3 Common UX Mistakes Made by Financial Institutions




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Published on Oct 15, 2013

This video explores 3 common UX problems and their fixes. When finished, visit; http://ow.ly/wVPbH to enjoy our Feb. White paper by April!

April McGee, VP - UX Strategy, focuses her engaging narration on financial applications, but the mistakes she addresses are found in a variety of domains, including health care, retail, and the government.

April's paper is solutions focused and addresses:
--The 7 common mistakes financial institutions make when it comes to user experience design.
--The importance of digital strategy.
--Integrating user experience across all customer channels to improve efficiency and satisfaction.
--5 priorities for financial institutions to consider if they seek to develop a successful user experience.
--The visuals from the UX Mistakes video have been captured in a small poster. Formatted for printing, this engaging visual will help you share the concepts with your colleagues.

Get the free white paper; http://www.humanfactors.com/project/i...

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