 I'm Bradley Merrill Valley. I'm going to present about WP time management. And if you guys need the speech or you want the presentation, just go to www.bradleymerrillvalley.com. You can download it, keep it, go back. There's going to be all sorts of references and sources, YouTube videos. So I highly recommend you guys go ahead and do that. So let's get started. So I'm Bradley Merrill Valley. I'm a former senior web developer at Green Banana. We were an Inc. 5000 digital company, digital ad agency out in the North Shore of Massachusetts. A big about WordPress development. I was a software engineer before this. In short, things, it was my calling. And luckily I got what I call a Rich Dad, if you ever read the book Rich Dad Poor Dad, who kind of took me under his wings and said, I'll hire you on spot if you're more impressed. And ever since, it's just been a rise up. And I've just been extremely fortunate. And so I've been reading a lot of self-improvement books about time management, about software engineering, about web development. Most of the good stuff. So I'm really excited to be presenting to you guys. And of course, I have a life outside of web development. I enjoy yoga, volleyball. It's also dancing, woodworking. Just anything to break the habit of being on the computer. Kind of like a film or like that. And so to kind of start off, the biggest thing to start off with is your why. So as Simon Siddix would say, very few people or companies can clearly articulate why they do what they do. By why, I mean your purpose, cause, or belief. Why does your company exist? Why do you get out of bed every morning? And why should anyone care? People don't buy what you do. They buy why you do it. He has a famous Ted Talk speech that you guys can go back to. But it really comes down to you why. When you present yourself, why are you going to do this? What kind of care is yours? So for me, in terms of why I'm presenting, I present Green Banana SEO. And unfortunately, my senior developer at the time, he was starting to get really stressed out. He wanted, he took a two week vacation. Two weeks turned into three weeks. And then by the fourth week, he said, I'm not coming back. This isn't for me. So then I was the only one left at the company in terms of the web department. So my workload just increased 50%. I had to take all of the projects and whatnot. And it's like, what do you do? How do you do any of this? And it was, you know, really had to put the time management skills to the test. And honestly, I know we all have a bunch of projects to do. And everyone wants to get the most amount of things done in the least amount of time. So I'm excited to be sharing what I've learned over the past multiple months and being the sole developer there. The first things, first, I would highly suggest you filter your emails. If you have Gmail, this is the link that you guys can go to and learn how to do that. It's great for like your app notifications, your plugins, WordPress, anything to anything to just try to silo all of the different emails that you come and come through. I've seen so many people they don't they don't do this. Oh, some of their emails are just stacked up because 50 emails a day. And you look at it and it's tough because you just you still have those really important emails kind of tucked away with all those WordPress, you know, WordPress just updated this that you have 20 sites, just got the updates like, then you miss something. It's just it's really critical. So one of the so my email set up, you got your app notifications. So yes, Slack, Google, Project Hub, have all sorts of different things all set up in your filters. I got one for WordPress, WordPress, always have always keep my contact forms saved on here. Just in case somebody said, oh, how come the contact form didn't work? It's like, no, it didn't work. I'll keep that in the same place. So filtering out your Gmail is highly critical. Oops. All right. Yeah, another big one is how you format your emails. Big thing is trying to get the most important words at the beginning and at the end of your sentences. The way people read and the way people listen is that you want is that the most important words are at the beginning of the end of sentences. Sometimes if you might hear people suggest that for reading purposes, if you're trying to read a book fast, you just try to read the beginning and ends of sentences. So in all honesty, the person who does the best and I know it's kind of local is Donald Trump. There's a big speech. There's a YouTube video that I can add up to the slide. And if you ever see his tweets or whatever he does, it's just wicked funny because he'll say, he'll always kind of start off with some sort of like capturing one more thing. It's like clothes. And then he's like the White House is closed on this date. And he always structures it really well. His house has been really interesting to see. That's pretty much why his campaign was a success. People were able to remember what he was saying. Also the big one is to repeat back what your client has said. That's a very military style. So military, they would say something like, take the Jeep, bring it down to the gas station, fill it up with gasoline, call me back when that's done. And so just repeat back what he says. Okay, I'm going to take the Jeep, I'm going to go down