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Customer Experience Management: How Do I Develop a Customer Council? Q 9 - TOUCHPOiNTER Series

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Published on Jul 17, 2013

More Customer Experience Resources at http://www.touchpointguru.com (Speaker/Coach/Author) and http://www.CXstrategiesInc.com (Consultancy)

You will gain a deeper understanding of:

• Who to involve
• Key agenda items
• How often to meet and where to meet

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