 Hi, my name is Gloria Dennett. I am a technical representative and team leader for Sargent Manufacturing, handling primarily exit device hardware. I've been at Sargent now for about 22 years. I have held roles in customer service and tech service. So I am definitely a hardware nerd, specifically an exit device panic hardware nerd. The reason I know that I am a nerd is because everywhere I go I stop and I look at the exit devices that are on the door whether it be in the hotel, the casino, the school, the mall. Also when I'm watching TV shows I mean what else do you look at? Who's concentrating on the show when you have somebody pushing through a door? You want to see what panic devices on that door and I am proud to say that I've seen many. American Idol, NCIS, New Orleans, Blue Bloods, I can name a few but I see panic hardware everywhere and that's what makes me a nerd. So the day I began at Sargent hardware I had no idea what Sargent made. Passed by the building all the time and had no idea but I quickly became a nerd once I became a customer service rep and went through the catalog and saw the importance of all the things that we do here. I was just really amazed that Sargent just did not make keys. So I was a nerd the day I started. The nerdiest thing that I've ever done I would say I've done a few but one of the nerdiest things that I've ever done is my daughter was running track and she was at a field house at a track meet at a local school and she called me and she said mom this door doesn't have Sargent hardware. So rewind not only did I become a nerd for Sargent hardware but my family too because everywhere we went I made them stop and look to see if the panic was ours. So when she called me that day and told me that there was no hardware from Sargent on that particular opening I was beside myself. So what did I do? I called our local DSS rep and asked them why and they told me and they made sure the next day that was fixed. If you're not a door hardware nerd I recommend that you become one very quickly. There's no better way to be. It's all about life safety, safety for our families, safety for our children, safety for the world. I mean honestly you go into the schools or you swipe a card to get into a campus dorm. There's nothing better than to know that you are safe because of the Osso Boy door hardware. Thank you.