 I'm Christopher Neugebauer. I was twice organizer of PyCon Australia while it was in Hobart. And I'm now a committee member for Linux Australia, which is the organization which, amongst other things, underwrites this conference, PyCon Australia itself. And I'm keen about people being able to meet each other and learn from each other. And that's why I do this. Hi, my name is Stefan. I'm a software developer for a consulting company in Sydney. My community is basically my workmates of about three or four or so. And I just wanted to see if I can get anything out of this in terms of leadership. Yeah. Hello, my name is Mark Atwood, and I'm the director of open source engagement at Hewlett Packard. And among many other things that I do, one of the more fun parts of my job is I get to sign the check that causes that big blue ball in the upper left of that sign. It's, I've gone to Jono's CLS at OSCON for about four years now. And so I was pretty excited to see the decision to spread around the world. And I'm also very excited to see that the skill of community management is spreading out from just open source software development to other projects and communities and ways that groups of people who make things can interface to the groups of people who are excited about the things that they do. My name's David Bell, I'm conference director of LCA 2016, which I hope you're all be at. Jalong. Melbourne adjacent. The suburb of Melbourne. I'm here because I think this community is awesome and I want to see what more I can do to give back to this community, which is why we're running LCA. Hi, Andrew Trigel. So I'm the project leader for IDU pilot, autonomous open source auto pilot, and also was one of the founders of the Samba project. There you go. I'm Adam Thomas, I'm from Canberra and I'm one of the unlucky individuals who's involved in the organization of the Hacker space there. And it presents leadership problems. Yeah, problems are opportunities, they're also problems. Hey, I'm a bit late so I'm not quite sure what I should be saying. I am Audrey Lobo Pulo, I have been a policy analyst for a long many years. I work for government and you'll be seeing me passionately pushing for getting our government models publicly released in open source. So yeah. I used to work for the Department of Treasury. You know which country? Australia, sorry. New Zealand. Yeah, but we are actually in the process of having a collaboration with the New Zealand government too. So it's going to be a Australian New Zealand venture. Yeah. Hi, my name is Sue. I'm actually on the fringes here. I'm a nurse educator who's come in to perhaps explore what you've got on offer in terms of end usability, particularly with students and in my teaching capacity. And I also happen to be mother of Kathy. Thank you. Hi everyone. Hi. I'm Kathy Reid. I'm very proud of you. I'm Kathy Reid. I'm David's 2IC for LCA 2016 in Geelong. It's just an hour away from Melbourne. Fantastic beaches. We'll catch up later. In the past I've run barcamps. I've been on core teams for LCA in the past. In my day job, I'm a delivery manager and I run a community of around 400 content developers and content authors. And Geelong is a regional town. I'm trying to grow the open source community and nurture that open source community in Geelong. And I'm looking for tips and tricks and hopefully I can contribute something back as well today. And thank you, Donna. Hi, my name is Maya Soren. I'm Co-Chair of the Board of the Open Knowledge Foundation, which in Australia, well, okay. It's a global not-for-profit that does what it says on the tin, which is opening up information and knowledge and data. A lot of open government stuff in Australia, it's heavily involved with running GovHack. I personally run a weekend hackathon for medical research problems. So a bit like GovHack, but for medical research, which starting Melbourne, not last year, the year before. And I think this year is going to be in about four or five different cities in Australia. And I do a lot of community management in and around sort of health and government and research and science. And my day job, I do the people end of software consultancy for small delivery teams. Hi, I'm Michael Helden. I'm the CEO of the Sahana Software Foundation. We do open source disaster management software for humanitarian organizations and disaster management agencies. I'm based in Auckland and I'm really interested in looking at community engagement, especially we've got a very diverse community with sort of developers, designers, documenters as normal, but also trying to engage with people who are working in disaster management agencies and humanitarian organizations, very different cultures, looking around the world in different countries and how to pull that all together. Hello, my name is Clinton. I'm from Brisbane. I'm involved in a lot of open source based communities around Brisbane. I've helped run a lot of meetups, a lot of conferences and I find myself sort of accidentally in a go-between position between a lot of different communities in the South East Queensland region. Hi, I'm Brenda. I am a programmer, I guess. I have a leadership role at work. I'm also involved in governance layers of a couple of organizations. One is Internet and Zed, which is one of our sponsors. And the other one is a director of NZ Registry Service, which runs the .NZ domain name. And I love open source. Hi, I'm Oren. I'm, I don't know what I do. I type for living, to steal Brenda's words. I'm here because I said I would run Pilates Wellington and I would like to know how to actually do that. My name's Steph Nicholson. I have like a similar problem as you do, where I always say yes to the things or volunteer myself for the time I don't have. I'm the director of community outreach at the Open Invention Network. I sit on the board at Open Hatch, which is also known as Free Software's welcoming committee, or at least that's what we like to call it. I help with the Boston Python Meetup, which is the largest Python Meetup in the world. And I also am the community manager for Media Goblin, which is a decentralized media hosting