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Uploaded on Nov 2, 2007
I work at a hospital located in Rancho Bernardo and I live in San Diego. Radio reports indicated that The Interstate 15 to Rancho Bernardo was closed off and evacuations were pending. I was scheduled to work at 3:00 p.m. and I needed to know if I was to report for work to assist in the evacuation of patients.
My Sprint cell phone did not work during the fire storms, so I used a land line to call the AT&T operator. I explained to her the situation and asked her to call the hospital collect for me.
She said, "you do not have long distance service with AT&T, so I can not connect you collect" Unbelievable!!
Apparently, AT&T has no concern for the lives of people. There is no law that forces them to care. However, as consumers we do not have to use AT&T services.
I will be exploring my options with other service providers.