 I thought I might give you a bit of background around who is Lely and again we're a little bit different because we are actually a Dutch company we're not an Australian company but we have innovation in our DNA and our primary focus is around the dairy sector and in the dairy sector we try and provide in our mission a sustainable and profitable future for all of our dairy farmers around the world. Now if we look into our future our future is actually a fully autonomous dairy farm that's where we are trying to head to. We've got a long way to go but we've got a pretty good history behind us in the last 20 years or so. Now in those 20 years since 1992 that was the very first autonomous dairy milking robot that was introduced into the market. It was introduced in Europe and back then it was a radical innovation. One of the key things that was presented by this robot and it was a bit of a shift in mindset as well is that these robots and all of these innovations actually focus on the cow not the farmer. How do we help the cow get a better lifestyle on farm and the concept was if you have a stress-free free-flowing cow across the whole farm ultimately you get a little bit more milk from them and across the last 25 years or so we've had about four generations of these robots sorry five generations of these robots that have come into market and across each and every generation of these robots we've actually been able to improve use the newer technology use the new innovations that have come out from across the world to integrate that into every generation of each robot that comes on. Now along with that because we have robots we get a lot of data so how do we actually integrate all of this data into our innovations but help our farmers better understand their operations and get better results every day and the key to that is we build long-term relationships with our farmers and that's actually a pretty crucial pillar in what we do as an organization. We work very closely with all of our farmers on their farm to understand how are our robots performing how do we keep the robots working how do we get the key insights out to the farmer so that they know what are the next big milestones that they need to hit and we do that through a team called our farm management support team. So our farm management support are basically our what you would call in the consultants word world the management consultants they are the farm consultants for the farmer that actually work with them on the farm on a regular basis build plans with them review them see how things are going. Now there was a previous question in the in the session before that around downtime downtime for us is also a crucial part because when you're milking cows 24 seven there is actually no time for the robots to go down when we're actually dealing with cows living beings and they cannot get milked it is a huge issue for the cow so we have to have on the ground 24 seven technical support for all of our farmers out there. Now in order to do that we actually operate across 40 countries right now across the globe and in those 40 countries we have our in our own business model what's called a Lely Center. So 200 of these Lely centers around the world they are our farmers right-hand people on the ground and when I say right-hand people it's they actually work with our farmers to understand what their futures what their hurdles what their objectives are what do they need to do to help them out there how to make sure that they've got proper service plans in place to keep the robots running as efficiently as possible but also what are some of the other things that they're trying to do on farm in terms of feed ratios or you know AI activities in the next couple of weeks or months. All of this stuff integrated with the data that is coming out from our robots and a lot of the other robots as well including our feed robots our manure cleaning robots you can actually integrate all of this into one ecosystem to provide one uniform solution for our farmers and it's really important because there are different customer experience touch points when you think about this at different stages of our farmers operations and we have to be really good not just really good we've got to be better than our competition across every single parts and every single customer experience for our farmer so a lot of our farmers actually rely on us to help them understand what the future looks like in terms of dairy farming as well you know our farmers are very time constraint let's say so they've got a lot on every single day every day of the week you know every week of every month they have a lot of things and they're juggling a lot of different priorities so for us it's really important that we actually show them that there is you know there is always light at the end of the tunnel when there are issues on the farm it's our experience that we can bring to the table to help out all of these farmers and a big part of that is by understanding all of the different data points on the farm how the farm is operating and what are some of the big ticket items that can help them in the next couple of weeks or months but it's a two-way street so our farmers talk to us about what they actually want to achieve and we help build those plans for them and we help manage that through our data platforms one of the biggest things for us is ensuring that expectations are very clear for both our clients and on ourselves at the very start a lot of farmers especially when you when you talk about robots the very first thing that comes to people's minds and robots and data is is gonna save me a lot of time I'm not gonna do anything don't need to do anything again that expectation of robot robotic automation versus a fully autonomous operation the expectation is that they're both the same whereas the reality is they're quite different in essence when you say robots a lot of our farmers can think autonomous operations instead of just robots that do a specific task that can remove time and effort from that task only to allow a new focus into other different areas so those are expectations need to be kind of set very clear between both parties especially in our situation where we make sure that our farmers are as successful as possible and our farmers of course they want the return on investment ultimately automatic milking was actually dad's idea and he's an old-school farmer so he I didn't even think he knew what it was I didn't know what it was and he he heard about it and wanted to try it and then we learned about it and left our jobs in case it's on the fast last year when we were transitioning because we trained our cows halfway through the system so they were going through the hearing bone and then into the robot we wrote off the year really before we went into it thinking that it's a big change that we're not we can't expect that much of our cows but even so training with a lot smoother than we thought it got up and running quite quickly and we once we moved into the robot things improved a lot for the rest of the season so that was a pleasant surprise and then this year compared to last year we're doing a whole lot better production wise you get told all about how to train them but when you're actually doing it it's quite daunting and I found that the support we got from Lele with training I mean we literally couldn't have done it you're sort of in a haze but you know it's good to have technicians and trainers there that know what they're doing and so if you don't know what you're doing at least you have someone that can be like it's time to do this now I think a lot of people think that because they're going through an automated system that you're not in contact with them as much but the truth is without the distraction of having to stand there and cut cows you notice a whole lot more like when I go into the shed to look at my cows that's all I'm doing I'm focused in completely on them and so even if a lot of the time the robot will pick it up a few of the times I will in the shed and then you know so some sometimes it's just because I'm around them more or because they're more comfortable they're so relaxed that it's so easy to pick up on any kind