project. And a GNU project. Hi, I'm Carol Smith. I run the Google Summer of Code program, which is a largest community all over the world that I somewhat manage some of the time. And I am a newly indoctrinated New Zealand holiday person. So if anyone wants to see my photos of the South Island, I would be happy to share them. Hi, I'm Leslie Hawthorne. I'm the director of developer relations at Elastic Search. We have a large global community, have been doing the community thing for a while now. Very excited to share knowledge and learn from all of you lovely humans. Hi, my name is Darryl Burkey. I'm from Australia, and today I'm wearing my computing assistant support and education hat. We're known as CASE. And we're an organization that likes to think we're making the world a better place, one Linux box at a time. And the way we do that is by helping other non-profit organizations. So we're a specific service for the non-profit sector. I'm here today because I'm really quite concerned about the state of health of the non-profit sector because we're getting a lot of feedback that politics is really squashing the type of ideas and energy that we're hearing about in this room. And I think it's in a very, very serious situation right now. We need people to come forward and start putting some positive energy into that because the third sector really is under attack. And we've got a lot of problems. And I think it's really quite serious. Hi, I'm Graham Galatly. During the day I run IT for a company called Roofing Industries in Auckland. And as part of that, we run an open-source business management system, formerly called OpenERP, but now ODU. And I sit on the board of the Swiss non-profit that looks after all the community code under AGPL. And we're fairly fledgling, but we've got a massive user base worldwide. So I'm hopefully gonna take some stuff out of this today that we can take back to the board. Hi, I'm Byron. I'm a full-time bug zealot dev at Mozilla. And I'm interested in what's better to improve our engagement with our community. Hi, I'm Sass Oliver, as well as working full-time as a DBA. I'm also director of Diamond Age. So we not only make 3D printers, we also run Diamond Age Fab Lab, which is an open workshop with some pretty tools in it that people can come along and use for free. Hi, I'm Mark. I'm currently involved with my local user group as Treasurer, which is Humbug. We're a Unix user group, not a Linux user group. Yeah, I've been involved in the open source community probably since about 2002, actually when I started with Humbug. And then years later, I got started getting roped into these conference things, you know, like with OSDC, I started doing OSDC 2007, started doing some kind of organisational thing. Then we did LCA 2011, then I did be involved in the recent PyCon AU. So yeah, basically I'd like to see what other, you know, what other ideas people have. And, you know, maybe I could share some information about, you know, just my involvement in conferences and stuff. Hi, my name is Andrew Bartlett. I'm a long-time member of the SAMBA team, not as long as some. And I'm interested in sort of models of leadership through mentorship, as I've been greatly appreciated as others have mentored me. I'm also on the admin committee for the SAMBA team, and that occasionally gets, tries to get used as a leadership body, even though we try not to be. So I'm trying to understand sort of roles of leadership in like the collaborative community that Evan was talking about this morning. My name is Paul, I'm from Perth. I was on the organising team for LCA last year. I do some stuff for Plug, Treasury, and other open source software advocacy stuff in Perth, or free software and Linux stuff as well. Ramo and business have been doing it for about eight years, so do lots of open source solutions and sometimes a fortune of proprietary stuff, but as much open source and Linux as I can, and do some free networking things in Perth, two events and trying to be able to gather and share open source and promote it a bit, so, yeah. So a huge collective welcome to all of you. I'm really, I'm now even more excited about the kind of, like what's the word, the kind of gravitas of what we've got in the room now, I think. Unconferences are run by the principle of the people who need to be there are there, and I feel really, really optimistic about what we're gonna see happen throughout the day, which is what we should move on to. We all briefly introduced ourselves and sort of gave a bit of background, but what I really wanna focus on now is do a quick bit of brainstorming on what do we wanna talk about today. I'm gonna let this be led a little bit by some of the people who have been at CLS in Portland. I've gone through the community forum and teased out some of the common issues and put them on the wiki. There's things like burnout, there's things like events. There's a whole range of things that you usually get spoken about, but they may or may not be the things that we wanna talk about today. So framing the kinds of things that matter, you know, we're part of CLS globally, but this is about our day and what we need to share and what we need to learn from each other. So I wanna think I'll go to, I'm gonna look at Leslie, to have a quick word about that. And I also know that Maya has something to, that she would like to talk about today. So I also wanna put that in the mix that I'm really open to the idea of whether or not we break into group discussions or we have sort of more traditional sage on the stage, people talking up the front and giving sessions. So I actually wanna negotiate that with all of you and we might end up having a mix of both, some lightning talks, some longer pieces and some group discussions. Does that sort of feel right? Anyone wanna stage a revolution just yet? No, okay. I'm gonna, yeah, excellent. All right, so I'm gonna, so far, yeah. Keep me on my toes. I'm gonna hand to Leslie and then Carol and you've been to CLS? Yeah. Who else has been to CLS in Portland? Mark and... All right, so I'd like to have a quick, just a quick snippet from each of you who've been to CLS to sort