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AT&T operator refuses to help-San Diego Fire Storm

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Uploaded on Nov 2, 2007

I work at a hospital located in
Rancho Bernardo and I live in
San Diego. Radio reports indicated
that The Interstate 15 to Rancho
Bernardo was closed off and evacuations
were pending. I was scheduled to work
at 3:00 p.m. and I needed to know if I
was to report for work to assist in the
evacuation of patients.

My Sprint cell phone did not work during
the fire storms, so I used a land line to
call the AT&T operator. I explained to
her the situation and asked her to call
the hospital collect for me.

She said, "you do not have long distance
service with AT&T, so I can not connect
you collect" Unbelievable!!

Apparently, AT&T has no concern
for the lives of people. There is no
law that forces them to care. However,
as consumers we do not have to use
AT&T services.

I will be exploring my options with other
service providers.

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