to the gas station, I'm going to fill it up with diesel, and I'm going to call it. He was like, no, no, not diesel, gasoline. And so you want, you always want to try to repeat back what whatever the client said, the question from you, that way you guys can have that confirmation. Yeah. And so one of the things is like this is a simple example of like, what a client would say, something like, I was thinking today that maybe we should change the bar where the user sees the notification for next Tuesday. So my clients know that we're close for the day. That is one long sentence. I'm not really sure exactly what next Tuesday is. We said something about today, but today has nothing to do with the notification thing. And it's just, it's really convoluted. So a better example would be our store will be closed on Tuesday November 6. Please update the notification bar to reflect this change. Something simple, easy sentences. Yeah. What else? You just want to kind of want to be segmented like that. And also white space is huge. If you guys can mold things, italicize things, just anything to make it very easy for the reader. For some note taking, I highly suggest just, so if it's a simple task, sometimes you can avoid the step, but as soon as you start to have three or more items, you brain really can't handle more than three, three things on the mind for a task. So one of the best things is to create a list with checkboxes. And so some of the applications you can use is Avernotes, Google Keep, Google Docs, Microsoft Word. Depends if the client sends you something in Microsoft Word. I'll just keep that and do a little checkmark right next to each task or do a scratch outline. Avernotes and Google Keeps are pretty cool. They have the ones with the checkboxes. It's been pretty helpful. And then, there's some note taking examples. So before I set the devices, now repeat yourself. So you don't want to keep saying like home page, do this on the home page, do that on the home page, home page. Just like, no, we can try to set it up where you have the home page and you have the task that you want. And I always try to have the type of task that's going to be an update, is going to be a remove, it's going to be an add, things like that. And that seems to be very helpful to keep everything together. It makes everything very clear out of what you need to get done. And so one of the things to do is try to use things that are popular. These things have the most support that you can get. Right? I think we've all experienced something like Yoast SEO plugin. It's like million downloads and a great support team. You always want something like that. If you don't have to always do that, typically, I always suggest going to something that's popular. And if it's not what you're liking, it's like you really be sure, you know, you're going to be using it for something that's very unique to you. Because typically, there's a lot of things online that already have free tools that you can already use to get ahead of life. And another suggestion is to do something called change your approach. So you've got Tony Robbins here. He says, frustration is a very positive sign. It means that your solution to your problem is within range. But what you're currently doing isn't working. And you need to change your approach in order to achieve your goals. I've encountered this many times where you're trying to come up with a solution, trying so hard, you keep trying the same solutions over and over again. It's like, all right, the solution you're proposing isn't working. You spend an hour on it, spend two hours. This isn't, maybe this isn't the way. And if you start to start feeling that frustration, like, how come this isn't working? Take a breath, take it easy, rethink it over. Is this the right approach to what you want to accomplish? Or is this something else that you might need to change the way you're approaching your goal? There's another cool one which is trying to get into a state of flow. So your goal here is to try to balance your competency and the challenge. So you want to do things that are competent. So if you're doing things that are competent, it can lead to boredom. Eventually, you're competent at something, you keep going, you keep going. Eventually, it's like, oh, you start to get this tiring feeling. It's just not feeding your soul, basically. But then you also don't want to do things that are too challenging because then it leads to stress and frustration and this feeling like, I can't do this, this isn't right. So you want to try to get into that balance of the two and that's where you get this change, this state of flow. And you guys probably already experienced that at some point where you work on a project in an hour or two, maybe three go by and you just don't know where the time's gone. And it's because that's that perfect blend of a challenge met with something that you're competent and something that's just above your competency, just enough challenge just so you can kind of keep going on this rocket ship up. So you have a perfect graph, there's a YouTube video on this whole discussion. You want to try to get enough challenge to get into the state of flow where you don't want too much or else you start to get anxious and you start to think you can't do it. And then if you get too used to what you're doing, you