How Can I Effectively Use My BDC





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Uploaded on Nov 9, 2009

In this video, Kathy Kimmel, Cars.com director of training, discusses how the BDC can help your store with sales and service opportunities.


  1. 109

    How Can I Write Compelling Sell Copy?

  2. 110

    Should I TO Phone Calls to a Manager?

  3. 111

    How Can I Self-Assess My Sales Performance?

  4. 112

    How Can I Use Chat Transcripts?

  5. 113

    How Do I Show My Value as an ISM?

  6. 114

    How Can I Use Chat to Set an Appointment?

  7. 115

    How Can I Open My Inventory?

  8. 116

    How Should I Get Started With Social Media?

  9. 117

    What Do I Look for When Hiring an ISM?

  10. 118

    How Can I Prospect in My Service Department?

  11. 119

    How Can I Leverage Vehicle History Reports?

  12. 120

    Should I Mystery Shop My Competitors?

  13. 121

    How Many Internet Leads Can Salespeople Manage?

  14. 122

    Why Don't I Need an Internet Sales Department?

  15. 123

    How Does Online Chat Boost Car Sales?

  16. 124

    How Can I Drive More New-Car Sales?

  17. 125

    How Can I Competitively Price My Listings?

  18. 126

    Where Can I Find Qualified People for My Internet Department?

  19. 127

    How Can I Find Good Cars for My Inventory

  20. 128

    Remember the Human Touch with Technology-Based Solutions

  21. How Can I Effectively Use My BDC

  22. 130

    What I Learned at Digital Dealer 7

  23. 131

    What I Learned at Digital Dealer

  24. 132

    Social Media, Search and the Importance of Process

  25. 133

    Where Can I Find Low-Cost Sales Training?

  26. 134

    How Should I Discuss Price on Online Chat

  27. 135

    How Can I Make More Effective Use of Third-Party Leads?

  28. 136

    Should I Use Photos With New Car Listings

  29. 137

    How Can I Use Autoresponders?

  30. 138

    Should I Use Phone Scripts or Word Tracks?

  31. 139

    How Can I Ask Customers for Referrals?

  32. 140

    Should I Show Problem Areas With Used-Car Photos?

  33. 141

    Friends & Business: Drive Car Sales With Social Media

  34. 142

    Guided Search: Lead Car Buyers to the Vehicle They Want

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