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How Can I Effectively Use My BDC

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Uploaded on Nov 9, 2009

In this video, Kathy Kimmel, Cars.com director of training, discusses how the BDC can help your store with sales and service opportunities.

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  1. 109

    How Can I Write Compelling Sell Copy?

  2. 110

    Should I TO Phone Calls to a Manager?

  3. 111

    How Can I Self-Assess My Sales Performance?

  4. 112

    How Can I Use Chat Transcripts?

  5. 113

    How Do I Show My Value as an ISM?

  6. 114

    How Can I Use Chat to Set an Appointment?

  7. 115

    How Can I Open My Inventory?

  8. 116

    How Should I Get Started With Social Media?

  9. 117

    What Do I Look for When Hiring an ISM?

  10. 118

    How Can I Prospect in My Service Department?

  11. 119

    How Can I Leverage Vehicle History Reports?

  12. 120

    Should I Mystery Shop My Competitors?

  13. 121

    How Many Internet Leads Can Salespeople Manage?

  14. 122

    Why Don't I Need an Internet Sales Department?

  15. 123

    How Does Online Chat Boost Car Sales?

  16. 124

    How Can I Drive More New-Car Sales?

  17. 125

    How Can I Competitively Price My Listings?

  18. 126

    Where Can I Find Qualified People for My Internet Department?

  19. 127

    How Can I Find Good Cars for My Inventory

  20. 128

    Remember the Human Touch with Technology-Based Solutions

  21. How Can I Effectively Use My BDC

  22. 130

    What I Learned at Digital Dealer 7

  23. 131

    What I Learned at Digital Dealer

  24. 132

    Social Media, Search and the Importance of Process

  25. 133

    Where Can I Find Low-Cost Sales Training?

  26. 134

    How Should I Discuss Price on Online Chat

  27. 135

    How Can I Make More Effective Use of Third-Party Leads?

  28. 136

    Should I Use Photos With New Car Listings

  29. 137

    How Can I Use Autoresponders?

  30. 138

    Should I Use Phone Scripts or Word Tracks?

  31. 139

    How Can I Ask Customers for Referrals?

  32. 140

    Should I Show Problem Areas With Used-Car Photos?

  33. 141

    Friends & Business: Drive Car Sales With Social Media

  34. 142

    Guided Search: Lead Car Buyers to the Vehicle They Want

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