start to get bored, so you get tired, you start to, it's kind of zone out, not really feeling up for the task. And if you get in the state of flow, you get to achieve ecstasy, which occurs as a very good feeling. And so there's some books I highly recommend, one of them is Eat That Frog, 21 Great Ways to Stop for Fascinating and Get More Down in Less Time. And one of the things is the same, Eat That Frog, which is, it's an old saying, if you eat a live frog in the morning, it'll be the most difficult task of the day, but you have that weird satisfaction that it was the worst task of the day, and nothing worse can possibly happen. Now, there's also the fact that maybe you're not a morning person. So there's different tasks, so one sometimes is like, all right, I'm up, I'm alive, I'm waking, I'm alive and awake, feeling good, I'm gonna go ahead and eat that frog, I'm gonna go take on the biggest task of the day. Alternatively, I'm always more so of this baby steps formula that Dave Ramsey talks about, which is, you've got an important task, it's small, it's achievable, like 15 minutes, I'm gonna do this quick update for somebody, after 15 minutes, like, I just did my first task, you start to build that momentum, then you go for something harder and harder, you try to go up in that order, you build up that momentum. So it depends on the task, depends how you're feeling, it depends on a few things, but those are two big important ones. Another big one is something called a Paradeo's principle, it's also known as the 80-20 rule, you hear the famous line, 80% of your business comes with 20% of your clients, another one is 80% of your results come with 20% of your actions, and you start to see that in your life, the certain tasks you're doing, and so the big question is, what is 20% that you do, it gets you 80% of the results, and that's your homework for tonight, try to think of something that you do, that if you kept focusing on it, what are the results that you could really achieve from it? And so there's also a few other things, there's like three steps to mastery, one is 30 to 60 minutes in a book or magazine, another one is trying to go to networking events, workshops, and courses like WordCamp, and another one is audio programs, think about how much you could have learned on your commute here to WordCamp, also to audiobooks that I highly recommend, there's some podcasts as well that are pretty helpful, and another one that's not on here is that they've asked like Jimmy Hendrix at one point, I was like oh well how often do you play the guitar and stuff, he's like I practice eight hours a day, he's like you're Jimmy Hendrix, you're like the best, you're the best ever, it's like why do you need to play eight hours a day, he's like well that's why I'm the best there is, because I play eight hours a day, and so they started to realize that if you get up to I believe a thousand hours, add something, it's either a thousand or ten thousand hours, you become a master at your craft, and so you start to think about all the hours that you spend a year, I think one year is about two thousand working hours, you do that for five years, you'll be a master of whatever you're doing, so it's very important to build up good habits and have work, in five years you can be a master of what you're doing, another one is to guard, nurture your energy levels, are you a morning person or a night owl, one big thing that I noticed a lot of times people, we're morning people, then they're going to the emails and checking emails and spending all this time on the emails, it's like is that the best use of your energy is like you're a morning person, you can spend all that you know energy ready to go on your emails, sometimes maybe those things are better off like in the middle time or later on, I know that's a little difficult because fines might be expecting your emails, but it's things like that to just keep a mind of, it's like when are your energy levels at your best, right, so just something to consider, another book I highly recommend is The Seven Habits of Highly Effective People by Stephen Covey, and so the seven habits are one is to be proactive, adopt a perspective of responsibility for your actions, reactions and results, I'm just going to fly through these habits, another number two is to begin with the end of mind, make sure your efforts start with the establishment of your personal principles, like what are you trying to achieve, whether your goal is in life, is this the path that you're going to go down, and what is it going to look like in the end, you really want to think about your goal, what you want to do for your career-wise, what's it going to look like in the end when you spend all these hours on these websites and doing these different tasks, number three is to put things first, we'll be talking about this in a little bit, but spend your time on things that are important, not the things that are urgent, and this is called the Eisenhower Matrix after the president, we'll be reviewing that in a second, I'll always think about when, when the approach of every interaction with the perspective of trying to fix the system, not the person, in order to find the solution that is the best for all involved, so you see that a lot, and one kind of thing is like if you get something from me that I lost, or vice