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Published on Nov 26, 2007
X-Room High-Tech Guestroom of the Future is Here Today
Presented by Cihan Cobanoglu, Ph.D
KEY FACTS: The X-Room is based on the orignal Guestroom 2010 concept, created by the HFTP - Hospitality Financial & Technology Professionals, an international association with 4,600 members worldwide.
The X-room is a fully-operational hotel guestroom at the Courtyard by Marriott Newark - University of Delaware, located in Newark, DE.
The hotel is owned by the University of Delaware and managed by Shaner Hotels, who have played a major role in bringing a teaching hotel to campus, and in the development of the X-Room.
"Our X-room was inspired by the Guestroom 2010 project, which originated with the Hospitality Financial & Technology Professionals organization," said Dr. Cihan Cobanoglu. "However, the key difference is that in our X-room, actual guests and staff members get to use these new systems. Our goal is to determine the acceptance levels of these technologies, and the impact they make on guest satisfaction and staff efficiency."