 Dear students, I welcome you in the course of leadership, emotional intelligence, and the CN making. This is module number 60, and we are going to talk about that we have to be whole, act with integrity. What do you expect of them, who are your actually stakeholders? So when we talk about expectations, remember that sometimes our expectations are in clash with our stakeholders. So in that particular clash, when we talk about the expectations, we have to see that what you think your stakeholders expect of you, and you have to see that what do they expect from you. So it's a two way actually thing that what do you need from your stakeholders to do for you, and what do you need to do to meet the satisfaction of your stakeholders. That is the reason that in our previous exercise, we talked about that what are the expectations of the stakeholders and how we are going to meet those. But in this particular exercise, we're going to talk about that what are the expectations of the stakeholders that either you are meeting them or not. So for that particular case, we have to do the exercise number eight. So in the exchange of expectations, remember that in this particular exercise, we have to see that how the work, home and community are going to have a relationship with yourself. So that is the reason that we have to see that number one. If we put the scale, the one would mean that you believe this stakeholder never meets expectations. Five would mean that you believe this stakeholder is meeting expectations some of the time and the 10 would mean that indicates that you believe this stakeholder is meeting expectations fully all of the time. So supposedly at work, suppose I write like different names, the same names which I have put in the last exercise, there are ABCD and at home, I may have W, X, Y and Z and at community, I may have L, M and O. So these were the people I have discussed with you in the previous exercise number seven. So when we talk about exercise number eight, I have to see that this stakeholder is either meeting your expectations or not. So supposedly I say one over here, five over here, ten over here and I say seven is the level of expectation I have with the work people. So at home, I may say that they are seven, they are eight, they are nine and they are ten and suppose in community, I have five, six and seven and eight numbers. So these numbers are just random figures I have put for you to understand how to fill this particular grid. But in actual exercise, you have to be very much vigilant, you have to be very much careful that who are the people you are listing and what is actually the level of expectations either you are having with them or they are having with you based upon the exercise which we are attempting. Once this exercise is filled, now you have to move to certain important questions which you need to address. The first question is what are the main things you really want and need from your key stakeholders. Now you should also know what your needs and desires are. The second thing you need to know that how compatible are your expectations for them with what they expect of you. You also have to see that the expectations you have for them are compatible with where we are getting them. And the third thing you need to focus upon that how do your expectations for them fit with what is really important to you. So you are able to fulfill the expectations with them. So that is important for you because unless and until we do not set the expectations, unless and until we do not set the priorities in the hierarchy, it would be difficult for us to interact with our stakeholders in true meaning. Dear students, if I conclude the whole discussion, we are talking about expectations and sometimes those expectations are costing us a lot. At the same time, there might be a fruitful relationship, there might be a time when we meet the expectations and we will be able to resolve and resolve a relationship, a feeling, a feeling better and better. That is the reason that we are sensitive. When should we take care of our stakeholders' expectations and when should we take care of our stakeholders' expectations. So remember one thing, this is all about expectations and we have to be careful about these. Thank you.