versa, it's like no, that's not how this all works, you try to bring an approach that's like I'm going to build your website, you're going to pay me, and we're going to have your relationship, you're going to get something that you want, you're going to get something that I want, and then it all works out for everybody, and so it's always good to have that positive mindset, number five is to seek first to understand, under, seek first to understand when to be understood, meet people's needs to be understood, establish trust, and communicate your emotions, and then communicate the logic last, right, you want to be approachable, you want to be liked, kind of think of like that, I don't want to say politician because they kind of have that sleaziness to them, but you want to kind of feel like someone that you can trust and understand, a good realtor will do that, there's many, many people that you can look up to for that type of understanding, everybody kind of seems to connect on the emotional basis, I mean that is why, how we typically vote for politicians in general, set this base on how do we trust them, how do we feel about them, I know many, many people who are like Republican people for Democrats and vice versa, just because of their, their affinity towards them, number six is to synergize, combine your, the first five habits, or an exponential higher level of effective and corroborative daily interaction, so that's all about building up good habits, as soon as you get those habits in place, you're not going to even think about them, it takes 21 days to build up a habit, so you can, you know, try to build up that habit, things are going to just become really easy, you're starting to enter that state of flow, kind of type of effects, so it's very important, and number seven is to sharpen the saw, which is all about maintaining your body, you know, exercising, eating right, feeling good, you'll always want to try to build up that energy in you, and so the Eisen, so back to number three was about the Eisenhower Matrix, so you have four different boxes, you have your first box, which is important and urgent, you're important and not urgent, not urgent and important, and then not important, not urgent, and to break that all down, you have the first one, which is important and urgent, and this one's all about the house is on fire, the IRS is sending me a letter, my passport is about to expire, everything's just chaotic, you're freaking out, you don't know what to do, you're starting to get nervous, you're starting to wonder, do I have the money for this, do I have this, that, it's chaotic, you don't want to be here, but it's important, you need to call 911, you need to figure out your letter to the IRS, you need to do these things, but you need to not be in this box all the time, oh so you're going to start feeling chaotic, you're going to feel very, very tired, so the best thing to do is try to set up habits to like, oh my passport's going to expire right here, try to get ahead of the curve on all these things, you know, paying your taxes on time, having some sort of system in place for all these things. Number two is important and not urgent, this is actually the most important box, if it's all about learning a new skill, reading a book, attending a work camp, trying to find time for things that are going to really improve your life, and it's typically the things that you know in the back of mind what you need to do, it's just the fact that you haven't made the time for it all. So do your best, that's another big homework piece for you guys, try to figure out what's your number two box, the important, not urgent, and have a big time for it. Number three is you're not important but urgent, these are typically phone calls and emails and notifications, and that annoying co-worker always tells you how bad they have it, you can always try to avoid these things, obviously you need to check your phone and whatnot, but typically at work I keep my phone on silent, I'll check my phone periodically, but I don't need that constant interruption of notifications and text messages, and people kind of stop me from what I'm doing, because then I lose that state of flow and it just really upsets the system. And number four is you're not important and not urgent, it is kind of funny, it is an important box because you do need time to relax, kind of be ambitious and go get her all the time, but things like social media, movies, video games, Netflix and jail, it's like you don't need this in your life, at least to the extent that we have it, I think the average person spends three to five hours of social media a day, it's like what if you had found time to do those other things in life, so these are the areas like fair warning, be careful, but it's important to hang out with friends and do things as well, this is actually a box I need to focus on a little bit more in my life, you know, in all irony, and so for good time management you really, really, really want to be in this box, the important, not urgent, if you can master that life's going to be really good. And so some more specific tools and advice that I can give you guys is to first create some documentation in terms of initial setup, your style guide, and launching a website. At my old company we really didn't do much for style guides, they were sending