 on today's vlog I hang out with these guys you're welcome hey guys welcome to Saturday's vlog this is the Q&A portion so I have Justin and Brian middle of a Friday this is a little weird it's really we had like soups weird 45 minutes so and this happened last week too yeah which thankfully it did happen because Tuesday didn't happen when we normally film it so thank you guys for taking the thad it takes two people to replace that there goes this head yeah okay you both agree with that all right so we're gonna answer your questions we're gonna go through we're gonna quickly answer them so let's just get into the questions now here we go first question is from somebody that I can't name and this question is I'm not sure the best way to ask an anonymous question that here you go you found it this actually came through our salon messager on our salon website not freesaloneducation.com if you guys want to submit questions just go on Instagram and send them over however you want and private message them through that salon one I don't know how we found this but we found it so good job all right my employer because their employer sees their Facebook and Instagram they don't want us to share their name my question is how do you handle lack of profession professionalism by the salon owner I really like her and I see lots of potential in the salon but she is new to owning and has said she never wanted to be a boss I need to arrive 30 minutes early to clean every shift to clean the horrible mess that she leaves behind it's gotten to the point that clients have complained I don't want to offend her but I want her business to succeed and to continue working there preferably with her so all right so she likes her boss boss I'm a little confused by the question because I feel like the things that you would think somebody would be upset about yeah I'm not though because I've been there right I had that boss but so so what would you say like they're talking about when they when they're talking about she she cleans up her mess from the day before yeah unfortunately that that kind of sucks I think if you want to go about having it brought to the boss's attention without necessarily painting a target on yourself or making things uncomfortable for yourself if you've got the kind of relationship with a couple of like the a couple of guests that can maybe do that for you because want to be a boss or not they are gonna listen to what the clients are saying because those are the ones keeping the lights on so maybe if you think there's a couple clients that you're more comfortable with maybe having them sort of say something for you because if they're already complaining you know rather than just complaining to the hairdresser maybe if they're you know write something in or call up and say something and have it be just a little bit more formal and come from the people that are you know paying to be there maybe she would take it a little more seriously yeah I think that's actually that's good it's why I'm a boss phone all right so there was another thing posted that so I hope that answers your question I think it was pretty solid I would say it's definitely more powerful like for me being a salon owner coming from a client obviously if I would only do that if she's not listening to you personally but but I also understand being afraid of yeah tarnishing that relationship right right and if it comes from your client I think that's really easy and it's not like it's gonna hurt anything and you would want to do that not and as an owner I would want to know that before the reviews on yelps are happening and things like that so all right so Michael posted on hair hair I think it's just saying hair not related no you're not related posted a question which I thought was very interesting this wasn't to us it was on social media so the question was what is the difference between like the the generic developers in the store and the you know top brands like you know well up all Mitchell whatever developers that you're currently using because and this is what I thought was interesting bus you know this is what I thought was interesting is that because they're now not working in a salon they're working for themselves they want to keep costs low and which is what is amazing to me about this industry because I think a lot of people when you're out there working for other people and it's I've been in salons where they do not splurge on any developers they don't they'll they'll take the top name developers and they'll pour generic developer in it which makes no sense to me because most people don't see it but the differences I there are some differences in different developers I can't say exactly what the difference is between each one because I don't have them in front of me but I think chemically they're probably all the same it's still gonna be the same amount of peroxide to whatever right the most difference that I ever notice is like consistency right the only time that I ever had somebody say anything to me about make sure you use this developer was it was a the Balayage developer they said it was especially formulated to keep yeah the bleach itself from swelling I mean I know some companies like you know Goldwell will package it in a way where you have to use theirs because it's the only way to get you like right not even the lifts like you've ever mixed Goldwell color and like you have to push the bowl down on to the thing of color and it comes up from the bottom and it's just this big mess right so but that's so that's the funny part about this whole post was that now that you're working for yourself you're keeping cost low so you're trying to shift to something cheaper a lot of people don't realize how expensive and it was funny because while we were in Chicago Drea went and picked up the order and she's like she