of set the scene and perhaps raise some, start to surf for some of the things we wanna talk about and I will madly scribe on the whiteboard. So for those of you in the audience who are with the unconference format, one of the things that's really cool about it is we, the audience members, create the agenda here for today. So instead of it being a series of lectures which may or may not be applicable to our needs and interests, they're clearly applicable to our needs and interests because we can articulate what those needs and interests are and help each other work on it. I've attended the community leadership summit, I guess, since its inception and I've seen topics discussed from how do I find funding for my free software project to community manager group therapy which is always a popular topic, to what is the best process to organize my documentation to make sure that my users are able to use it effectively to what is the best way to go about hiring a full-time person for our open source project when before we've had no further paid contributors. So honestly, the conversations here can run the gamut. It's whatever's most useful to us. So, and don't be afraid to bring your group therapy problems. None of us will tell, we promise. Except for the last three. They won't tell either, they're very nice people. Yeah, so typically at CLS, they do breakout rooms with multiple sessions. So it sounds like it might make more sense since we're a smaller group to just do one session but I think it's up to you. The other thing I was gonna add to the list of topics that I see a lot is metrics from the sense of how do I gauge whether my community likes me and likes my project and thinks I'm doing a good job versus also like metrics around how the project, how do you know how healthy the project is? So that was something I was gonna add and, yeah. We totally like you. But how do I know? I just told you, all right. Some of the other sessions that I've seen are where small projects that have a problem that comes up once and they don't necessarily have someone who's tasked with that. So like an issue might be trademark, like, oh, we're gonna have to deal with this once. We'd like to ask the larger community so that we don't have to go in totally blind on this process. And I've seen that with what do we do with the super conventionally person that makes everyone else wanna leave or any range of problems where you're like, I know someone else has done this. I'd just like to hear what other people did. So, yeah. So those are other topics that we can talk about. Where am I? Is this going to Mark? I'm sorry, what am I doing? I don't know. All right, the, one of the things that has worked well for me at CLS and I've seen work well is, as some others have pointed out, the take the best practices and also actually the worst practices. Many projects have deep dysfunctions that they're not able to root out of themselves but they're able to warn others about. Is marketing part of this stuff here as well? Is it part of the agenda? So I know you said there was something I wanted to talk about. I don't actually remember. Like, I know we had a very drunk discussion about it a couple of times. Maybe. So there are things I wanna talk about and one of them is sustainable handovers. Do you remember the thing I wanted to talk about? Okay. Thanks, Moe. Just bouncing off what Maya said about sustainable handover, I'd like to have a discussion about sustainable pipeline activities. So bringing junior people through the community as people need to go off and do other things or reach burnout. So making sure that you have a good pipeline. Just going through random notes here. So we've got funding, retention and recruitment. Have we got a burnout line? Like that's kind of all burnout retention, recruitment. Diversity, the sort of the right, correct aspect versus the important aspect of it. Diversity being the correct thing to do versus diversity being the important thing to do. And just overall management, I suppose. Problem people and how to handle them across communities especially. Maybe processes for creating engagement. People that you already have but that you like to develop into leadership positions. Or just, you know, getting them to hack on stuff. I have possibly. Managing conflict. Sorry. I won't stand for interruption like that, really. Dealing with disengagement. Disengagement. Governance. Yep. Yep. Fundraising. Fundraising. Funding and rising. Not necessarily in this entity. Yep. Right. Well, we're sorry, we're not dealing with just developers. Yep. You've got to deal with a lot of different things. This one's funding budgeting. Budgeting. Yep. I would actually like to. Let's have a massive heading that says money. I would like to see a kind of a cycle, a life cycle and growth. How do you wind down a community? Because there are some communities where it's time for them to wind down and how do you do that process? Detective vision of conflict. Oh, that's right. We should send my talk tomorrow. That's fine. How are you? Maintaining context appropriate time. Context appropriate time. Context that a little bit. We need context. So, when it's right to be making jokes about things. No line audience. Yeah. Treat. Protecting your community. Now, do you think about all the things on the board? Isn't that what we get? Exactly. It's also, you know, project leaders as well as others is the way I like to think about it. Sorry? Culture. Culture. I think that one's like, what Tridge said I think is really, is really kind of key. Protecting your community from this stuff. And I want to preach a little bit here, is that there are people in our community who do a lot of this stuff. And it's generally not as visible and as valued as the code, as the stuff that people can see and the stuff that people can touch. And I think it's one of the reasons why the series of conversations going on is really important. That protecting our communities from all of this stuff is key to what we're talking about and why we're here. And making sure that it doesn't hurt us who are involved in it. Because this one is, comes like time and time and