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Published on Oct 30, 2013
Allora Consulting provides technical support for small and midsize businesses in Raleigh Durham area. In this video we will discuss our way of providing Managed IT services as governed by our Contract system based on four principles:
1. A proactive approach always beats reactive because it is cheaper, easier and significantly less stressful. Schedule for inspection and maintenance is essential.
2. Allora is legally obliged to start resolving a reported issue within one business day
3. We reward clients with 25% discount on hourly rate for all pre-scheduled services
4. Allora's customers can always review provided services prior to getting an invoice. Unlike most competitors we don't impose a minimum monthly fee based on the amount of computers in exchange for a vague promise to be there for you or monitor something. We provide actual service and only bill for tangible work.
Please, feel free to contact us to schedule a one-hour free consultation to see how Allora Consulting can service your organization.