 The 2023 Top 10 IT Issues is sponsored by AT&T, Genzabar, and Spectrum Enterprise. In 2023, institutional and technology leaders are ready for a new approach. They are responding to what we've learned from the COVID-19 pandemic, what we were beginning to address before the pandemic, and are shared enduring beliefs in the power of higher education. Taken together, the 2023 Top 10 IT Issues form the basis for the new foundation models that institutional and technology leaders are developing, moving from task-specific and silo-specific work and strategy and infrastructure to institution-wide, flexible and reusable models for running the higher education institution and achieving its missions. These foundation models are structured by three building blocks. The first building block is leading with wisdom. Higher education technology leaders have a formidable challenge. They need to call on both head and heart, both strategy and execution to inspire, lead and manage their IT organization and staff. They need intelligence, experience and empathy. They need wisdom. The leadership issues are number one, a seat at the table. Number three, evolve, adapt or lose talent. And number five, enriching the leadership playbook. Another building block is the ultra-intelligent institution. In higher education, work with data and analytics aspires to provide institutional decision-makers with ongoing, useful and increasingly sophisticated insights while safeguarding individuals and institutions' data. The decision-making issues are number two, privacy and cybersecurity 101. Number four, smooth sailing for the student experience. Number six, expanding enrollments in the bottom line. And number seven, moving from data insight to data action. The third building block is the recognition that everything is anywhere. Our pivot to remote education and work during the pandemic has shown that the institution is no longer confined to the physical campus. Institutional data and a new generation of enterprise applications are stored, transmitted and accessed on campus computers, home computers, portable devices, cloud servers and other solution providers' machines. The work and learning issues are number eight, a new era of IT support. Number nine, online in-person or hybrid, yes. And number 10, SAS, ERP and CRM, an alphabet soup of opportunity. The foundation models that colleges and universities are developing today carry enormous benefits but will not be cheap or fast or risk-free. Yet because they do carry enormous benefits, these foundation models for higher education may represent our best path forward. The 2023 Top 10 IT Issues is sponsored by AT&T, Genzabar and Spectrum Enterprise.