 Hi, welcome to Super user TV. Can you introduce yourself and tell me about your role in the community? Absolutely Allison. My name is Edgar MacGanna I'm a cloud operations architect at Word Day. I've been in the community since 2011 and Santa Clara Summit I've been at all time and already I've been different hats What in different hats? First of all as a developer I spent a lot of time in the quantum project now is the Newton project I was part of the Foundation team of that project. I become the core member of that project Around two years ago I switched my role to be on the operation size and since then I've been leading a lot of strategic movements on the deployments operations and sustainability of OpenStack So having both the mindset of a developer and an operator Do you what you see the importance of giving the operator feedback to the developer community? So in the OpenStack community, what does that process look like? Well, there are many different ways for the operators to actually speak up and provide feedback on actually be part of the community I will start the simplest case is to be part of the mailing list We have different mailing lists for the user committee for the users for the operators and it's an open forum You can ask questions. You can share your concerns. You can share your feedback. It's a very good one The second one that we have is the operators meetup. We have these meetups every three months So we normally have it during the summit like right now and we also have a met meet cycle So the last one was in Manchester United. So we have different Places where we actually have the meetup. So we want to expand it. So the operators have the opportunity to Share their feedback and in all these forums. Lastly, we have the user committee Which is probably the most important part the user committee is part of the foundation And we actually creating or creating we're creating the forums for the community to Express their interest in expand the Different areas. So the way we scale the user committee is through working groups just to give you an example I need an example. We have the product working group We have the user experience group and for instance the user survey working group to actually collect information about All the deployments where they are in production in POC, etc out there And why do you think it's important for there to be a really strong communication between the operators who are using the software and the Developers who are creating it. Excellent So the developers are trying to do their best to actually fulfill all the requirements But the requirements should come from the people to actually use operate and experience open stack everything If we don't provide the feedback to the developers There will be a little bit of loss on the kind of the features that they wanted that and also for the box fixing It's very important to provide which bugs are actually being impacting most of the clouds And they will prioritize those ones to be fixed as soon as possible. It's a collaboration work It's not going to work. It's just the developers. They're the job. It's not going to work Only operators are trying these deployments by themselves. It's a lot of collaboration and communication Awesome, and I know you said you've been in the community for a really long time So for operators who are just new to the community, what would you say is the the best first step for them to take to get involved? I was right away getting to the mailing list Contact your other your fellow operators. We are well known Investigate on the information that we have in the week is and the foundation Try to tend and operators meet up as soon as possible. We're planning the next one probably in three months for now so we're going to distribute information and Try to host in your local area Open stack operations meetups. Maybe there is already one that you can join. So you don't need to create it from scratch Awesome. Thank you. Thank you