was in such panic when she came in she wanted to keep it low and we gave her a blank check to pick up the order and she went to pick it up and she lost her mind over the little bit that she picked up and how much it costs people don't realize how much those supplies as a fast really cost yeah so when you move out on your own you realize it and I just thought the post was kind of funny so alright this was a cool question on YouTube for us just like asked any tips for newer hair stylists now that the thing that I liked it is really raining no it is monsooning everything that's fun yes so tips for new stylist I personally think that as a new stylist you should right away and I know that this is kind of going against what a lot of people are complaining about on the internet right now but I think you should start learning how to post your work it's not gonna hurt you at all but it's gonna help you a lot in the long run because the industry is moving to a point where if you want to depending on where you want to go in the industry but even if you want to just become the best in your town you need to be able to post the best work on the internet showcase because no longer are people coming in to look at your portfolio and all that different stuff so if you don't know how to take pictures and you don't know how to make your work look great on the internet you're gonna lose in the long run so that would be my even if you don't think it's good enough yet who cares what other people think of your work at this point just keep posting it you'll start getting love from people and you'll get better at it as you keep posting I actually have two really good quick things that helped me a lot when I was first starting two pieces of advice first one do everything in your power to do the girls at the front desks hair because then everyone that comes in the salon sees them and if you're the one in charge of it then they'll be like oh well I like your hair like if they're a new guest that was helpful for me and the other one that was really huge because you're new you don't know the industry that well yet you don't know the ins and outs and things and ways to make things better and whatever someone said to me everyone that is in your chair has left somebody else's it's your job to figure out why and granted that is something good to take throughout your entire career but especially at the beginning because I was finding my way and learning things and when I would have someone knew okay well this person left because they got to the point where they felt like they were treated like a number all right so I made sure I catered their experience to making them feel super spotlighted and special yeah you know this one oh they always cut too much off when I asked for a haircut so I made sure that I that was the number one thing I didn't do and just those little things will help you pick up what not to do in this industry a little bit faster okay cool I'm gonna be just don't put yourself in one category you know you're fresh out of school you're brand new you don't know what you're gonna really fall in love with it so you right really experiment with color and cutting and styling and men's cuts and kids cuts and you know like when I first started here I never like that I want to do barbering stuff I just want to women's hair as ironic as that is seven years ago I didn't care anything about barbering you know like the door open right now that's what I didn't want to cut when I first started and now I'm like a master cutter you're getting good at cutting you're like getting good no but like you okay come on like two years ago never bad you were never bad you were salon good but now you are focusing on paying more attention to right and that's what I'm saying so alright I want to push through these next three questions I was wondering when posting work on social media is it better to have set up a shoot in a professional at a professional level or just shoot it on your phone PS love the content this is from Spencer Nick on Instagram so solid but I think that I think we've all realized at this point like people need to realize that social media and this is where a lot of the older hairdressers are starting to flip out right now and which I love watching because all these people that are very very like you know known in the industry are seeing these younger people that are consistently posting not waiting for a fancy photo shoot and putting their workout four or five times a day and they're growing and becoming more popular than the other people that are sitting there waiting for a fancy photo shoot you can do all of it you should do all of it you should post fancy photo shoots but if you want to get known in the industry now posting your work as much as possible I said to Brian he just finished his Bollayage video what was that almost two weeks ago now right it's been up for a week so we already it gets its hype it gets its big push on views it's gonna keep growing but people have already moved on to the next video like the people that initially follow you see it and then they move on to the next video they find the next Bollayage video so is Brian gonna make the next Bollayage video or are is somebody else gonna do it like that's where people in the industry now are being forgotten because they're not keeping in people's face who has the attention in the industry that's what it's all about that's why I'm posting videos every day because you can't forget about what I'm doing because I won't let you right so if you want to be known in the industry then just become known and and make content it doesn't have to be the best content well no the content has to be the best but it doesn't have to be professional photos it doesn't have to be professional video quick things are all it takes you can totally do it on your phone