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Knowledgebase (1/15/2014)

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Published on May 24, 2016

An everything HelpDesk Customer Webinar covering:

• Writing effective articles for your technicians and your end users
• Articles that you should include in your Knowledgebase
• Converting a ticket to a Knowledgebase article

Learn more about GroupLink's everything HelpDesk at http://grouplink.com/products/everyth...

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