of unusual behavior and then other times the robot picks up on things that I'm really surprised it even did I had one cowl who always comes in she comes in maybe every six hours and she always does and the robot alerted me because she hadn't come in for 11 hours and then I realized she got stuck somewhere so things like that brilliant the system of detecting mastitis or lameness or anything like that is so much quicker that you get on top of it yeah so much faster so we really had like you get like one or two clinical cases of mastitis not not nearly because I mean in an old system you don't know really about it until you see the docket and you see a spike and then you you don't know who it is looking around you gotta strip everyone out and find out who it is whereas on here it'll tell you who it thinks it is before you even see it yeah yeah well we're doing astronomically better than we were when we were milking in the pit I mean it gives us as new people to the industry a way of seeing what changes we make and just seeing an immediate impact so okay we change this a little bit it did it work did it not because obviously the cows everything is tested every day and there's plenty of data for us to reflect on automatic is a bit more accurate because it's not like you say it's not just a robot it's not the physical cups go on the cow you've got to include things like the graysways which they it sorts the cows for you so you know you they go to a certain place wherever you want them to go and then you've got the computer system which is a part of it as well you know you get to divert cows and you know supervise cows and all that sort of thing so it's a lot more than just a robotic arm you know automation I suppose starts at the paddock it's not just when they get into the shed because obviously I'm not going down there and pushing anyone out they it's up to them to decide when they're ready for milking and you're obviously you're manipulating it from a distance so that's where your pasture management comes in and that to sort of help the cows flow properly through the shed but yeah it's not just about when they're in the immediate shed obviously the robots help make that part of the process automatic but it the whole farm runs in a different way now with cows just flowing all over the place all the time and that allows us to have more than two milkings a day and we don't have to stick to a set schedule so the challenges in dairy farming are pretty much outlined by environmental improvements and comfort to the operator and and better conditions for the animals our cows in this system are very happy and and we enjoy that people like to like to know that the product that they consume is coming from a good place and obviously people don't you don't see the ins and outs a day-to-day of a dairy farm but I think the the robotic or the automated system definitely when people can come and see the cows and see how calm they are it definitely change shifts the whole perception of dairy the dairy industry and dairy farming yeah and I think adding adding the grazing element to an automated system helps that because you can see they get to you know they're wondering really had a command just hanging out all over the farm yeah yeah it's a nice scene and it makes us happy to be part of it yeah sorry there's a little bit more there but I thought I cut it a little bit because of the time so as you could probably tell there's there's two different generations managing that farm as well and each of the generations actually stepped or took that leap into that kind of farming methodology for two different reasons yep so the younger generation said we don't want to come on to a dairy farm and and do the old way of doing things and the older generation you know we're thinking about the future and sustainability and environmental aspects of things but as a combined solution they came to an agreement to say this is the kind of technology that can actually tick a number of these boxes when it comes to us as well with all of these expectations one of the biggest things that we tend to focus on is our team as well so we try and keep a very high standard of the team members that that we bring on board because you know they represent a higher level for our farmers they've got to be bringing an adding value to them but it's all it's all for the benefit of the farmer but more importantly like I said at the very start for us it's all about the cow the cow is our customer first and foremost and I thought I'd close this off by not me kind of regurgitating a lot of the stuff that you've probably heard before but we've been fortunate enough to actually have one of our clients in the region Josh Clark and he's going to talk a little bit about his experience adopting this technology from up from a farming a farmer's perspective as well so Josh yeah so I come from a place called Malevol just outside Met Gambia just north off I'm a third generation dairy farmer so my grandfather bought the property back in 1938 started a dairy farm slash pig farm and then got into dairy got rid of the pigs went into a nine a side swing over herringbone and then a 12 side and then my dad built a 20 a side swing over herringbone that was supposed to only have a maximum of 240 cows about five years later we're up to like 300 so back in 2002 my dad passed away and me and my brother took over the farm and also with my mum and from there on we were milking lots of cows in a shed that was probably too small and we'll kept on saying in five years time we'll put in a new dairy yet Norris and we eventually got to the point where we were milking 360 cows it was taking seven and a half hours just milking cows a day and it was just taken too long there were three people milk in the cows I was one of them my brother and we had another worker so pretty much it just took too long to milk cows so we were absolutely gonna put in a rotary but when we were talking to our local dairy supplier he also sold Lely Robots and our criteria was with my brother and myself was that we wanted a one person operation for a dairy and a rotary as much as they can put as many bells and whistles on them as you like you cannot get a one person operation because you got to bring in cows and you go to milk them and go stand there and physically milk the cows so Robots became a an avenue that we were seriously looking down we still had a few doubts about the grazing system and things because they are probably a barn setup system but there are dairies that we had to look at that were grazing systems and it seemed to work so we went down the avenue and yes so back in since 2018 in November I think it was the third eighth we we started milking in the robotic system and I have not looked back the first three days possibly because they were 22-hour days working putting 374 cows through the shed for the first time ever but yes it's worked very well since then the first six months were not seamless but since probably about July it's been working really well the the things the benefits that we've been seeing from our old system that was a very old school system we handwrote all that AI dates and all that stuff now going to the laly system and with the T4C system which is the computer data that you see on the computers we are having you rock up in the morning and the system will draft out the cows that are on the heat in the yards and we go in there and we can ale other cows off all the data we can go through all the data because every milking we're getting information more information every milking than we were in the old system we used to do herd testing once every six weeks we're getting more information for every milking now and it's just blown apart all the all the extra data that we can go through and we can fine-tune what cows we're gonna AI what are we gonna AI it to is it gonna stay in the system is it giving enough leaders and all that kind of thing so having that data there is just incredible really good yeah and I've been asked a few questions with would I ever go back to the old system and I'll absolutely say no so yeah it's it's certainly one our family and it suits in with us really thanks very much thanks everyone to Rami and Josh