get a taxi to go around to this man's house to bang his door and say stop Put the phone down. You are speaking to scammers Team member Sherry has a taxi company local to Paul's address on board to help Okay, so five minutes away. All right, thank you really with a taxi on its way We can only sit and hope it arrives in time as the scammers are now trying to withdraw money out of Paul's account into their own You see that yeah But now the online banks own security system has kicked in Good W banks, it's flagged the payment as potential scam W bank gives us a little bit more time They tried to get him to send nearly sixteen hundred pounds and it's come up Thankfully has seen suspicious activity detected and they've now directed him to go and do a live chat Don't But it looks like the scammers have hijacked the bank chat line pretending to be him I think it's highly likely this is the scammers who are typing out messages to the chats Bro, they got to they got everything they are you at this point bought of this banking app Facing that on the way the messages are written. I don't think this is our victim writing these messages It seems the scammers are trying to persuade the bank to allow the payment to go through Could still lose all his money. I just hope the taxi company whoever is Reading this online chat at the other end has switched on enough to to realize this is a complete enough to scam Freeze that payment and don't let it go out Later we desperately tried Sadly call centers aren't the only place scammers operate Thieves and fraudsters are stealing and scheming in almost every aspect of life But that doesn't mean we have to just put up with it across this series We're meeting the regular people who are fighting back against these crooks to make their communities a better place to be and A real issue plaguing our streets and towns is dangerous driving For the person in this next film the kind of wrongdoings they're intercepting and not online But on some of the country's busiest roads We're about to meet a man so determined to put a stop to Antisocial and dangerous behavior that he spent the last decade putting his own life on the line So the rest of us can stay safe. Okay, what is he doing? That's not funny, but I don't like bikers. Yeah, no, I don't like cyclists Confrontation And close calls That's my thing. That's a clear bus lane. Let's say bust lane Bus lane right on bottom. What are you doing over there? my bad Man cam I'm blurry, but that still doesn't negate what I'm saying That is a bus lane. Here's the bus lane. Here's the bike lane right here and here's the street lane Getting your lane. You're stopping the flow of traffic. Close calls These aren't scenes from an action movie, but every day incidents on some of the UK's major roads They've been filmed by Lewis. He cycles across London on the commute But it's not just to get to work. He's also using it as a one-man mission to try and crack down on dangerous driving Every time I go out cycling I see so many incidental it seems to be getting worse now a friend of mine Lost her daughter to somebody who was using a mobile phone killed her At a junction and then didn't even see her because he was on his mobile. Okay, serious I mean, this is not a game. All right, there are real cases where things happen But like a lot of the time I feel like bicyclists are just Not in the right spot In the right spot or be if you're gonna act like a car or if you're gonna drive like a car and be in lanes and put Your arm out for signaling Then be that at all times. Don't be a pedestrian when it's convenient and then be a vehicle when it's convenient Like don't do that. That's what we get you a driver. Let's leave it up for simple rules people get hurt or killed With police resources stretched to the limit The number of traffic police has dropped by 40 percent in the last decade In 2020 141 cyclists were killed on british roads an increase of 41 percent Dangerous drivers seem to think they can get away with using their phones or risky maneuvers Louis doesn't agree Too many people getting injured on the roads that has to stop Now louis is fighting back Undersea camps facing backwards Today we're joining louis on his commute to work to see how he uses this journey to combat bad driving He's invested in cameras that he's fixed to his bike right camps for close passes That will record every second of his cycle And the helmet cam is there to capture everything happening in front of me His cameras combat crime in two ways They can stop an accident before it happens by acting as a visual deterrent to other drivers And they also provide evidence should some of the more serious incidents end up in court You can never tell what's going to happen The only witness you have is the camera Like a dash cam for bike the horn is there to warn dangerous cars coming towards me And his cameras won't be the only tool he's using to target his road users. Let's go Later in the program louis uses his secret weapon Earlier in the program we watched scammers persuade a man We're calling paul that his bank account had been compromised Paul transferred his money into a new bank account As the scammers tried to steal it The transaction was stopped by the bank So the scammers are now messaging the banking service Pretending to be paul Well, I just I just hope Whoever is reading this online chat at the other end has switched on enough to to realize this is a complete enough to scan We've been trying to contact paul and have even sent a taxi to warn him Okay, thank you so much As the taxi closes in our ethical hacker jim in northern island has an idea As a whole his access to the scammers computer he can also write messages to paul's bank This is a scan go on post it post it So we've got jim and the scammers both writing on the same chat But the