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Customer Service Lessons from "Taxi Terry" by Business Speaker Scott McKain

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Published on Aug 11, 2007

What is Customer Service? http://www.scottmckain.com

A one-of-a-kind cab driver, "Taxi Terry," created an "Ultimate Customer Experience ®" for business leader and #1 bestselling author Scott McKain. Listen as Scott speaks to a national sales audience of a top retailer and shares insights on distinction and customer service.

For more information on Scott -- and how you can bring him to speak to your organization: http://ScottMcKain.com

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