 It's already recording. Well, that's good. Yep. So welcome to Vlog Thursday. Marvin's not with us. He's still alive though So he's out doing Marvin things and so chasing ghosts. I don't know we were wondering. He's probably chasing ghosts. I Marvin needed a day. So he has a day. He has two days actually today and tomorrow He's still replying to emails and all that stuff. So anyways, welcome to vlog Thursday We're filming here because I didn't feel like being in there So now we're here because I got these guys to participate with vlog Thursday And uh, Steve's on the TV. He's on the TV. I got a face for radio. He's got a face for radio And Kyle is also our Daily entertainment with all the puns he comes up with. I do love puns. We were going to write them down But some of them are not appropriate for almost none of them. Okay, none of them are appropriate for To put on youtube. Well, it will demonetize every time Maybe we'll do one that we demonetize with all the bad puns. Maybe it'd be it'd be worth it just for the punniness of it Yeah Mom you can't watch that one Yeah, I know we don't want his mom to see it. She'll be upset So anyways, uh projects are going like usual. We got a big pile of cameras just off camera here Uh, I don't don't know. Yeah, 19 Basically, what has occurred is one of our clients Knows everybody and we sold them a camera system and they've now like had a parade of people that come through their office That they go, hey, check out this camera system. Look how cool it is and these are the guys to talk to best marketing ever Yeah, we've gotten a couple phone calls. Hey charlie, you know told us to come talk to you. Thanks charlie He's he's now referred us to numerous companies, which is pretty cool Uh vlog, there's these also run a little late. I was helping a guy from where'd I say? You keep changing it. Well, it's from a european place Well, first you said slovenia and that's where that's a different place. Yeah, that's a different place or americans That's where we don't know cities outside of that's where 45s wife mailed herself from okay Jim jeffreys went there. It was really good and then he went on uh I think he went on the cone and o brian show talked about his trip there and okay Well anyways, so uh if he's watching because he found us on youtube hi He needed some help with some wireless stuff. We can help to an extent But one thing is we can't we do charge for our time And he was willing to pay as long as we geared to your work But there's a lot of other details got involved that wouldn't allow it to work but Back to vlog thursday So lots of camera system. It's all still going on. I have a staff out installing right now at another chemical company And that's being put in we just got through putting in all rack mounted stuff for that. So that's fun uh What's the other thing? Oh The uh one of the new clients, uh, we took on so they had a managed service company That wasn't managing to do a damn thing. Uh the now how many updates did need 170? It had 183 updates or 186 But the problem was it wasn't able to do them because it had to update the actual windows Updater so it told me it needed to do an update before it could even do the rest of the updates And their previous company just let it go Yeah, this is the crazy thing we run into so they were paying a managed service company That was charging them to do all this and they clearly weren't which is why they fired And they were suspicious that they weren't doing what they said they were doing We confirmed they were not doing the thing they said they were doing. Yeah, absolutely not that happens a lot That happens a lot and I I don't know any easy way to really audit this like to tell people an easy way to audit But you know check your own updates Do some verification of the it company. We don't mind people question does like, hey, are you sure you can do this? Or like I always recommend try to get them to restore something That's how you know if your backup's working if they can't restore a thing that you asked for They're probably not backing up and you really want to know that now You don't want to find out later And uh, we're still not clear on the backups. We're we took over everything and you know We were really we're really the same ballpark of price So it's not even a price thing. It isn't like the service they got from the company, which is like, well That happens the goodness is we know they have backups now We know they have backups now. We verified the backups We know they had no updates So we've been updating it ever since we took them on as a client getting everything patched and up to the Current version of windows. It's crazy how far behind they were. I do not understand some of these managers companies I think what happens is they get lazy they go. Hey, we got these contracts coming in and someone says, you know, this one doesn't update Yeah, move on to the next project. It's not broken, right? It's working and the customer's not complaining. All right, move on Um, and I was out again today at another client. Well potential client. We're bidding and oh steve You should seen it whoever did their it it's like you could see where a good thing started and somewhere went off the rails And they admitted that they had a guy who unfortunately had passed away that did a great job with their it And uh, they got this new company and they said it's been like this ever since they took over And he goes we're really not happy with them and I'm like, you know, it shouldn't look like this He goes I kind of think it shouldn't what was it? so You have the the rack mounted Swing out cages that go into the wall like the real heavy duty ones like okay The you could not close it any longer because they had draped so many wires out of it around it And everywhere like I didn't take pictures of it because it seemed like it would have been rude because it wasn't part of our project But I'm like, uh You can see someone took the time to install these really