 Today I wanted to share a personal story. I'm laughing just thinking about it. The punchline is great. But it's a personal story that demonstrates how sometimes the little things that we do have a huge impact and sometimes we don't even know and I think this is important to remember because lots of the people that I work with are parents, carers, teachers, nurses who are working so hard every day to support the children in their care and sometimes you feel like you're not making a difference and I think sometimes we have to remember that the ripples of what we're doing can be huge but we won't always necessarily see the impact of our actions. Sometimes that goes unseen and just to hold on to the fact that you're making a difference. So I'm going to tell the story of the Post-it note and some of you who've seen me speak might have heard me tell this story before. I've told it a couple of times. So this story goes back a few years. I was working in London and I was in a really really difficult place. Actually, I had been on and off work with mental illness with anorexia PTSD for some time and things were really tough. Actually to all intents and purposes as far as everyone could see at this point I was going through a relatively good patch but it wasn't really a good patch at all. Actually, I was actively suicidal. I'd got to the point where I thought things are never going to get any better. I was completely hopeless and I had a plan and on this particular day I was in the office in London and I had to go to a meeting in Westminster and I had no intention of getting to that meeting. I had very clear plan. More. I was more determined than I'd ever been before and I was more at peace with this idea than I'd ever been before but I did a normal morning's work because somehow I found this kind of, I don't know, sense of calm. It was quite strange. But anyhow, before I left the office for the meeting in Westminster, my boss at the time and still to this day very good friend Joe took me to one side, literally just as I was leaving. He was going to make me late. I remember feeling a bit annoyed about that even though I had no intention of getting to the place. Weird. Anyway, he took me to one side and he had a really good chat with me and he was really kind and really caring and he made it clear that I wasn't fooling him, that he knew that things weren't okay and that he was there if I needed him. At the end of the meeting he gave me a post-it note and on it he had written the words you are irreplaceable. You are irreplaceable. And I didn't believe those words, but he did it with such sincerity that I believed that he believed it and that made a difference and that post-it note that day genuinely that post-it note. So it's partly about the conversation but actually when you're in a place where you've got all this negative self-talk, words can just disappear, but something physical that you can look at and hold it's much harder to kind of argue with. And that post-it note, I swear to God that post-it note saved my life that day. And I made it to the meeting in Westminster and carried on as normal and I've kept that post-it note forever since that. In fact, I have it right here. It's a bit faded now. You can see, like, can you see that? It's um, yeah, it's very hard to read now. But every now and then I find this post-it note is a reminder that someone cares and that I don't know. Anyway, it means a lot to me. It's a post-it note, but it makes a huge difference. And I guess the point is that sometimes the little things you do are actually huge and they have way more impact than you could ever know. So why was I laughing at the beginning of the story? Well, the punchline is, so I told this story for the first time a while ago now and and it was I was quite emotional telling this story. I felt, you know, it was a really big deal for me that day, like a really big deal. And someone afterwards said to me, how did Joe know? Because, you know, we all need to learn when to have those conversations, when to intervene and you know, how to know when to have that moment with someone. And I thought, I don't know actually. I mean, Joe's really intuitive, but I didn't know what it was in particular that day. So I called him and I said, Joe, you know, the day of the post-it note, how did you know? How did you know to talk to me? And Joe's response, what post-it note? He didn't even remember. So the moral of the story is that actually sometimes you do things that have a huge impact and you'll never know. But what you're doing every day, the little things often are big things and they really really matter. So even though sometimes you might feel like you're not making a difference, please rest assured that you are. The ripples of your work, your care, your kindness are felt. It really matters. So please, please keep caring. So there we go. Goodbye.