time again. Sorry, it says burnout. Yeah, burnout and the retention and recruitment. But we're seeing people cycle in and out of the communities where this work is, it's not easy work. And in some places it's not valued work. But there are some of us who love doing it anyway. I don't know if they've gotten this for punishment or just rainbows of light and optimism of unicorns. But, yeah, key. Thank you. That's one of the big issues that I have. One of the metrics and one of the advice are there that all the metrics for recognising contributors for recognising all that stuff is all very much make a full request and do the same with that, is how do we recognise contributors for their contribution? I don't know if it's because quite a lot of people play the way they're playing. I mean, in terms of recognising those contributors so that it's fair it's not, you've got thousands of contributors. Yeah, it's a tough one. I know it's just that not just recognising non-coding contributors but we need to make sure they feel like they're part of your governance and everything so it's not like, oh, well you can do 70 hours of rabbit design for us but you can't be on the org because you haven't contributed in your code. Yeah. That person's probably not going to do that again. Well, and jumping on that what claim to recognition is it monetary or non-monetary? Sorry, the late person. What's the question that's being put forward? Oh, sorry. We'll get an intro from you too. We're doing an unconference. So we're brainstorming now the kinds of things that we want to talk about and CLS is part of the global kind of network I guess now of these conversations and there are a few people in the room who've been to them so we sort of ceded the conversation that way and now we're just kind of brainstorming what do we want to talk about today in the context of community leadership community management and thank you Evan for non-hierarchical collaboration which I think is something that's we've sort of got going now we don't really have physical health and mental health. There's a kind of part of that. Health and well-being and a healthy community. 2AM is definitely the right time to be relying on my administration and I don't know how to word this but a lot of these communities there are professional things that we're doing there are projects that we're doing but there are also friendships and there are certain points and times where we need to surface. That's actually really interesting to me too because this sort of public and private sphere stuff that kind of comes into the open source community world as well we're working stuff some of us work on stuff for our day jobs and some of us work on stuff in our own time and we build these friendships and relationships that sort of span across it and sometimes the line between professional and personal can and that causes other kinds of interesting problems sometimes code of conduct violations anyway, I won't go down that rabbit hole just yet interesting, I don't know how to put it either any other thoughts, yeah? No, I'll follow that, but for your topics discussion you have two people mentioned dealing with problem people and there's already content on stuff and I think personally it's actually more helpful to discuss how do we communicate and what do we do well and focus on what you actually do because if you do those things in your own experience is that you tend to minimise the conflict stuff I think that's what you do first you don't have these things for those girls No, six years later they're still dealing with same problems here so you've got both, yeah I would be interested but you're saying six years later if people come into this community at different points in time you don't know how to communicate and what their skill and what their viewpoint is on how you do these things it's a different culture I don't want to know how to communicate in this culture there's no way to learn how to communicate in this culture I think you touched on a very good point and I think that's induction processes and introduction to community and being this on our own That's part of it, yes I think problem people there's usually people who've been there for a very long time Well, I've had a case of a member of our team who, in front of all of us was always absolutely behaving in the appropriate manner but it turned out that when longer in our presence was behaving in an inappropriate manner and we had to deal with this and sometimes, you know, you can be in personal time and you don't know about it because we're here So I'm getting, I mean with this kind of conversation, so I think this is one we want we want to put in the table definitely it's on stage today where we're not it's, yeah? Let's, let me get another colour and there's this, you know, elements to it so there's dealing with problem people across communities there's the positive, you know, really positive communication patterns and how we do introductions and, you know, there's something in what you said that I can quite capture there you know, your interactions with someone are familiar and they're always fine and it's the interactions that you don't see that are problematic so it's kind of, I don't know we have a lot of other poisonous people yeah can we please not say the people are poisonous sorry? can we please not say the people are poisonous? oh I'm sorry, I'm working on two of them but it was given by a couple of software developers so that's where I'm getting the parts from you know, this context in this room I prefer we didn't call people poisonous I'm expressing why could we be toxic then? could we be disruptive? do you think disruptive would be better? it's not the person oh I'm sorry, you're saying just not believe what you first thought and hominem attack to say that somebody is poisonous I think, thank you good, different contexts in different places, behaves differently and there are different rules so my behaviour right here without headscarf is fine my behaviour with bare arms and no headscarf in some other places will be totally unacceptable so being aware of the appropriate behaviour and that