me a logo, the sales reps would always just, they're just trying to push the sale, and so the client would give me a lot of content, but I took up a new job recently and so we have a style guide, highly effective, try to make, even if it's something small, I would always do something small, all right, these are the colors that we're going to use, these are the different fonts, just like any, any type of style guide is important, and then the other two guides are more general or like your initial setup, that's going to be different for everybody. I use Ledwood Web, formerly known as Rackspace at my old company, now we're using our own internal servers at Amazon, so that's going to be different for everybody, but there's definitely a system in place that you guys use, definitely important to write it down, it's great to have for when you guys hire somebody new, or when you're still having to forget a step, it's always very important and it doesn't have to be, you should always do the two things, which is to have the documentation and then to add it into a checklist, so that way when you go down the steps, you can easily check it off, you don't need to read the six pages of your documentation, you just have to read this one page of your notes, and the same goes for launching a website as well, I have, there we go, we have my Evernotes, so this is my documentation for how to launch a website, you go review all the pages for links, and make sure the content's good, is it responsive, is there a Fabricon, is there a 404 error page, a copyright date, does that Google Analytics, and that's all under general, and then everything's broken down, this is the delete your unused content, your contact form set up, the different plugins that I'll use, and it makes everything very easy for me to follow up, did these things happen, and I have a checklist in the future for when the client says, oh, did this get done, I said yes, these are the things that got done, or I can double check, in turn, it's like how did you check these off, I didn't notice you did check these certain things off, did something happen, it's really good, so you guys can easily follow up with what's going on, and if you had any questions, like how to install certain plugins, or how to set up certain things, you can go back to the documentation, but you're supposed to be building up habits, so when you look at this, it should be very easy, you know what to do, or you just check it off and move on to the next thing, all right, selecting plugins, and there was a good speech today about whether to do in-house development, or whether you should download a plugin, in my scenario, we were trying to build out sites really, really fast, I typically would just have one day to build out a website, so I would just have to give them that, so I'm like, all right, well, no time to build plugins, so I was like, what do I do, which plugins do I use, and so it's always use the most popular, try to use the most popular plugin, unless you have a really good reason not to, and it's really helpful because there's typically a community that can help you with these types of things, so always look for most downloads, and then there's most, typically most downloads, and then sometimes I'll look at the ratings to see if there's good support and stuff, you always want to make sure the plugins have some sort of, you know, some frequency of terms of release dates and updates and things like that, sometimes you'll see things that haven't been reviewed, that haven't been updated in a year, it's like, all right, that's, it's not looking so good, so you can still use it, but you really, really need to be aware that this plugin might not be supported anymore and try to have a full of that plan, should that happen. As I always say, while I build something from scratch, we can modify what somebody already has made, that's been the big thing when I was having free banana and trying to achieve all the goals that we had, and so some of the plugins that I recommend was Duplicate Page, essentially you can duplicate all sorts of pages, posts, color and posts, it was really cool because you can start to note out pages really, really fast, try to get some demo content in, if you already have a page set up of a certain style that you already liked, you just keep it in the Duplicate button and all of a sudden you've got a bunch of pages that you can edit, so that was one really good plugin. Another one is this plugin called Insert Pages, this is pretty cool because you can build out, like typically I build up a footer in Avada and I have a nice like visual, use a visual editor, has all sorts of, you know, parallax picture, contact form, everything's nice and unique, but then we want to put it on every page, we want the footer, we want this like very stylized footer on every page, just like oh how do we do this, and so there's this cool plugin called Insert Pages, you can just insert the shortcode, so I'll have a page called Footer, I'll insert that footer with the shortcode in the WP Footer template, and all of a sudden I'll have this really pretty footer on all the pages, and it's like, we're done, it's like that's cool, all right, and then we move on to the next task. Another one was this Better Search Replace, essentially it only does is it replaces your text and code throughout