The solution to Samsung note 8 problem: Get a battery case!
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Quick summary on what happened:
-sprint sold me a note 8 for full price.
-did not buy insurance (didnt buy insurance since the s5 came out, i would purchase insurance if i was a clumsy fool. Never cracked or dropped my phone in water since i owned a cell phone)
-3 weeks later phone completely drains *slept with a few percent left in battery.
-plugged charger to phone.
-phone wont charge
-called samsung , transferred to tech support, trouble shoot, then repair ticket started (3-4 week wait according to rep)
-needing a phone was an issue so i called sprint to see if they could help me with my problem. Tech support, troubleshoot, cant help me because i didnt buy insurance, said i still would have to pay $75 for a replacement even with insurance(even if they sold me a lemon phone that was less than a month old) told me to go to a sprint store to see if they could help.
-went to sprint store , waited 45 min , repair tech troubleshoot phone ,phone still not responding.
-tech checks my account status to see what they could do, said i didnt have insurance so they couldnt do an exchange. Mentioned again i would have to pay $75 even if i had insurance and i still would have to wait for a replacement to come in which is most likely a refurbished device.
- screw it so i sent it to samsung.
- 3 weeks later got a refurbished phone with light scratches.
-phone battery drains faster than usual, apps freezing and crashing.
-outcome of the situation... i paid full price for a used phone.
@ 2:32 you can see the flash/line i was referring to.
I finally got the phone back. looks like I got back a refurbished phone. link below is to my other video / unboxing of the note 8.
Completely drained my Samsung Galaxy Note 8 Battery. Woke up in the morning and tried to charge it. Phone would not communicate with the charger. This is how sprint treated me after selling me a lemon defective phone.