you can definitely do it on your phone just a quick app or two and you can make the photos look fantastic I feel bad my dad's calling me and your mom called you too that's weird there's something wrong I hope something happened I hope not all right so hello se se fse fam hi two-part question how do you build how'd you build your fse brand and where did you start did you work alone build your social media following or did networking slash collaborating with other companies or stylists all of it like we so we started it with one video camera that was very cheap we even shot a lot of it on our iPad at the beginning this was you didn't see that part before me yeah so we had an iPad and the first investment I made was an iPad and then a tripod stand mount for the iPad because we wanted to capture a microphone in the iPad because we're having trouble getting sound so a couple of the very first videos that you see on our channel were shot on an iPad they're not great but they got a lot of views and that's what kind of pushed it forward then I started reaching out to companies and really for those companies just to help share the message that's where like when you're tagging people on Instagram and you're pushing things along like tag companies that make sense like don't just tag things for no reason look really look deep into what you're trying to do to deliver that message because there's certain companies they're gonna help you if you don't see that company helping you stop tagging them and everything because all you're doing is helping that company it's not pushing you along so that's always been my thought I work with people that want to work with me and help grow what I'm doing and that's very far and yeah few and far between like you are not everybody is gonna want to work with you especially if you are showing that you could become more powerful than them with your message so that's what that was part one right part two oh yeah did you work alone and build all the above yeah all the above and then what is the best way to improve your hair cutting skills on a mannequin head or models the reason I wanted to say this is because I've been cutting mannequin heads that you guys have seen every single day for what ever pivot point has hooked me up I just got an email probably I want to say like two months two months two solid months of mannequin every day now when I go to cut a human's hair it is so much easier now because of the fact that mannequins are not easy to make look good so you really have to work and and focus and and now that I'm like when I on Fridays when I cut humans which is my day of humans I'm like blown away at how good their hair lays and like it's a whole different thought process you need to do both you practice on both because obviously mannequins don't have the weird kind of swirls and different things but if you can control mannequin you can control anything you guys agree with that yeah yeah mannequin there like men's cutting classes and like I teach just that right they were like oh I don't want to cut a mannequin I can only do I can't do a skin fade if you can get the hair on a mannequin to be completely perfectly like tapered you can get bangs to lay down on a mannequin right you can handle any human that walks in that door okay last question which one is it gonna be I know there's only one more yeah well there's two more thoughts but the last one I'll just talk about but the question is from Jackie Paul 21 on Instagram says what is the best way for a cosmetology student to get involved in the industry which part of the industry and that's the thing like you you can get involved however you want it's just depend like if you if you want to do hair like while you're in cosmetology school to be involved in the industry I think is really the the main thought and what I did is all I can say which was I went to as many classes as I could outside of cosmetology school I went to a couple hair shows I drove eight hours to the grocery store someone in in another state like you and that was because I was in Iowa and there wasn't classes around me so like do what you can do and that's all I would say if you're doing more than just sitting in cosmetology school smoking cigarettes outbacked like you're doing way better than 90% of the people you know like you're doing better than you should be like you should be doing more than that is is what I'm I think off of what Justin was saying earlier is a good way to approach that too because something that I didn't even realize until I was graduating cosmetology school was how many different avenues you could take this job yeah you know maybe behind the chair isn't for everybody that doesn't mean that hair isn't for you you know you could do session work you could do freelance you could do photo shoots you could jump even heavier and get into product development tool development right yeah and just you still need an understanding of all of this so I think especially in cosmetology school like the people that sit around I'll never forget the people that would sit around and complain that the school wasn't doing enough for them and I would tell them like it's not their job to like this is being offered if you just sit here and expect to this is what you're gonna do with your life then you're not gonna do anything take every opportunity to learn everything to see where you want to go with this well and me and Christina we're talking about this last night at like 2 a.m. because I get like I'm going through Facebook and I just get super fired up about certain posts that happen like it's so what somebody posts about kind of like what you were saying like but they were saying Instagram like so the more followers you have on Instagram everybody's freaking out about Instagram right now and Instagram celebrity hairdressers or whatever but