 Alright, we are going to go ahead and get started i'm going to just mute everyone and then mary if you can help me out there, I know it's you got it okay cool awesome well hello everyone happy Thursday, my name is Cameron moss and i'm super excited to take you through a little. Little session here on follow up today, let me unmute myself, there we go alright, can you guys hear me okay, by the way. Okay perfect, thank you, thank you, thank you okay cool wow there's like a lot going on people entering the room i'm like what's happening okay alright focus Cameron focus alright, so let me pull up my little screen here, give me just a second. I felt like this would help me today okay here we go. Alright, so the fortune is in the follow up, have you guys ever heard this, this was like such an old saying right. But it's so super important, because in this business, we tend to we talk a lot about attraction right you guys hear us talk about attraction. We do stuff on social media and we share our story and and we do all these things to attract people to us, so that we can tell them about. This magic right here right, but I feel like a lot of times what happens is is we do all that, but then when we attract them, then we kind of just leave on there right we forget and we go on and we continue to try to attract and attract and track. And the truth is the the attraction that that's actually the part that takes a lot of energy right because we have to really think about how we're going to do this and how we're going to. And then once they walk in and they come into to our room or in our house or in our living room like I think of them being in our space right like once they once they come to us. Whether they're just watching whether they're following along whether they're supporting your journey, whether they tried ketones they did a trial pack they joined as a customer they joined your business. Right, once they're in your space, we want to make sure that we are doing our absolute best to give them value to stay connected with them. And to to essentially move them through the process, because that's what this is right, how many of us started with a trial pack how many people started with a trial pack. And now you're on here as a promoter right you went through a process, and if the person that sold you that trial pack just would have sold you that trial pack and then never never come back and checked in or told you or invited you to a call or sent you a video. You probably wouldn't be here today right so I want you to remember that is it's so super important. To do this, and today we're going to talk about a lot of different types of follow up and a lot of different ways that you can follow up. You know, one thing about me in this business, and I was thinking about this, as I was just throwing this little visual together is. I never want to feel I don't want to annoy anyone right I don't want to be that spammy spammy where they're like oh leave me alone. No one does right people tell me all the time when they're looking at joining this business they're like well i'm just not a salesman i'm like neither am I. Right but there's a very natural genuine way that you can do this, and so I hope today you'll take a couple things. From this and be encouraged to just really use the follow up and the whole exposure process. To your benefit in your business, so we just talked a little bit about why follow up. Obviously, because that's what we're supposed to do we're not supposed to just attract but we're supposed to. To stay in and help them get the most out of this experience and you know people we've all heard people work with people that they know like and trust. So that to me, you know when I think about follow up and all the different ways of following up i'm like. Ultimately, I want people to feel connected to me, I want them to feel comfortable with me, I want them to keep in touch with me. let's let's actually start there when we look at follow up if you want to know one of the biggest and best tips. To follow up it's telling people to keep you posted people feel like they're bothering people so oftentimes they will not reach out to you. And you don't have the follow up doesn't all have to lie in your hands right you don't even have to carry all the way of that if you want to make it a lot easier on yourself. reassure your people, and this is more for people who are already drinking ketones right again we're going to talk about people in all different. Different phases, but for people who are already drinking ketones hey listen I love to hear from you let me when you find the flavor that you love you let me know when you find a new mix up that you like. You let me know and that way that kind of takes care of itself because you're constantly in that communication remember follow up isn't just about hey. You know, did you want to buy ketones i'm still here follow up is about checking in and supporting through the whole journey, so when we talk about. Who to follow up with right um again like I just said it's not just about the people that we have I call it like on the fence right, so we we let's start with people that you. Your dream team, I have a little list here i'll just use these so that I stay on track, but like your dream team right so to me my dream team is people that I see and i'm like oh my goodness I want them in my business like they look like they would be so good at this right now. Sometimes i'll reach out and make that connection right away that initial connection, but a lot of times i'm just working on that my first step there is exposure. it's putting myself in front of them, so that they see me and to me that's a form that's a form of follow up before it's even initially started, if that makes sense. Like when I think about follow up and this