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Published on Jul 13, 2013
I have had my VW Routan in the service department for the same issue now 4 times. The van does not start, it just clicks and doesn't start. Each time the service technicians are not able to replicate the issue so they say. When we have gotten the van back within a day the issue is easily replicated. We took it to the dealership and were able to replicate in front of the Manager. My wife has been stranded twice over the past month and the van has been in the shop for long periods of time over more than 2 weeks in the past 4 weeks and they claim they can not replicate the issue. Does anyone know who can help? VW has been no help just the standard we can keep it here until we get it replicated and a computer can tell them what part to replace. I need answers VW Canada. I need reliability for my family.