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Uploaded on Jul 19, 2015
Prof Irene Ng's Discussant presentation at Frontiers in Service Friday 10 July 2015, San Jose, California, USA Professor Ng is Director of the International institute of Product and Service Innovation and Professor of Marketing and Service Systems at WMG, University of Warwick
Her presentation followed Pankaj Srivastava, Vice President Cisco Services on The Internet of Everything and the Future of Service.
More information on the Hub-of-All-Things can be found at www.hubofallthings.com