the database, some people it's difficult sometimes to get into the cPanel, log in, you're going to write this query, this that, skipped all that steps, this plugin does it all, so you replace your code, your phone numbers, email addresses, you do it all globally, the only big thing is you need to save your database or at least understand what you're going to be changing, you don't, if you change your, what do you call it, when you change your URL address, it'd be very very careful, you might end up breaking the site, so before you do this, at least understand how to log back in to your database, try to update your URLs using this type of plugin. And if that happens, you guys can always contact me, I'll help you guys out. And another one is Pageless, this was a cool plugin, we used this a lot for SEO purposes, to build out a site map, you literally, all you do is insert the short code Pageless, and it generates a site map, and you're done, that's it, that's all you need to do. And yeah, it's just another quick way to get things done in the least amount of time. And so selecting a theme, I've always just stuck with Avada, we kept using different themes, kept purchasing different themes, and then as you would know, you go to the theme options, things are different places for different themes, and wondering where we're going, where we're going to spend all this time researching, and eventually I said that I've had enough, I'm sticking to the Avada theme, I'm just gonna, I'm gonna know where everything is, I'm gonna know this one theme front and back, and it's been extremely successful to the point where I built out a site in like four hours, nice five page site, contact form, all sorts of different things, so if you get really good at one theme, know it really well, develop some CSS that you can implement that you typically use, you can just really try to turn out sites, like good looking sites in a short amount of time, and so one of the things is that I have almost as other files, but like a quick example would be, I want to center things, I want to hide things, easily write something like this, like dot center, text align center into your code, as soon as you have a code block, you want to center everything, you just insert that class name center, and all of a sudden everything goes well, you can do that with like background colors as well, something like BG red, and all of a sudden your color's old, your background color's all red, anything to just try to make the process much faster, much cleaner, and big thing I always recommend is to read up the bootstrap documentation, because you can start taking all sorts of different lessons of how they structure their CSS, and how they view things, so they'll do something like red or primary color, just that, and you just start inserting the classes, and all of a sudden you'll start to be coding a lot faster, a lot cleaner, and so I have a big list of things I use over and over again, all sorts of avada stuff, so I have a typography thing, so I'll have something for like, it'll be like H1 red, H2 red, all these different things, just trying to get all my coloring right, I have all sorts of things for like the contact forms, and I don't know, just makes that life really easier, occurred here for the recovery dates, you just have to realize you're going to repeat the work that you do, people are going to like the other things that you've done, so if you try to save up all the things that you've done and try to generate yourself a process, you're going to be coding a lot faster, a lot cleaner, and last but not least is to learn your one-on-ones, so I always recommend everybody should learn the one-on-ones about writing, design, development, photoshop, business, sales, SEO, just the basics, so I have to learn photoshop, I'm my own job, all you really need to do is to be able to look crop images, how to optimize your images, how to add a color overlay, I'll get a logo that's like black and transparent, and you're like, oh this is good, but then you realize the site they want is also black and it's like okay, black on black, that doesn't work out at all, so to be able to go to photoshop and add an overlay to make it white, something like that's very critical so that way you're not always hanging on to your designers or the other people at work, and you just have to realize like that from Rado's law, which is that 80-20 rule that you only need to know like the 20% of photoshop, you don't need to know everything about it, but you'll achieve 80% of the results for knowing that, so it really helps you become a more self-independent, self-efficient type of developer, and that's it. So if you guys have any questions, let me know. Any questions? Sure. Can I find all of your slides at the URL? Yeah. Does that include the development checklist that you shared? Yeah, I can get that out there. Just give me a day and I'll get to it. Okay, because I want to compare your checklist ideas from my instructions. Okay, sure. Yeah, we can do that, and if you guys need anything, you guys can always email me. Everything's on my website, so phone call, email, anything, text, you guys can find it out on my website, and I'll easily help you guys out. Like I said, I know what it's like to kind of, I'm not suggesting that you guys, oh, you know, freelancers are on your own, but