scammers fight back They're stopping him from being able to type. I think they're deleting things that jim's trying to write. Yeah Uh, we can see that the transfer at the moment is frozen. That's a good sign for us And we watch as the tug of there's really there's literally if i'm a if i'm a bank like if i'm the person that's Supposed to unlock this transaction like and i see all of this like i'm instantly keeping it locked Like there's no way that you're getting this war continues too much The scammers try to delete that message that jim said that says i'm being scammed Our attempt to intervene by sending a warning message to paul via a taxi driver May be our only chance to help him now We can't see or hear what's happening We can only hope that the taxi driver delivers our message. I'm not gonna lie This is the most intricate scam warning that i've ever seen in my life They didn't call a local taxi to go knock on his door And still thanks to modern technology Someone's at his front door his doorbell ringing he's got some sort of cctv or video doorbell or something That is going to be our taxi driver with the note that we have seen Saying you are being scammed put down the phone immediately And it seems to have worked as the scammers connection to paul's mobile phone has gone Might be a little too late though But it's not over yet. The scammers still have access to paul's computer And all his account information They've just turned this guy's laptop camera on so we can actually see what's going on in his home. This is so Intrusive so awful that they've got the ability to even do that So you can see here. They're desperately trying to get hold of him They're using his laptop now messaging him on there. Nope. Are you there sir reply here? Don't do that. Don't reply That is crazy We wait and now see signs that our message might have got through Paul is nowhere to be seen and the scammers are giving up They've put him down as a do not call. I think they just hung up look That was it They've signed down. Yeah, they bet it like all up for $15,000 you can just hang up man You didn't even lose that much as a scammer, but like at the same time Good job to these little taxi drivers. I can't believe they kind of taxi driver that actually pulled up and did this So they were persistent, but we were more persistent But paul's story doesn't end there What is it in the next day I finally managed to get him on the phone Understandably still shaken by the scam. He wants to remain unidentifiable But he does tell me that our taxi message did eventually convince him to end his call with the scammers Obviously He said you have no idea how much you've helped me speed was obviously the most important thing here as we told him to On the letter instantly spoke to his bank fraud department Unfortunately paul's high street bank told him that the scammers had managed to transfer money from his account But they were hopeful they could help get it back Meanwhile banking service revolute said it takes fraud extremely seriously and has invested significantly to protect its customers With its systems now spotting and stopping 90 percent of scams It pointed out that frauds like these are not unique to revolutes and are widespread throughout the industry And it stressed that if a customer has any suspicions about a transaction It should contact the company via its secure in-app chat and request a callback They said straight away. Did you authorize the payment? And he said no, they took hold of my phone. They did it I didn't and he's since spoken to his bank and they've temporarily refunded him the money Money Since that shocking day in the scam hub, we've got some good news Paul's bank have decided he was not at fault as he had not authorized the payment because the scammers had taken control of his mobile phone And i'm delighted to tell you he's now had his money back in full. That's good Y'all put in a lot of effort for that Yeah Earlier this guy we met louis a cyclist targeting dangerous drivers before they caused an accident What is he doing? We're joining louis on his journey to work and only a matter of minutes in He gets out his secret weapon I almost caught you using your mobile phone just now Yes Red card Every time louis sees what he thinks is careless driving He flashes a red card as a warning to the offender Bro, you shouldn't be parked in a cycle lane. You almost dogged me With police and law enforcement unable to act on every incident serious as it feels he plays an essential role in improving road safety Like salute to you for making a difference in everyday life, but like as me as a as a car driver I'd be so angry at you I believe I could be dead wrong in whatever i'm doing. I'm still getting mad at you It's a lot of just for the simple fact that you're on a bike with 12 cameras and giving me a red card like we play football people To become more vigilant about what happens on the roads Literally more than 16,000 cyclists are injured each year in britain for louis Protecting them his purpose 12 years ago, he was involved in a serious incident whilst out on his bike And the emotional scars remain I was knocked down by a motorist tonning right at a t-junction without signaling And I went flying Spawning the air and hit the ground hard on my back I'm sorry. I could have died. I couldn't walk for a few few weeks It's something that can affect destroy lives destroy families The incident left louis with two broken ribs Whiplash and a determination to hold dangerous drivers to account To know back injuries from my faithful day my motivation after recovery Was to make the public more aware about the issues of road use He couldn't walk for two days two weeks because of his Broken ribs not a real back injury or anything like I don't doubt that he was in a real accident, but like To