was someone else's thing culture and tone and appropriate things always going to be mindful I'm just making people feel safe making people feel safe just my theories that people are problematic I've got a flip side to that too is there are people who make our communities not feel safe so it's all it's all in there so it's complicated stuff I think this has come up in some previous comments but I really loved your current example about context and I think creating a truly global community as opposed to paying the service to a global community is difficult and something we should wrangle through together yes, I'm actually guilty of reminding some people of the Drupal community every now and again by saying global that word, I don't think that word means what you think it means when they schedule meetings at 3am and interdisciplinary not just thinking about a tech community but if your community has a touch on different disciplines I've often found it's easy to work with a tech person and engage in it as to what we're doing and remember that we're going to learn something from people outside of our communities and you have to understand that sometimes you're against it and choose to choosing not to be offended if you have the ability to do so or as a dear Irish open source contributing to our community and try not to be offended when the Americans are being offended it's a good thing to remember it's Noran you're offended we just try not to be when you guys miss us so we've got a lot of stuff up here I think we could probably continue brainstorming for some time but I suspect we've got enough to cover in fact we probably need to try and chunk it down but what we need to do now is we want to have a few lightning talks I mean it's some amazing people in the room with extraordinary experiences do we want to have a bit of a round of some lightning talks on key topics or do we want to break into some discussions around the interests of you the most or do we want to have a kind of ongoing group discussion I'm really impressed that you think someone can extend the lightning talk to my most precious I can with half a three hour talk extensively but it takes me a week to write a lightning talk for sure they are a minute lightning talk we'll get a lightning talk from Mark next year yeah I'm up for that do you want to filter it down a little thumbs up over there I could just at the risk of being called I could use a more global explanation of what it is we want to accomplish because there's a lot of topics there but just throwing out topics doesn't really get you to a destination are we trying to get to a destination or are we just having discussions about things so we can share experiences and learn from each other that's valuable as well but I just I'm a little confused good really good question I don't have a fixed design for an outcome today but if we if something is burning to say yeah we can do something it's open having not been to an conference we want to move to this where are we going and I'm happy just the wrong girl as well on that it seems like the conversations that are the most productive at CLS when it's a massive people who I really need to know this this is super timely for me right now and some folks who are able to say I have something to add I have some experience on that particular topic because the conversations where everyone already knows it it's like yeah you're awesome that's the way to do it and once where nobody has dealt with it before tend to be like yeah very so I feel like the most productive conversations we have like you know like oh we we did you know we did that dealt with poise's behavior and we're dealing with it now and really need to know or whatever turns out to be so if we dotted them we might want to have people say like I need this advice I have some some experience to add and I just had a thought that maybe we could run around and put some question marks on them like I need to know this and maybe some tips what I know about this with whiteboards so put a question mark next to something that you want to know about and a tick next to something that you know you reckon you can share something like that would be good so going back to Darryl's point I think I purposefully did not come into this saying we're going to achieve an X or a Y or a Z I do know that X and Y's and Z's get created out of sessions like this so I'm not discounting it's going to happen that I'm not driving towards that but if you have something that you know you want to work towards just put it up there but can't this idea of dotting with question marks and ticks yes I don't know how many of these we've got I've got four so let's do a bit of milling while this happens feel free to talk to each other and share you know I thought let's just have a little bit of a get up and move around and be active so come get up so the process is if you can talk about something you put a dot next to it in hearing about something or tick for I know something about this and can share it question mark for I want to know something about this tick for yes I know something question mark for tell me awesome sure they want my glasses on yeah stupid okay wow and you did quickly but I couldn't be telling you that's what it felt like okay okay okay okay so many Yeah yeah okay okay okay okay okay okay okay okay okay okay It's not going to be a one-out, it's going to be a one-out, it's going to be a one-out. It's not going to be a one-out, it's going to be a one-out, it's going to be a one-out. Thank you very much. It's just in my pocket. It's not going to be a one-out. Hello. Hello. Hi. Alright, how are we going? How are we going? We're just going to... A few people have something that didn't do an intro, so before we go into this we'll just make sure we can capture and welcome you guys too. There's context in terms of where we are at Linux.com for you at Mini Conference. I can't get any people to say, where's your schedule done? Where's your schedule? I don't know what it is yet. But it also means that people might come and go as they are at other sessions in other mini conferences. And let's try and be