like, I know what it's like to not know where to go, what to do, is that, so, you know, always contact me, I'll always try to at least point you guys in the right direction, so I just want to help, so, it's all good. The question about relating to efficiencies, some of the things that are just great and standard, but in regard to billing, do you have any tips or things that you do to make sure that you're not wasting hours on something you thought was going to take this line or that one? Yeah. It's how, the best thing is to try to keep a record of all the things that you've done in terms of like how long certain things it takes, so that way you can have this history of like how long certain things will take. Like let's say you add in a contact form to your website, does it take 30 minutes, does it take an hour, try to find that range of what it might take, and then I always add an additional 50% in terms of time while I say, all right, we're going to do this, or try to do like a range, so if I think it's going to take an hour to do something, I'll say, oh, it's going to take an hour to two hours just so I can have that wiggle room. If somebody else has a better suggestion, I'm open to it, but that's typically what I've been doing, and at my new job I don't have to do those things anymore, so I didn't have enough time to test it, that was the best method I'll look at, but yeah, that's what I really like about that. I'm just curious, like, you know, if you were doing, if you were timing something, I'll be able to go on that all the way to the end, that's what it does, but all of a sudden, I just spent 15 hours trying to get it done and give you the right global, like, very charging, very charging power. Well, it depends, because certain customers, they block when you give them a global fee, and if you say, well, I'll do it hourly, then they'll be like, oh, I'm wondering if you can show, it's kind of the, you're trying to watch the balance. Yeah, typically we do it by the whole, so typically I didn't have to worry about it, but at the same time, we'll have to do something kind of hard type of stuff as well. We use a tool called Harvest, and we have probably 15 people that are billing at any given time, and so Harvest is an invoicing and timing tool that will integrate with Basecamp, or Zendass, or Rellow, and what it does, it turns it all the time, and you select the client, you select the task, and you turn the timer off, tap on and off, and you start another task, it'll automatically switch, and so what it does is over the course of the day, you can see what you're doing on the course of a project, you can get a breakdown exactly what your time at, and so our clients love it because it's like, lawyers will bill every 15 minutes, they're even increments, but they get our increments, and it's like, it really runs our support tasks, a bunch of 10-minute tasks, 7-minute tasks, and then we can bill immaculately at the end of the month, so you can generate your invoicing type, and you can probably create, you know, if you're doing a lot of like, smallish websites, you know, most websites are the same overall, you know, right, same process, like that, grab a cat, so you can set up a template in Harvest of what the website project asks for tasks, and then just kind of run through that, so that you can look back in time, and say, okay, a footer takes an hour, a contact form takes two hours, a page on average takes three hours, and you can quote based on actual data. Just as an info, I always found it very helpful to make sure my clients understand that websites are works in progress, they aren't done, finished, completed things like a brochure or a catalog, and just say that, you know, what they see now they are not limited to, and the website will look different a year from now than what it does now, and also too, if I have a client that wants, you know, to write a blog, just have them write the blog in an email and send it to me, and I'll get it posted in WordPress. Don't try to make your client learn how to create posts in WordPress unless they like WordPress, because they'll just get frustrated and they won't tend to write them. If they have a blog that they've written, just have them send it to you in an email, I'll get it up and post it in 30 seconds, that would take them 10 minutes or 20 minutes to do. That's a huge time saver. It's funny because sometimes we would go back and forth about this, and I still don't know what the best solution was, which was sometimes like, I'm overloaded on the one guy, somebody really wants their thing up, I'll send them a documentation, like, oh, here you go, this is how you do this, if they couldn't do it, well, we'll charge them, it's like that's fine. Yeah, unless I'm familiar with how to create posts in WordPress, just have them send you the blog in an email, you'll get it posted. It's more work for you, but it's more worth the time, and it solidifies the relationship. The moment it's done, it's up. You know how to set featured images and blog in posts and things like that. And to be fair, to be banana, it's not like we just charge everything. Yeah, I throw in a lot of things. We do like two maintenance tasks, when a part of your hosting, so if you had to do a post or something like that, then we'd happily do that. Thank you. All right, you're very welcome.