 Thank you very much, and thanks for the opportunity to be here. I will just give a little bit of background about who I am. My name is Jeremy Britton and I manage the student desk in UCD. So we deal with students in relation to primarily the administrative side of their life cycle through UCD. So queries about exams, registration fees, etc. The student desk itself is kind of swimming in data about students and their interactions with us. We have a system which Marie from the library spoke about earlier called Unishare in which we log all of our interactions with students. So we have a breakdown of who's been to see us when, what their query was, obviously what program they're associated with, etc. And I've been over the last few years using that information to kind of improve and enhance the services that the student desk provides. So when Lee decided to leave, he thought that Ian might be a natural fit in the remit of the student desk given the experience with the data that we've been using so far. And when Lee said that kind of everyone here is standing on the shoulders of giants, I feel that that's true in a sense in that Lee may not be a giant in any sense. But he certainly did a huge amount of work on Ian and now it's with me. Ian is the Integrated Assistance Nexus. It is a platform through which you can basically find students who are at risk. And then what you do with that information is actually one of the questions that I'm asking myself at this point or that we're asking ourselves. There's a very kind of movie tagline type thing there which you have to read in that voice of the guy, if you could change one thing at just the right moment. It's very dramatic, but it is that feeling. I think an awful lot, and I'm getting the impression today that an awful lot of what we're talking about here in many senses deals with people's attitudes, people's feelings towards things, specifically around, you know, we're all pretty comfortable with the idea that data is a good thing and that we can use it to improve and enhance etc. But then someone like Philip comes up and talks about the fact that he's tracking people on their Wi-Fi and wireless and where they are. And some people kind of go... But some people would do the same when they find out that we're tracking students and what we're doing about that. So an awful lot of it is feelings and kind of getting over that and that's again one of the challenges that I'll talk about. But I may as well move on to that now. So the opportunities is like, I think Ian looks at about 15,000 pieces of information, pieces of data for a student and then breaks it down into these five flags and using that you can then determine how to proactively assist the student. So the volume of data that we have as an institution is enormous. Everyone's kind of spoken about disparate systems and how do you get those systems to match up and talk to each other and obviously that's a problem that we have as well. But the sheer volume of data is a huge opportunity. Obviously the potential for proactive support I've spoken about and I think one of the opportunities as well is the possibility of student engagement. We don't have a student dashboard as it were so we don't really tell students that we're gathering this information. They are told that their information will be used for pastoral care etc. But there's nothing really in terms of a student facing dashboard and I think that's an opportunity. Challenges is the same as everyone else. I mean specifically for us, we don't really have that much of a buy-in from staff that's being used by people who think the same way as everyone in this room thinks proactively but there's no driving force behind it at the moment. But events like this and a change in the mindset and drives that like this forum will definitely assist in that. Student buy-in as well so showing it to the students and getting them involved from the outset. I think we had spoken today about this and we had spoken about it before and if we were starting from scratch again I think we would involve students from the outset because it's one of those things that we're not ashamed of the fact that we're doing it or trying to hide it at all but now that it's kind of done and we have this platform in place it's kind of like we have this thing that they don't know about that we can be using to help them so there's a perception there and then the support thing versus the big brother so all this information that we're gathering how we're using and what we're doing about that and how it can seem, it can give that feeling. So I mean next steps is after this the last one is obviously the most important this is a great opportunity. I've already had conversations with people at the table and a lot of the people from my table are UCD people who I'd never spoken to before and that in and of itself has been extremely positive but just listening to the fact that we're all kind of at the precipice or some of us are more engaged than others but the way that everyone is kind of on the same journey here is fascinating and it's really interesting and it is a huge opportunity in that so just to be able to meet and talk with different colleagues around here is great and then obviously as I said, implement so I know some people here have student facing dashboards I'll definitely be talking to you but it's massively the potential of a group like this the potential of getting involved kind of at the ground level and kind of in a surge that's happening is really good so again thank you for the opportunity for being here and yeah that's it.