they post that success isn't based on the amount of followers you have success happens behind the chair but that's totally not necessarily true success happens behind the chair and success can happen from having a big following and people have a big depends on what kind of success you're looking for exactly there just like you were saying there's many avenues in the in this business you can go the route people are saying that you don't make money off of having a following on Instagram that's a complete lie because and if you're not making money and you have a following on Instagram you're doing it completely wrong because nowadays these companies are paying lots of money for you to post their products on your Instagram if you have a lot of followers yeah the influence in the business is that's how people they're not paying for ads and different things anymore you're gonna start seeing companies shying away from paying ads and anything because they have people that are being listened to like Instagram YouTube all these different avenues you have a voice you're watching this show right now this is a voice where I can say to you you know I truly love this product and people know whether you really truly love it or you don't and that's that's an influence so that's building success like I don't have a successful Instagram but I don't get upset with people that have more followers on Instagram than me I get impressed with what they've been able to accomplish and that is success in there they've been successful on that avenue maybe they're not successful behind the chair but maybe that's not their thing right so you guys are successful behind the chair you're working through Instagram usually when you're really successful behind the chair it's harder to become successful on Instagram because you don't have 11 seconds in between my successes to take that picture but you've made that choice right so you made that choice to not take that 11 seconds and post on Instagram just like the other people out there trying a little bit better exactly but you're also not complaining about people that have it so I use the hashtag I still do hair because a lot of people just don't see it that often on my social right yeah but and that's the thing like but that's your choice like you like other things people out there that are like doing just really professional photo work and photo shoots that's cool that's your thing not everybody has to be great at the same thing and there's going to be famous Instagram people there's going to be famous YouTube people there's going to be people that still make dvds and try to sell content but I'm going to tell you right now people want to see you constantly and they want to see your work and they want to get to know you they don't even I don't even know if people really care that much about the work until they get to know they get the work gets them there and then what you give them after that is really what people are looking for I believe I think the reason they connect to fse is because we're ridiculous yeah and and what I chose to do today on a Friday when I could quickly go home or we could quickly just hang out and do nothing we set up a table and lights and cameras and that was about to go home right and that 45 minutes between guests we decided to make this video like that that's what you have to do nowadays and so and if you're not doing that you're going to be pissed because if someone else is gonna because someone else is going to and you shouldn't be pissed that someone else is doing this get it together now this was the last thing you can't really say whatever turn on notifications did you see this on instagram everywhere really so do I have instagram then yes I saw it exactly so I actually I almost jumped on it I actually created a thing posted it and then took it off because I I started thinking when I saw everybody flooding with it like I took a step back and I was like you can't tell people to do something they're already following yeah like if they're which by the way I have not noticed a difference in my feed at all no and it's still chronological I was always excited about the instagram change because I want to see what I want to see and facebook knows what I want to see for the most part yeah skynet knows everything about you exactly so I would rather I'm not like getting like a regurgitated like feed just thrown with everybody's stuff I would rather you kind of see what I like to look at like I'm I'm looking at different images or videos I want you to know that I mean otherwise I wouldn't be on it you know like if I didn't want you to read my mind I wouldn't do it that's what I feel like the little the little search buttons for it mine is just nothing but cars hair guns and tax my own models and hair I'm like all right well I have specific tastes so I'm the so just the turn notifications on thing I only want to talk about that because the whole point of this entire q&a thing that we did here is to ask you to please turn on notifications just turn them on we will find you is not to to worry about putting out good content don't worry about telling people what to do people are going to do what they want to do if you put out good content they will follow you just be you be you all right done done follow Justin I am Justin Scott and Brian here here's oh wrong arm hairstyle and thank you guys so much for watching this q&a I hope you guys enjoy your day and we'll be back with another vlog tomorrow um okay being that one too that's pretty much it if you just keep I didn't know where to look on this one I was like where's the camera I know they're kind of everywhere well they're not really they're right there's one up there there's one back there there's like seven on that table all right guys thank you so much for watching we'll see you on the next one