accommodating and welcoming where they can without necessarily having to go over all the ground that we've covered. So it's just going to be a bit of a balance here. We may have some people come and go, yes. Care if I speak to you on Twitter? No. If I cared about that... Kind of our job of being on Twitter. What? One of our jobs is to kind of be on Twitter. Be on Twitter? Yeah. We should be sharing what we know as much as we can. If you're comfortable with your own Twitter. Or is it still got identical? I don't know. Anyway, please do share this broader conversation. Okay, so let's see what we've got. I'm seeing a real big cluster here. Big cluster around protecting your community from this stuff. And some ticks around the budgeting, funding, fundraising, money as Chris suggested. Spit, retention and recruitment bit. Some on diversity. Big one here on problem behaviour across communities. Lots of question marks and lots of ticks as well. Cool. Getting engagement and leadership development. So this one. I can't even read what I'm writing. Managing conflict. Both sides. Looks good. Some questions on that one. Some tips. Including one down. Agitation. Oh, yes. Popsack down, Miss Jade. Popsack down. These ticks here. Is this around feeling safe or around how? That's a feeling safe. That's a feeling safe. So that's there. There's quite a bit there too. And interdisciplinary, I think. They seem to be the ones that really don't know. We've still got a lot of stuff. So I'm thinking there's a lot on this one. Must have any ticks that are on that one. Is that one including on the health quality? I think they're related. They are protection related. And Donna, I think the creating engagement is very much related to burnout. Because if you're not feeling engaged, if you start to become feeling disengaged, you're at a much higher risk of burnout. I think there's a cross-border thing. Yes. And also, the slip-slot, you'll be too engaged. Yes. You're not on the balance. Yes. And if you're the only one engaged, you won't know who you are. Sorry, I just had a con very visceral. What's the self engagement look like? Very much. And I'd like to spend the rest of my life with you. The health well-being, creating engagement, that definitely seems to be a thing. The protecting your community from the staff can end up being a bit of a catch-all for whatever as well. But I think the protection there is really key. So those two. Then, how many people? Is it how to recognise all the contributions or life cycle of growth? Or is that actually related? I actually think that completely different. I'd say, well, the rights were related to metrics to the level of the unit. I feel like when we spoke about it before the protecting your community from the staff and how to recognise all the contributions that came out as related, we just kind of ran out of space just to come next to each other. Yeah? Paul is right. The metrics is definitely part of the recognition stuff. I agree with that. And the relationship between protecting your community from this stuff, recognising as part of it, so yes. That's part of the positive communication. And part of the positive communication pattern is there. Okay? All right. So we've got some key areas here. Now, we've really got to make a decision about how we want to continue. There's like an echoey spot right here about where we want to continue the way the day works. Do we want to continue to have a big group discussion? Do we want to hear from some people? Because I think there's a few ticks up there and it would be great to just, you know, get some knowledge and resources down and start scribing some stuff, some capturing some of that knowledge. And then, you know, do we want to do some smaller breakouts on particular topics? So hands up for perhaps breaking these chunks down or do you want to be involved in all the conversations? Breakouts, smaller chunks? It's not at all a nothing decision here. I just want to get a sense of how we've waited. So not so much with the breakouts. Group discussions? Yes, please. Yeah? Yes. What we should do is volunteers who want to do a short talk about something like a talk called, I don't know, spoken word poetry or whatever it is that you want to get up to and talk about. We'll get you to just put your names up and we'll work through that and we'll keep them nice and tight but we'd really like to hear a voice other than mine at the time yet. And then I think we'll have these discussions. So we'll inform our group discussions and then I think we can probably only pick maybe two or three of these for this afternoon. Otherwise, I think we're going to be biting off way more than we can choose. So that's kind of, as we hear from some of these, from the experience of some people in the room, maybe that'll help coalesce what we want to focus on for the afternoon. Does that sound okay? Yeah? Any radical kind of sideways thoughts at this point? Some open to them? Hit me? Speak now for a hundred hits. I'm done. Okay. Yeah. I can call it out. So hand up if you want to talk on something. We're going to do a couple of intros of the people who snuck in late. So start with you. What am I talking about? Just your intros. Some people can't be a little bit late so why don't you give the opportunity to introduce yourself and say who you are and where you're from. And there's a couple of others too. Wellington. You can already hear the accent. I'll go on there. I'm returning to IT after raising my children. We're now 19 and 21 or something like that. It's going to be a deficit of life and it's going to be pretty large. And I haven't walked out of the morning like that. He's deviant. Cool. Thanks for joining me. Well, cool. And up there a couple of you coming. Just introductions. Hi. I'm Sreevi. I'm going from Halton. I work with one of the networking monitor companies in Islam. It's called M.A. So I'm doing project management there. So I was inspired by the sentence that the session would be just exposes to embodying the community. So it was just cool. Well, welcome. Thank you. And I'm Sreevi. And I'm here for me in Auckland. And I work for Internet New Zealand as a