nice cages Really nice condo it and then ran everything plus garbage all over the floor Like every wire they trimmed and cut was everywhere. You're standing on like piles of wires I'm like, were they just in here? He goes. No, this is always like this. I'm like, okay. Yeah so If they in generally speaking If you see that level of work in an it room if your it company can't afford a vacuum You should rethink, you know who you're wondering if they're not cleaning that up They're probably the same people who also aren't doing updates and everything else there Yeah, they want to switch. So while we were there talking about this was a camera referral Uh, we also pitched them on it services. So we're going to be talking to them more about that It's always a pain taking over it from companies. Uh, we love it when we get to install it fresh because it's easier But man, this is it's a couple weeks of work cleanup. That's the cleanup work two weeks of cleanup sort out Get everything how it should be And then it just runs like a well oiled machine and you kind of it just goes Yeah, it's almost we could draw a curve around like this big billing curve of this is us fixing everything Your other it guy did half ass and then here comes the lower curve of actually maintaining your network properly Yeah, it's a whole lot less expensive less downtime for you because once you put everything in right Stuff don't break We've seen that with a lot of our managed clients where the first two or three weeks is a lot of phone calls a lot of time Cleaning up fixing and then after that we haven't heard from someone in a while Yeah, we wonder if they're still alive. Yeah, we get a call every once in a while. Like it's good to know They're still around. Yeah, and we see the dashboard lit up. So we know their computers are still turned on Yeah, but we don't hear from because well things don't break anymore We told the ones that use microsoft before you call that your email isn't working Check to see if their here's the site and make sure their email still up. Yep. Yeah So now they wait, you know 10 minutes and usually their email comes back up because that was that was a phone call for a while Is like every day and all of them would call to say like one would call you with two minutes later I can't send an email. Yeah, how looks just down that this happens And we have another proposal going out which I will follow up today. So this is not interesting I don't know if you guys had seen me talking about this with Marvin He went and did a sales call So they keep having these RIT people telling them, oh, you need a server for your office They have like 11 computers They don't have a server now because everyone is dedicated to the computer So you don't have users wandering around from computer to computer. They don't need roaming profiles No roaming profile need no central files because the in all these people do is there's 11 computers But they're all in the lab lab rooms. We call them doctor's offices themselves like the clinical rooms. Okay. Yeah Everything is cloud-based the computers are especially dummy terminals. Yeah, they basically more and more like right pad knee Thomas are all going cloud-based Yeah, but um, that's actually what oh another one another client was looking at it was Because they want right pad on an iPad. They want to be able to take an iPad into the offices Like should we go with this cloud-based solution? I go Yeah, they handle the updates. They handle the stuff. I mean it's basically desktop as a service. Yeah, uh, you remote into the EMR system directly and because they're set up like this, I don't understand So the RIT guys coming out there are pitching them. Oh, no, you need to put in a server 2016 and manage this and they're kind of like we just want some faster computers But they won't install them unless we get a server. I I don't understand I guess maybe it's because they're trying to make the big sale They also never mentioned upgrading their routing equipment, which turned out to be a hundred megabit 10 year old tp link That's where their bottleneck is they're having connectivity problems And they said it was computers turns out their computers although being old Their i3s and they're not horrible Yeah, uh second, but that's still not bad. Yeah. Yeah So in reality as the proposal we're first going to do is revamping the back end of their network because they have a really They have a switch not capable of handling that'll solve part of your problem. Yeah, right And so we've been looking at easy solutions for them. We've been looking at the uh We love pf send switches But some of these smaller offices like this because there's zero firewall configuration needed It's simply going to do routing and the routing this network put it over there. Yep Send this traffic to internet. Yeah, that's that traffic back, right So we're looking at a lot of the edge routers because they're reasonably priced and for a small 11 person office They make sense they they're easy to manage. Yeah, they're easy to not be easy to manage and wave out of the tp link And it's an affordable solution For these clients. I mean granted we love to have that entire utm threat management But they don't even surf the internet there They literally rdp into the system and that's all these computers do so they can type up information in the labs Some people are really focused with that. They're they're really there. They don't go on the internet You have other doctor's offices where they got a computer Well, I that that nurse has to put her coupons and yeah I don't want coupon printer for windows installed on a on a computer at a doctor's office. No, exactly We we see that too. We'll be not happy. No. Yeah keeping keeping them in compliance is hard We recommend just let them play with their own devices on a separate network and keep the computers completely restricted to Uh work activities only your life will be better Also, I got that video on dns thingy. They