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Published on Oct 2, 2014
Innovation Action for Social Good On September 26, UNDP Montenegro hosted SHIFT event “Innovation Action for Social Good”, bringing together development experts, government officials, civil society, NGOs, technology leaders, and entrepreneurs in order to exchange ideas and experiences, learn from each other, and take a shift away from a “business as usual” approach. Participants took part in an engaging debate about civic involvement in solving public sector challenges, learned more about the benefits of open innovation processes, and looked into the issues of youth activism and synergies between the business and public sector which could spur social innovation. Kit Lykketoft, Deputy Director at MindLab, delivered the keynote address “Collaborative Design for Service and Policy in the Public Sector”. MindLab is a cross-governmental innovation unit headquartered in Copenhagen, Denmark which involves citizens and businesses in creating new solutions for society. Kit focused on user centered design of policies and services, which would require these four shifts: • From random innovation to a conscious and systematic approach to public sector renewal • From managing human resources to building innovation capacity at all levels of government • From running tasks and projects to orchestrating processes of co-creation, creating new solutions with people, not for them • From administrating public organization to courageously leading innovation across and beyond the public sector.