 And they'll immediately say I'm not selling my home, okay? I'm ready for that because as soon as they say that I'm going to very quickly, very abruptly, very very harshly say. So I'm getting a lot of comments when I'm making my live calls saying man I wish people were that nice where I am or if I have a really bad call they say oh that's how every single call goes for me. Well if you're one of those people making those comments this video is for you. Okay so I have two points when it comes to this subject but before I get into it I'm going to give you guys just a second to hit that like button for me. And if you haven't seen me make live calls here's an example of a call that I have is somebody who I would consider a mean person. Hello. Hey Ms. Wedson. Hello. Hey this is Ricky Caruth at Remax of Orange Beach. How you doing? No ma'am I called you. Do you have a C-Wend unit? What are you calling about? Do you have a C-Wend unit in Gulf Shores? Oh okay I'm Ricky Caruth at Remax of Orange Beach. I've sold 15 units in the building. I've been here 16 years grew up in the area local real estate agent. I was calling to see what I could do to help you. Congratulations. I was calling to see what I could do to help you. If you are with your condo if you're thinking about buying something selling something if you need help moving a piece of furniture anything you need I'm just calling to see well if that's what you want to call it I mean I would more call it a warm call. Why don't you get my cell phone number? Probably online somewhere. So like I was saying I was just calling to see what I could do to help I'm not calling to sell you anything or anything crazy. That's what the realtor there. Okay. Manages my property for me. Yeah. Good shape. No that is fantastic. That is fantastic. That's what I was doing. I'm glad you noticed that. Thank you have a good day. So I'll be the first to say that that isn't the meanest person I've ever had on the phone. I've had all kinds of mean people hang up cuss me out all that good stuff but this was a recent call I had actually just last week and after I made the call I kept making calls and I found deals I found clients I got people to give me their email address. I even had a person say they wanted to buy something after the first of the year but it did illustrate my two key points which is intentions and communication. So intentions you have to have the right intentions and if you know your intentions are 100% pure and that you're there to help somebody you're there to help people it doesn't matter what they say if they get mean with you if they get a little bit harsh with you that's almost offensive because look here sir or ma'am I'm just here to help you. You can tell me you're mad at me for calling you all you want to but the fact is is I'm here to help you if you don't believe me if you don't want my help that's fine but that's the facts and you're not going to tell me otherwise. And the second one is communication and this is the deep one okay this is the one that takes a long time to really work on it takes experience you have to make a lot of calls you have to be in a lot of different situations you have to feel comfortable in a lot of these awkward situations and this is what a lot of you guys are missing because you're making a hundred calls 200 calls you're getting a lot of people mad at you and then you're just stopping right there in your tracks and saying that this doesn't work in my area everybody's mean you know we can't do cold calls it's just not going to work where I'm at when that is so far from the truth because when I first started making cold calls I had the same results so how do we do it the first thing you got to do is get out of that mindset that you're in a bad area for phone calls because that's absolutely not true you just haven't put enough work in and made enough calls to get the experience you need to effectively communicate and know how to handle those situations so here's a few tips first thing is be confident in your intentions and why you're calling when that when that intentions and that confidence is so high nothing can bring you down like I say you're almost offended when somebody is mean to you or comes at you in a hateful manner okay the second thing is is I'll call and I'll tell him who I am and they'll immediately say I'm not selling my home okay I'm ready for that because as soon as they say that I'm going to very quickly very abruptly very harshly say good that's not why I'm calling so be ready for that that's when I get a lot as people say I'm not selling my home say good that's not why I'm calling okay and it kind of breaks it up it gets their attention they're like what's going on here and then you can say look I'm not calling for that I don't I'm not calling to see if you'll sell your house I'm just calling to tell you a house down the road sold and to see if there's anything I can do for you you see how the zero-diamonds script works in terms of intent and and being confident because we're not asking if they want to buy ourselves so when they come out it's like we're trying to sell them something or we're trying to sell their house or we're trying to get on to buy something it's like wait a minute that's not true I'm calling to see what I can do to help you okay I don't want to know what I can't do for you or what you don't want to do okay what interests me is what I can do to help you what you do want to do and how I can help you with that so don't let these mean people get to you don't let them stop you in your tracks from making your calls don't let them prevent you from the success and your goals and everything all your dreams are really depending on you developing your skills to talk to people on the phone and see what you can do to help them short and long term okay all of you that are following the zero-diamond completely free real estate coaching program you'll know that it's all predicated on building lifelong relationships to see what you can do to help people now and in the future for the rest of their life this is where my almost two decades of experience making calls really helps you guys because I've taken everything I've learned over all these calls that I've made and I've created this script that goes a lot deeper than what you think it's not just a script that you read and then and then this is what you say this is the results no it's set up to actually read the person on the phone you tweak it you figure out what works best for you and you learn how to use it to effectively communicate it gives you the right intentions and it gives you an opportunity to actually have a conversation right and give them a chance to talk back and for you to actually connect and give them that fe effect that friend or family effect now in my market I'm on a second home vacation investment market on the beach right on the Florida Alabama line and I'm cold calling people all over the country I'm calling people in New York and California and all these places that people are commenting on my live call saying I wish people were that nice here and it's really been great for me to to learn how to effectively communicate with people all over the country not just a specific area there's also agents in my coaching program in New York and California that are absolutely crushing it using my exact scripts what you all need to do is get out there and make 5000 calls and look at it as a practice run and I guarantee you on those 5000 calls you're going to do deals you're going to create future business and you're going to get really good at talking on the phone and that second 5000 calls is going to go even better and you're going to be crushing it the bottom line is communication is key you got to put in the word intention is king and relationships are just universal so I'll end the video on this callback I got from a voicemail during a live call session you guys enjoy reach out if there's anything in the world I can do for you we'll talk to you soon this is Ricky I appreciate you calling me but I prefer that you did yeah when I get ready to sell my condo I've got an agent that I've been working with yeah our number of years yeah and don't appreciate my phone being called unexpectedly well I wasn't trying to get you to sell your condo or anything I was just going to see what I could do to help you not what I couldn't do for you yeah because I've got an agent that works with me that's fine I never know I never know till I call an ass man you try to have a good day I'll try to do that man thanks all right bye bye all right I am absolutely not going to end on that note all right let's go