 creating a customer value in agrochemical sector, that's our topic for the claim. And we went through the different topics like the organizational chart is the first key we are focusing on. Here in the organizational chart we identify the few key points, how to improve the trust between customers and how to add the values to the customers. The key points here is the bundling of the services of the groups and the customer satisfaction. Normally in the agrochemical sector they will provide the chemical facilities like the pesticides and herbicides. Here we are adding the services to the farmers along with the products. There is a key takeaway from this organizational chart and also we are maintaining the product quality maintenance along with the majorly in the companies they will focus on the margin-based chemicals. We are majorly focusing on the chemical quality maintenance in which the farmers can be feasible to purchase it. And image maintenance where we are maintaining the brand quality for the longer sustainability, that's the key away from this organizational chart. Opportunity to reduce the cost. Whenever you want to decide to add the value the key takeaway from the farming community is that they will recommend for the reduce of the cost. To reduce the cost we are bringing some of the key points here that training the farmers regarding how to use the chemicals and we are investing on the research and the development so that the efficiency of the chemical we are bringing for the particular use has to be increased and where almost all nowadays the digital penetration in the farming community is increasing so we are bringing the digital solutions for the farmers for the inquiries and also the weather broadcasting is based on the majorly in the large weather contents. So we are also giving the facilities of a local weather parameter so that the farmers can utilize our services whenever there is an actual requirement. Also we are bringing the help from the FPO such that the small farmers can get benefited and we are doing the tie-ups with the FPO so that through the FPO we can access the credit facility to the farmers especially small and marginal farmers, there is a key away and the awareness program as I said in the previous, the awareness program is the key because for the informing community there is a lack of awareness to use the specific pesticides and herbicides for the particular cost. The next slide. Measuring the customer satisfaction is one of the key in creating customer value. Here the maintenance of the loyalty with the customers and getting the feedback and year on year growth and the productivity, profits are the key take-aways from where we are going to maintain from this customer satisfaction side. Next. To increase the maximum lifetime value between the customers and the company definitely the retention of the customers is a key for that. To retain the customers, we want to increase like they should not only be the customers, they have to be the clients they have to be the partners along with that. So to bring that facility we have to bring the brand recognition along with the goodwill that we are going to show with them and the one more factor that we are going to realize distributing the shares among the customers the shares may be the small quantity but we are going to distribute the shares among the farming community and that will enhance the membership among the company that is one of the key take-away from this. Next slide. Okay, done sir. That's it. Phenomenal and fantastic. Oh my God. This is a short period of time. You touched the fundamental point of organization becoming customer-centric organizations. That's what you touched the first point. Then how to reduce the cost to the farmer so you can create more value. Talked about FPVs and gaining and enjoying and creating or enhancing the customer satisfaction and maximizing the creative customer value lifetime customer value brought out and you thought about giving even shares to the customers and making them part of you or making them actually partners in your company. Oh my God. That's phenomenal. Fantastic. Such a short period of time. I want to really appreciate it. I want everyone to give them a big round of applause. Congratulations. Thank you very much.