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Clay Richardson Outlines the Customer Obsession Journey

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Published on May 27, 2015

In the “Age of the Customer,” process change teams must shift to design and reinvent core business processes that power new customer experiences and unlock new revenue streams. At Appian World 2015, Richardson shared insights and new practices on how innovative companies use “low-code” approaches and techniques for rapid delivery of apps that engage customers and employees.

Read more about customer obsession here: http://www.appian.com/blog/appian-wor...

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