 Hi guys, my name is Raz with Autodesk and in this video today we'll be explaining about out of stock listings. To get started I'll go to the dashboard area and click on the out of stock listings. Next, the system will take me to my active listings page but will filter it to show me only my out of stock items. If I'll scroll to the right, I can see that my listing is indeed out of stock on my Autodesk account and here I have the show reason button. Clicking on this yellow button right here will show you the reason Autodesk has made this item out of stock on your store. Let's look at the out of stock reason for this item. Scraped product shipping days is 7 and your maximum shipping days on monitor page is 5. This means that the shipping days for this item from Autodesk's last scan appear as 7 days and our maximum allowed shipping time on the monitor page is 5. In this case Autodesk will use the maximum shipping days protection system, meaning if an item has longer shipping days than our allowed maximum Autodesk will set the listing as out of stock on your eBay store until shipping days go back down to your allowed maximum or beneath it. It's important to understand that there can be different reasons why Autodesk has made a listing as out of stock on your eBay store. Let's have a look at a few more reasons you might encounter. Here we can see this item has been set as out of stock for the simple reason that it is out of stock on the supplier side. We can see an example of another one of Autodesk's various protection settings. For example this item has been made unavailable on your eBay store with the reason being minimum stock quantity is 3 and scraped product quantity available is 1. In this case Autodesk did find this item to be in stock on the supplier side but available quantity is 1 and our minimum allowed quantity in stock is 3. Meaning if an item has less than 3 units Autodesk will put this listing as out of stock on your eBay store until the item has 3 or more available units and so will reach at least our minimum allowed quantity in stock. And lastly here we can see an item that has been made out of stock on your eBay store because it is an add-on item on Amazon. You can of course allow add-on items to be monitored on your store if you'd like to and there is a specific setting for that on the Amazon settings on the monitors page. If you're not sure what add-on items are and you're not currently using them it is recommended not to enable this feature. As you can see different items will have different reasons for being set as out of stock. If you're not sure why your listing is out of stock simply click on the yellow show reason button right next to it and if you still have any additional questions you can always contact us directly at the customer support chat on the bottom right side of the screen. Lastly please remember that while Autodesk does scan your items every 30 minutes to an hour it is always possible that you're looking between scans and whenever you see any stock discrepancy it is advised to check back in one to two hours to see further scans will resolve. I hope you have enjoyed this quick tutorial about out of stock listings on your Autodesk account. Thank you so much for watching and have a wonderful day.