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Finding Gender-Inclusiveness Software Issues with GenderMag: A Field Investigation

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Published on May 31, 2016

Finding Gender-Inclusiveness Software Issues with GenderMag: A Field Investigation
Margaret Burnett, Anicia Peters, Charles Hill, Noha Elarief

CHI '16: ACM Conference on Human Factors in Computing Systems
Session: HCI and Gender

Abstract
Gender inclusiveness in computing settings is receiving a lot of attention, but one potentially critical factor has mostly been overlooked -- software itself. To help close this gap, we recently created GenderMag, a systematic inspection method to enable software practitioners to evaluate their software for issues of gender-inclusiveness. In this paper, we present the first real-world investigation of software practitioners' ability to identify gender-inclusiveness issues in software they create/maintain using this method. Our investigation was a multiple-case field study of software teams at three major U.S. technology organizations. The results were that, using GenderMag to evaluate software, these software practitioners identified a surprisingly high number of gender-inclusiveness issues: 25% of the software features they evaluated had gender-inclusiveness issues.

DOI:: http://dx.doi.org/10.1145/2858036.285...
WEB:: https://chi2016.acm.org/

Recorded at the 2016 CHI Conference on Human Factors in Computing Systems in San Jose, CA, United States, May 7-12, 2016

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