 I ended up spending about $7,500 with this agency and getting absolutely nothing in return. Now I can tell you this agency was very good at reporting. They were very good at client communication. They made me have twice a week meetings with them to make sure that I was up to date and they even sent me a gift in the mail when I signed up with them which actually really pissed me off and I'm going to tell you why because this company was great at all the things they needed to be good at except for the one thing that actually mattered and what was that getting results and it's because they were so mired in their systems and their process that you couldn't just talk to a human being and say listen these ads sucked and they're not beating our control ads so what am I even paying you for? We're paying for all this support stuff for all these useless meetings and for this ad copy that won't even outperform my own.