reached out to me. They liked that love the name too dns thingy They're making a business version that all the details aren't done yet But I thought that was kind of cool. So they got some more stuff coming out I really like their product as far as being really simple So everyone always asked me. Hey, can you look at squid and all that intercepting ssl creates all kinds of problems for you Just focus on the dns and life's easier. You break less things and it works really well Uh, oh, I did the whole you guys probably these these these guys don't watch my youtube channel. They're completely concerned I don't even go to our website. Yeah, I we just found out today that they changed our website He's like, oh look, it's new We were added up a lot of skullvilles on it. Yeah. Yeah, I saw that We didn't like it not officially tracking. No We are officially tracking him A lot of those probably came just from that flashbang. So I'll get a white board We're gonna get a white we'll get a white part for skullvilles eaten and then we'll just keep it updated on our website Science Yeah, Steve made chili with some or I'm sorry, uh, Indian food with some skullvilles in it the other day That was bad burn the back of my throat. Yeah, that's how you know, it's good. It's how you know It's going down brown people spicy. Yeah. Yeah. Yeah, that's just spicy I love when the when I went to that one that little indian dude was like, no, how hot can you make it? He goes I'm like, oh, yeah, that's gonna be great Yeah, when we go to the infusion rush we explain them look like not like average american spicy Like how hot can you make it? I wanted to remind you of home. Yes. We wanted to make it very very hot that we're happy So I love when we have to order Thai food and they say well, we only go up to 3x. I know you're lying to me You can go hotter. Uh, this is why not your average customer Right, this is why when we go to food places we reach out to the food places We meet the owners. Yeah, um in a new Thai place that's just down the street from us They know us now. They do it well. They're like it's you guys again The top five Thai I like that she has pictures of her in like Thailand with a tiger. Yeah playing there and playing with a tiger Yes, yeah, she was badass in Thailand. She's badass here. I know for sure So All right. Well, that's about it for vlog Thursday. Don't have a ton of things going on. Um Kyle's phone's ringing. Yeah, it's actually Cory. He's probably ready to set up that nvr Oh, cool. It's on the cameras are actually oh, this is a work process we talk about so Then Cory's calling because he's finished Activating some of the cameras so he calls in here and we remote in on our side Cory doesn't understand though that we take care of most of the stuff before he even touches it Well, he understands so it's working. He just lets us know but he wants to make sure all the cameras are on So we log in remotely. We view the nvr. We make sure all the cameras are recording Yeah, um, so yeah, we he installs it all and then we make sure it's working We can do it from here. Yeah coordinating like that remotely makes it Really convenient that way he just focused on this because he's going to go to the next job And the next job and the next job and but since we build the nvrs here and we have the cameras We plug them all in connect and join them all and then give him a box of this is what goes to this place We'll do some of the more videos all the cameras. So um, we so I did an entire talk yesterday speaking youtube and What we did was I I just broke down a whole lot running an it business I've been doing some videos on that and some people had some feedback and I'll definitely be getting back with you on this About some of our internal processes and workflows and talking more about that it's just we just looked for the most practical way to do it German level efficiency. We seek german level of efficiency So we're always looking at more efficient ways of doing things. So by sharing what we do We also may get tips back from you to make us better make you better make everybody better We're trying to be very open about all our processes. We have there's not really any secrets. Also, um We're going to do a review on the crusher because I realized we've never actually we've shown us using it We've never done a review on the crusher The hardware crusher and a lot of people ask about it. So I figured let's just do a video one day Crushest things Steve likes to lift things like yeah, he can crush things So to be fair the the laptop drives i've been smashing with the 25 pound weight. Well, it's kind of fun Yeah It turned into maracas after they're done. Yeah, just hammer curl and bam Yep So maybe we'll actually rip that video next because everything's set up and we can do it right here There's already lights camera action. So all right. Thanks for watching vlog thursday See you next week in some videos and randomness in between. Thanks. Oh, if you like the content here Click that like and subscribe stuff basic youtube stuff do it now Oh, and I'll and I'll leave you with this because I never know what the post these other videos other than my facebook Steve went off-roading. Oh, yeah, I did. So I'll tie that into the end of this video. I got I took a Crash early in the video. So you don't have to watch the rest So you just watch to the crash point if that's all you're watching it for how I had to keep telling me slow down Yeah, it was fun though. It was fun. This is what we do sometimes relax is I'll be doing motorcycles and scooters and all the other things Sometimes you got to get away from all the technology paintball trip company paintball trip I don't know. Yeah, I don't like getting shot with things Yeah, we'll do something we keep talking about doing escape rooms Well, you know, we need though company german food trip. That's that works too. We'll do that So maybe we'll do that saturday or something All right, thanks guys It's pretty steep