improve safety Safety is key And on louis's daily commute the sorts of dangers he faces become all too clear Boss driver came close to knocking me off my bike So I took out my red card and I flicked it to signifies Driven very badly Well, no one's taking this kind of close shave isn't like I don't want to be like an a-hole on here or a Dick, but like no one's taking them serious. No driver is taking them serious I don't believe it. It's unusual for louis because I'm watching this and like is this too serious When you're cycling near boss, it's it's very very dangerous because You're riding on the blind the blind side. Exactly. So don't ride next to the bus. You see a bus right there slow down Or go around and go in front of an invisible path like It's a bus. It has a huge blind spot like You're seeing it yourself. Don't very very dangerous because You're riding on the blind the blind side This incident recorded on louis's bike cams in 2017 shows just what he's up against What are you doing? What are you doing? There was another incident where a taxi driver drove into me Run me off the road and I fell off my bike I heard him say no, that's crazy. No, that's crazy. Move over And he knocked me off my bike You're right He did say move over then trying to get out and assist Thanks to louis's camera footage The taxi driver was prosecuted for driving without due care and attention and fined 1700 pounds It's in cases like this that louis's cameras really help to combat crime Oh, no, yeah, you was targeting at that one, but like that Louis uploads footage from the worst incidents directly to the metropolitan police's traffic prosecutions team Even from the side of the road It's very you get into it with louis immediately. He's going to let them know that you did it You're going to be on a and pr's lists for the rest of your life The process all you have to do is go online and then select the footage to be reviewed by the police if there's a violation committed That's worth pursuing the police will prosecute the driver Anyone can upload details and footage of an incident via the police website I wonder if this is a thing in america too, probably Forces have similar systems. No one cares though, which you can find on their websites It's a system that came to louis's aid again in 2017 when he filmed the driver of this bus Endangering a cyclist behind him The driver was convicted had three penalty points added to their license and fined over 300 pounds And also lost his job Of the way to feed his family and all of that because if you pay attention Here's the bus lane Here's the bike lane This is where the bike lane ends. There is no more bike lane after this right here It's all bustling the cyclist behind him The driver was convicted I don't see the bus driver doing any wrong. There's no more bike lane after that and buddy was not even in the bike Sid had three penalty points added to their license and fined over 300 pounds The bus did cross the side They also lost their job, of course Louis's one-man mission is bringing reckless road users to book We're jumping the lights even fellow cyclists are called out You gotta go In the last 12 years, louis has been filming his commute He's reported over a thousand drivers to the police with around a 90 success rate He got him he reported a thousand people. It got 900 people convicted Hey, you know don't mess with louis. He's he is literally like the state's prosecutor. He's Of them being brought to justice He's federal prosecutor, I mean The success comes at a price. I try and correct people Maybe people don't take well to that I get a lot of name calling finger gestures, you know obscene foul language, you know, I have to put up with Don't jump the lights Louis knows his own work can only scratch the surface of the dangerous driving problem But by raising awareness, he's convinced he is making a difference Every four or five People I meet that give me aggression. There's always one That will be more remorseful and I actually um, you know Calm down a bit and appreciate the fact they have learned something I feel like if I'm in a wrong who in certain situations like okay cool. I'm in the wrong Like period, but if I if I'm not in the wrong, I'm arguing So in fact that I've done that Gives me hope for the future Gives me hope for the future He's too invested. I get it though. But like damn Does he have a wife and kids? What is this? What is going on? This is a random dog A whole array of skills which they use to convince people to hand over their money One of their most valuable is the ability to persuade people to give away all sorts of highly personal information That once in the wrong hands can be extremely dangerous As we revisit the Glasgow scam hub nicks watching yet another scammer hard at work We can't hear the conversation But we can see into their computer and their target somewhere in the uk Has already been persuaded to download software that gives the scammer access to their phone That's their home screen we can see We are looking at a another online shopping related scam It's from that same prolific call centre that we've dealt with so many times before that they now Try and persuade people that they've paid a subscription fee that they haven't consented to and that they might want to cancel it We're in amazon now Manju Newcastle We're only a few minutes into monitoring this scam and already a breakthrough It's a woman called Manju and we know where she lives. It also seems that this scam I feel like they're calling The subscription refund scam has been going on for some time It all starts with a call that tells you that you'll be in charge for a subscription to online shopping service amazon If we if y'all if y'all are this deep this is our fourth episode fifth episode if y'all are y'all If y'all have watched all five