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Uploaded on Mar 9, 2010
Being a redcoat for the day at the Cleveland Clinic. Being a redcoat is so much more than giving directions. Cleveland Clinic gives that personal touch on patient experience from the moment you walk in the door. The experience confirmed how important the redcoat team is and the collaboration between all the front line departments. Caregivers are empathetic and compassionate. http://bit.ly/ciE8iT