collaboration community. And I help facilitate network. Welcome, Ellen. I'm particularly pleased to see you because someone said I needed to see you. Yes. I see you now. Very cool. Did anyone else sneak in and didn't do intro's half? Yep. I lead a team of tech writers at Brackspace at the moment. And I'm also very highly involved in the Einstein community. The documentation side of things. It's particularly important. Welcome. Welcome. And... I was just jealous. Just a little bit. Well, so organized. So I missed the beginning tonight. I do apologize for that. I was very occupied. Managing a community. The materials for requests, that's okay. But we, for people who are volunteering to do talks, just a topic, very one or two sentences. What did you do for the first time? Was it just this whiteboard discussing what you were doing for the day? Okay, I'll come back to those. Okay, so the first one, yes, let's put a bit of a topic next to the name. That's very sensible. And then we'll do the names and then I'll fill you in on how we got to where we are now. Yeah. So, Sue. Basically, it's going to cover my experience and some of these others on the board. But it's going to be an experience on some stuff. This is Trudel. Community leaders as umbrellas. We're at Victoria. Welcome. Welcome. Welcome. Welcome. I'm sorry. The name of the lady who just introduced herself from the Pacific, from the internet. Ellen. Ellen. Yes, she called us. What a useful insight from the Pacific community. Welcome. Welcome in. Very good. Yep. Client and diversity. Yep. I'd like to speak about changing and funding paradigms. Changing and funding paradigms? No, changing the way... Changing and funding paradigms. Yeah, how it's changing. Interesting. I can do a few minutes on metrics. Yeah. I believe that's 87% in favor. Your talk is going to be about how you validated that topic. It's very quick measurement. Josh on succession. Hi. As soon as it's going to talk some personal experience on the stuff that we've got on the board, Trig is going to talk about community leaders as umbrellas. Victoria is going to talk a little bit about welcoming and helps invite Ellen to have some contributions to that. Very nice. Clinton a bit on diversity and Daryl on funding paradigms. Cassie on metrics and Josh on succession. I think those topics actually do match quite nicely against a lot of our texting question marks. Anyone else? If there's time I'm willing to give a bit of a war story on problem behavior. It was Andrew. Adam. Adam, sorry. Adam. War stories on behavior. There was a resolution here. I think you'll find there's a lot of this. For example, the war stories probably have a good insight into the context of succession in terms of governance. Just for progression, these are lightning talks not discussions. There's a quick lightning talk which will hopefully inform discussions. Yeah. Okay, now. I think this should probably be limited to some amount of time. Of time. Yeah. Absolutely. We went to a specific number but it feels like they could go. Yeah. Which actually goes right into the world. I want someone to do for me right now. So look at the schedule and say, when is our break? That's the top time. Sorry? From 12.20. Which is? 35 minutes. 35 minutes. So someone now do the maths. The number of nans on the board divided by the number of minutes. And then we'll break for lunch. That's my question. Just the last five. Yeah. Four minutes each. Perfect. Perfect. Now, I don't know if our AV people can operate the thing is. Because who knows LightningTimer.net? We could start a lightning time or do we just Yeah? Like in this week? Okay. So, slightly less than five minutes and I think keeping it lots less than five minutes. I'm thinking three to four in that current range in maths. Take Mark's point that lightning is extremely slightly towards a very challenging but this is about sharing what we know and obviously serially being rock star predicted. So, please I'll give you a little moment to set. The only thing I'm wondering is do we just go in order of as they were called out or is there a kind of natural I'll start. I'm from Brisbane. I recently sort of had a little bit of a confluence of It probably was I think that one's working now. Bit closer. So, I recently sort of had a confluence of events which has sort of shifted my perspective a little bit on things. A very long time ago like grade six it became fairly clear to me that there were certain topics that I was thinking about at primary school that other people weren't thinking about and these were topics on sexism, on diversity, on things that should matter and things that shouldn't matter. So, a lot of these things got wrapped up fairly easily in most of the community groups that I was running. If it's a technology focus group then the only thing that matters is how you fit into that group and what you provide to that group. A lot of these things are starting to get codified now in terms of code of conduct and things like that. And like until fairly recently these things were all to me seen as important and the right things to do. Recently we had the Australian disability advocate Stella Young die. I've been fortunate enough to see her speak at a number of conferences. So she really sort of opened my eyes in terms of ability and disability. In Queensland we had the parents I'm going to get some of the details wrong here. We had the parents of their child write a retraction to the birth notice in the newspaper. Their child was born a male and has since come out as a female and the parents wrote a retraction. This thing went viral. The newspaper then went on and did like a whole two page spread on the story. And the other thing that we had happen is a member of my community that actually reached out to me for support on some of these diversity issues. So a lot of this stuff that for a long time I sort of felt as the appropriate way to do things, the right way to do things all of a sudden switched to being the important way of doing things. So I just wanted to sort of get a vague idea of people that have actually been affected by these things and seen how it helps in