of these episodes with me y'all know what this is I'ma let them explain it for the people who are new prime Worried you've been signed up to a subscription without your permission you press one to try and get a refund But what you don't know is That's a scammer put through to scam which is when the skull duggery Really kicks in the who? Through to scammers, which is when the skull duggery. That's not a real word. Hey, sir What is skull duggery? It's a role playing So like role playing like the role playing of a They wrote scammers are role playing as Trying to help and get your refund. I get it really kicks in. I that's not a real word though. It's a book And it appears that this woman has fallen hook line and sinker for this type of car skull duggery Unfortunately, the person they're speaking to right now has just signed into their online banking and I might have to use that money that the scammers. I might have to use that. That's clean Definitely going to be interested in and straight away the scammers saving that information The hell is all this skull duggery for this person Manju has opened up her bank account possibly to check if she really has paid out money for an amazon subscription Of course, she has one. It's all part of the scam right there. I want to hang up I wonder if they were looking for an amount that might have been taken Quite possible because they were scanning weren't they were scanning through transaction looking for A payment that could have gone out It's hard with these bonds to know Exactly what's going on where exactly they're at in the scam because we can't hit the call So we can only speculate as to the kinds of things that this scammer is currently saying to this potential victim Things of that nature need to get her on the phone, don't we? Any luck on a landline? No If I was a betting man, I'd say she's probably too young to have a landline phone Yeah, the team try a mobile number. They have found among the information the scammer has noted down for manju But it's engaged I'm sorry. I've been watching this. I just have a serious question in the uk. Is their call waiting? Like if I'm on the phone with somebody in america And somebody else calls me I can see that they're calling it doesn't go Like I could pick up the call the call. I have call waiting She's using it to speak to the scammer If we can't reach her we can't stop the scam But then nick has better news Looks for the moment like the scammers lost their connection to her phone Why that is we don't know it could be that they're out of the victims out of signal It could be that they've realized what was going on and they've shut the connection and thought no I'm not having this something's not right It's very hard to say at this point But we now see the scammer isn't finished with manju Scammers trying to access the phone again now They don't give up easily once they've seen that there's a decent amount of money there They come back time and time and time again try and reconnect try and reconnect try and push the scam again push the scam again And that's exactly what's happening now If they're still on the phone there's every chance this person is being put under quite a lot of pressure Phone again. They're back. They've got the connection up again This time manju is doing more than just checking her account. What's she doing now? She seems to be setting up a payment to a new bank account Where the scammers will try to steal her money. We need to reach her fast Scammers I'm defeated. Look me in this episode Frustratingly it rings out Either the call was rejected by the scammer who's currently got control of this person's phone or They've just not answered either way We need to get them on the phone because they are right about to put some money into this account that they've got Created by the scammer how long we got We got eight minutes to figure it out in this episode Take the call So we're going to try the old text message technique We're going to send a really generic text to this person's phone number telling them that they're On the phone with the scammer and they need to hang up and contact their bank But the text message doesn't appear on manju's screen. All of her attention is focused on the scam Well, this person's about to get scammed. We can't get them on the phone 990 something pounds they're they're sending Take the call. Yeah, take the call Come on take the call Still no answer. We've tried multiple times to get through. They're just about to start transferring money And once that money is gone, it's gone. There's not going to be much chance of getting it back So at the moment, I'm just calling continuously in the hope that it stops the transfer going through That's still in the call You know what's crazy? Like she's probably so focused on not losing any of her money that she's Like laser focused tunnel vision in on this and that's working in the scammer's favor, right? Like if somebody is Falling for this is gullible enough to fall for this They're literally only focusing on not getting their money taken so they're not going to answer any other phone calls And she'd cheat whoever this is she might be cheating on her boyfriend because None of her notifications pop up on the phone. That's that's that's how you know your girl or your or your man cheating on you If they got the notifications turned on and no text messages pop clean up on the phone They're cheating so she cheated She hung up she hung up Manjoo has ended the call with the scammers giving nick the opportunity he needs Hello, is that manjoo? Hi, manjoo. My name is nick Stapleton. I'm a journalist calling from the bbc That person who you were just speaking to about your amazon account. They are a scammer. Do not transfer them any money Understandably confused manjoo then passes her phone to someone