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Southwest Airlines Press Conference: The 'Stache

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Uploaded on Jan 26, 2011

Customer Relations and Rapid Rewards Vice President, Jim Ruppel, said goodbye to his beloved mustache of 38 years. The mustache, which is nearly as old as Southwest Airlines itself, has been around since Jim's first semester of college- even his wife had never seen that precious skin underneath his nose. But Jim couldn't hold on to the glory days of the 70s forever. In fulfilling a promise to his Team, Jim shaved the 'stache.

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