your communities. So, yeah, that's really just what I wanted to touch on. This stuff, it's not just the right thing to do. It's like an important thing to do because people's lives really are affected by a lot of this stuff. And it is really about protecting and growing your community, I think. So I just wanted to put that out there. Hi, I'm Cels and my open source project is a little different to most people's because I actually run an open source workshop. It's officially determined as a fab lab. So we've been running this for about two years now. And we've actually got to the point where we were up to six staff. We're now down to four. So we've grown quite big. And one of the things that we decided when we were going to employ people is that we were going to make a decision to employ and involve people who were generally viewed as unemployable by most employers. So we've had some interesting challenges with a number of those people, one of which who I mentioned, we discovered was very much like a cat. Yeah, cats I think generally that it's okay to jump on the table as long as you're not looking at them. And we found he was similar. He would behave fine in front of us, but not around us. So we've had to deal with a number of issues of people who have mental health problems and so forth. And so we've learned a lot about documenting. I mean, we also have a lot of people who don't know us come in and use the workshop and go away again. So we have to have clear inductions and making sure of that. So we've found a lot of when it comes to documentation in particular what's worked very well for us is basically a how do I form of documentation. So it's essentially an FAQ. And then we've actually ended up drawing a lot of our documentation in very big letters with very big diagrams because a lot of people who came in just couldn't cope with pages and pages and pages and screens and screens of stuff. So it's perhaps a different community to that which most of the people here deal with because a lot of you mostly deal with people who are generally on the whole highly intelligent and highly capable because they wouldn't have got into this community otherwise. So I want to suggest to you that you do need to start thinking about getting people into community that are very, very intelligent but have been excluded generally partly because they've done very badly in the school system. And the school system has excluded a lot of people. So we've actually found with a number of people that are coming in that they don't or didn't think that they were intelligent in discovering that they've actually got a lot more skill and a lot more ability than they thought they had. So there is this whole group of people out there who are generally viewed as not usable members of society or useful members of society who are and who need people to have that time and patience to help them become useful members of society. So generally basically I'm trying to say that I encourage people to deal with a lot of these awkward problem people and to learn how to deal with them. Certainly with that experience it's been if somebody is behaving in a manner that isn't good take them in a room, talk to them tell them what, yeah send things, tell them what it isn't make sure it's written down, make sure they understand if they do it again bring them in say do you remember when we talked about be patient but you've also got to understand that there are some times when you've just simply got to say stop, this person can't be here anymore and that's when they start calling one of your customers a word that started with F and ended with T and made them very unhappy. So if you've got any questions do feel free to come and ask me about them. Thanks Suze. Can I get a volunteer to perhaps get this info on our wiki just the name and the topic or of course she is. Tridge and Victoria do you want to be ready? Thanks. Hi everyone so the idea of project leaders as umbrellas actually came about originally when the Linux care oslabs joined IBM and we had Hupe Lemmings as our the leader within the manager within our group and we realised that part of his job was to act as an umbrella for the hierarchy of IBM to keep all of that stuff of the geeks in the team who just wanted to write code and submit patches etc and since then I've found that idea of project leaders as umbrellas to be actually quite useful when I'm thinking about what I need to do within a community that I'm part of particularly technical communities and the applicability of this idea does depend upon the community so there's some communities where discussing all of this stuff up front on the front page in the mail etc is great because the people you are engaging within some communities are very much always thinking about the social issues but there's other many of us are part of highly technical communities where code is king where the geeks want to get involved in writing patches and for some people getting involved in that project if they're lurking in a project and they're just cruising around the mailing list and thinking of getting involved if there's too much discussion of these types of what I think are very important issues then they may decide that they'll look elsewhere and get involved different project because they don't want to have to think about all these things they just want to write code so anyway just that concept I find useful to keep in the back of my mind that one of the roles of a project leader is to know when to keep things off to act as an umbrella and keep things off the people so that they can enjoy the rain free environment of a project and just worry about the coding and the fun parts and to know when you need to raise things in the community and in a lot of technical communities bearing the brunt of that rain of all the stuff can be the role of the project leader so it's just a useful paradigm useful way of thinking about it that I've found useful in many projects and I thought I might share it for other people to think about and Victoria is going to talk about welcoming do I need to use this if you can hear me well enough so I have to use this yes