 Welcome, sir and batch mates. We'll be discussing upon the strategic perspective for a seed company. So touching upon the points that have been discussed already in the session that was taken by sir. So the first thing is to reduce the rate of defection. So how we could like keep the customers with ourselves. So the first thing that goes around with it is making good relations with the dealer. To assure that we'll have our representatives like go to the dealers and share our like the company's values with them so that they feel connected every time. And we can also we'll also promote a traders connect or a meeting program with all the traders of that area. And moving ahead the farmer help centers like if if a farmer is purchasing seeds from any of our companies from any trader. And if he's like facing any problem about any technical specification or how to apply it. So a farmer's help center will assure eliminating any kind of like any trouble while implementing those seeds. And as well as the extension services like just to support if the farmer like needs any assistance with that. So all these three points can like contribute towards capturing the farmers here. Definitely. And about increasing longevity. Abhinav. Yes. Okay sir. Oh talking about the longevity of for any any company or any farmer on any relation. We are talking about four tier system the four tier system in which we have arranged it horizontally and not vertically where there will be seed company and wholesalers then traders and then farmers. We are trying to grapple all of them into a thread where the farmers the traders the wholesalers will be the pearls of the company and we will interact with them as. Family and not as partners or something like that. So the veteran purpose of the capacity of the farmers will be used to have to cure the quantity that are used by the general the farmers. So first of all, I'll put light upon farmer engagement program as we engage farmer and as we call them by the name to feel that we are engaged with them we are combining their heart and we are we are. So we are several engagement programs like recreational programs can be there we can fall upon their family we can go to their house and interact with them. So it will somewhere increase the longevity both from the farmers and both and also from the company and then free sample distribution. The first step that is the free sample is the first step of moving to anyone's heart is to reduce the financial instability. Hello to reduce the financial instability and that we can and to build a trust we can give free sample if you like it, please come to us will provide you the more. So first of all, we'll give the free sample free sample to farmers, which will ultimately build a bond that can go forever and hence will increase the longevity of our company. And third one is eating at the input services whether they are bio herbicides whether they are pesticides or anything that is related to completely related to seeds and completely nurturing of seed for us our company will only happen if we are helping them with several purposes like giving them the particular quantity and telling them about the proportion that is generally needed. Thank you sir. Now my batch mates will move upon with the slide. Two minutes, last two minutes, please. Next slide. The next strategy for customer relationship management is enhanced share of wallet. It's not just we need customers loyalty. We also need to grow the wallet share by introducing multiple products and services to generate as much as revenue as possible from each of the farmers. And we can do this thing by giving them discounts in the seed come products by giving them combo offers for the varieties of seed they're taking maybe for vegetables or for seeds by giving them reward points. If the farmer is coming, it's a continuous farmer, we will provide them reward points so that he can engage more with the company and also dealer credit services because most of the time during the input buying the seed the farmers don't have that much of money to buy the input. So we will provide them with credit services so that they can understand that this company realizes their scarcity of money and they understand that after harvesting they will pay. So that's a trust building we will do with them. I'll ask my team member to continue. Fantastic. Last minute, please. Another point is focusing more on the high profit customers. While we are focusing more on the high profit customers, we are actually focusing on the profit of our company. And the points that we have here are like farmers reward program and felicitations. Actually, while we are giving felicitations to the farmers, we are actually gaining a position in their heart and also we are also including many social services and social services teams for the farmers that will benefit them. And another thing is like highlighting the farmers testimonials and we will be sharing and we will be taking interviews and opinions from the farmers and their stories and we will be sharing on different platforms. Which will be a good thing for the farmers as well as which will be focusing our company itself. And another retailer's appreciation program will be conducting many appreciators in which the retailers will be appreciated and they will be feeling good to be a part of our company as well. Thank you. That's phenomenal. Done. Great job. Congratulations team. Team 4, right? Team 4. Yes. Team 4. Thank you very much. That's phenomenal. You touched every point of CRM. You talked about relationship and engagement. I love that point of engagement. How do you engage? And the customer connect. You want to be connected with the customer. You want to touch their hearts. You want to understand, you know, and you want to spend more time with the high pay off things so that, you know, you want to reduce it and focus there. Where you can get more balance sheet and all. Congratulations. Thank you.