else I'm calling from the bbc My name is nick Stapleton. Do not speak to that person that you were just talking to they are a scammer They're trying to get you to transfer the money You hung up Yeah, very well done very well done. So you didn't transfer any money Brilliant I would suggest that straight away even though you've not sent any money. You should call your bank Right, okay. Okay. Tell your bank that you've been on this scam call because they've seen a lot of your personal information Okay, and who am I speaking to by the way? Yeah, um, manjoo's husband. Oh, okay. Hello, manjoo's husband. My name's Nick Nick wanted your name. We talked about some manjoo's husband. She cheated on you though, buddy Talked to you really glad that you got out of that in just in time Right, right. Yeah. Thank you Well, it seems that Thankfully Between them they managed to realize that was a scam Just and they hung up just as we got through there and they didn't lose any money. So Big success no money for the scammers very happy with that It was a close call And to find out just how close a few days later I caught up with manjoo and her husband chandra They might just you know, I'm saying, you know, they look happy. They're happy together. I'm tweaking. I'm my bad man. I'm just you know What's that thing? What's the word called? I'm um projecting So manjoo and chandra, thank you so much for joining me today Manjoo, can I just start with you about the phone call that you took off someone who you now know was a scammer So they said that they're calling from amazon And they said that uh, you are You are amazon subscription was activated and every month your Money is like 40 pounds. Yeah It's getting lost from your account Uh, so you what you will do is just uh deactivate that account So I can help you with that And then she started monitoring my mobile and as far as you were concerned This person was trying to help you. Yeah, she's trying to help me Manjoo did what the scammer asked and downloaded the app that gave the scammer access to her phone From now on the scammer could see everything she did But so could our team in the scam hub Did you feel pressured to do what the scammer was telling you to do that time? I was very confused I'm doing what she's saying. I'm trying to enter everything. I'm trying to enter my bandit There's lots of confusion. So lots of information that you're being given all sorts going on. I'm totally confused That's it on that day Because we couldn't hear the call never going to be confused about anybody calling me trying to scam me It's everything is a scam to me from now on anyway I'm coming from Chicago. Everything would be a scam anyway Like just personally like everything feels like a scam But you know At the same time you'd be wanting to give stuff a chance because that mindset like damn, I always think something to scam Let me just try But see, you know, I'm gonna go back to my old ways, man It's all a scam and the answer is no We missed a key part of the scam What the scammer said to persuade Manjoo to set up a bank transfer of nearly 1000 pounds Basically like here they they were just asking for some Service fee or something and she just thought like, you know, okay. Yeah, 999 is okay And they were saying nine a service for 99 pounds basically. Yeah But that was not the case. They are insisting had to put 999 pounds when she's entering the number So they said at first it was nine pounds 99 but in fact what they were trying to get you to transfer was 999 Yes, exactly. Yeah $999 for a service fee You must be out of your mind Wow It's a typical scam. That's how much the service vv for uber eats though You order something from uber eats for two dollars. The total will be 28 97 like come on Cause confusion so Manjoo ends up sending 999 pounds rather than Pounds 99 pence Luckily Chandra was working from home that day and overheard the call And I thought like no, why? Okay, if it is from amazon, why do they need the bank details? Right when I pulled the Phone from her pants and then I started asking who are you? It was very lucky that you were there because very often with these things Manjoo It's not until someone else listens in and and you explain to someone else what's going on that then you both realize It's a scam because they are so convincing and on this occasion. It's very lucky that you don't even be convincing They just be catching you off guard. Husband was there So how do you both feel now? Do you feel more prepared how to deal with possible scams if you got another phone call like that? Definitely. Yeah, sure. Yeah, she got the witness now Yeah, she's aware of the things now and I was trying to explain her about these things are happening at all because Even my friends they have been getting these calls. Oh, no Yeah, you've just got to be so wary, haven't you? There's so many scams around but hopefully now With this phone scam. There's a good actor. Whoever this is. What's his name again? He's a good actor You are that much maybe over capping You are not that concerned more prepared if anyone else was to try again in that future Thank you so much for both of you for talking to us today What I have to say is you sharing your story will help so many other people be safe from this type of scam So, thank you. Thank you guys. It is helping out others. Yeah, we're really happy for you. Definitely. Definitely If you think you've been scammed then there's some steps you need. All right, if you don't know At this time here you go. Here's the here's the here's the number. I mean, here's the website Here's the number Um, and we're out of here. T. I don't leave a like comment subscribe turning up post notification. Remember hate that like Hit that like button if you don't like scammers, man, because I don't like them one point one one 100%