 Hi it's great to be here. So I think institutions have had so much on their plate and now with COVID it's like orders of magnitude and as I look at the biggest challenges it may just be that it's around managing through uncertainty because I know many colleges and universities are just trying to meet the expectation of all their stakeholders whether it's faculty and administration or students or alumni and I think right now it's hard because with the financial stress we've got to figure out how to do more with less and new things too. Anything as technology leaders we have a responsibility number one to make sure every investment that higher education has already made gets more value they create more from that and make sure that it's effective. Second I think there's a huge opportunity for us to make data real to look at the data insights around student success and really expand that to student well-being and as we build new capabilities as technologists we need to make sure that they're open and interoperable. We need to make sure that all students have access. We increase the opportunity to be more inclusive and for more students to be able to afford an education and I think that's why things like open standards are so important right now and just for all of us to be more agile. So my hope is that with edgy cars we build this community and that we share the best practices to meet the challenges of 2020 and beyond and I hope we can do that together. Well actually probably the most important thing that we did during this time was to call every customer and listen to understand what they needed and sometimes it was a matter of securing laptops or even getting VPN access but then it turned out it was the financial stress so we've worked with customers on affordability. We've spent time advising on the CARES Act and for many institutions some of those dollars to the institution or students were invaluable and just helped take off some of that stress. As students went online it was more and more important for us to work on the technologies around online learning and make sure that we helped with those powerful integrations with their LMS for which we support all of those. Advising on the CARES Act was really important and we saw institutions like Bryant University who's already moved to the cloud that use that time with their IT resources to do some innovative things like building an attestation app and also building a CARES Act so they could bundle financial aid for many of their students so that time was just invaluable and then finally we were most proud of having Ellucian live online as well and sharing best practices across the community. We had nearly 20,000 registrants and we're continuing to build that community to talk about how we can all support each other during this very difficult time and more to come.