all came together, as I was putting this together i'm like it's really about exposure right it's really about exposure more than follow up because. That is the follow up follow up takes care of itself, it makes it so that we don't have to go to them and you know be that person that's just like. hey hey hey hey hey hey hey hey once they know what you're doing and they've expressed interest they just need to see you right does that make sense. Okay cool because i'm like as i'm saying that i'm like does that make sense. But it is like when they see you that in itself is a follow up right that is a reminder so stay in front of the people that you want to attract. But your hot prospects, right? These are people that said like, hey, I really want to do this. I really want to get started. Like, you know, it's just a matter of time. They're either working out some details or, you know, they're waiting on some finances or they're just needing to learn a little bit more, right? We know that the average person takes somewhere, usually now they say between three and four to like eight exposures before they actually buy. Unless it's something that just could be like, they don't have to think much of it, right? And I know for some people they're like, oh yeah, a hundred bucks, that's nothing. I'll buy your challenge kit. For others, it's like, oh my gosh, I have to save up for this. But if they're in that phase of like, you know that they're going to be joining you, to me that's considered a hot prospect. We have warm prospects that have like expressed interest and they've kind of asked and then they kind of maybe went ghost and like you haven't heard from them. We have, you know, they've expressed interest. That kind of falls in the same category. You have people who've already purchased, whether it's with a trial pack or as a customer, they've officially joined you, they're sharing the key tones or they're just watching. These are all different types of people that we have in our funnel, right? And so I read something that was really cool and I think I noted it here somewhere, but it said the more people that you have in your funnel, if you think about your funnel could be like your basket. I like to kind of look at it as a basket with a little hole in the bottom where they go into the next phase. But if you have a lot of people in that funnel, then you can just systemize your process, your exposure and your follow-up process of what that looks like. And you have plenty of people there that you're keeping circulated. You don't wanna have the same three people that every other day you're going to and you're like, hey, are you ready to try key tones yet? No way, you don't wanna do that. You wanna have a lot of people. And then listen, if it's not time for them yet, that's cool. You can still keep them in there and we're gonna talk about ways that you can keep them engaged and keep them with you and keep them following along so that when they are ready, they're right there. You're right there. You're in touch, right? So how to follow up? So these are just some of the different ways that, and again, this is my opinion. I threw this together. This is not a verified official, like don't take this anywhere and go, is this all really right? I'm following. This is from Cameron's brain. Okay, what I've done over the years and the way that I do it and the way that I see that it works and then I've never felt like somebody was like, oh my gosh, if this girl does not leave me alone. So these are the ways that I do it and these are the ways that it has been done to me, by the way, even with like different mentors that I've worked with, different things that I've bought, like different people that I've bought from, think about it. Think about people. We always wanna put ourselves on the other side of this. So if we're looking at how can I, if I know I need to do better about following up with any of those types of people that we just talked about, how would I wanna be followed up with, right? I always appreciate a good followup. I really, truly do. Like I'll see something that I wanna buy. And a lot of the times it is that three or four exposures before I finally buy it mostly just cause I'm busy. I'm not like out researching the product. I just got pulled away when I was looking at it right then, right? That's most people. We get in our head and we think like, oh my gosh, I'm annoying them and this and that. No, people are just busy. Like they're just busy. So be friends with them, okay? So I have a girl, I'll give you this as an example. She, she, she's a friend of my brothers and she like made a comment to my brother and I was like, oh, what does your sister do? And she kind of started like asking my brother questions. And she's like, I would be really good at that business. And so my brother was telling me this and I'm like, oh, where's this girl at? We are fixing to come friends right now. So I go send her a friend request, right? I started engaging with her. I don't go to her and say, hey, my brother said that you asked what I do and that you think you would be really great at this. No, I'm just gonna go be friend her, right? Because she already has interest. I don't, we don't have to force, we don't have to force it. That's the beautiful thing about it. And I think this will take pressure off of you if you, if you kind of take yourself off the hook and go, I don't actually have to know exactly what to say. That's when it gets weird is when we try to like overthink our words. Listen, if you've been trying to figure out how to go follow up with somebody, like can you think of somebody in your head you're like, I have literally been wanting to go just follow up with them and reopen the conversation. And I just don't know what to say. I just don't know what to say. Just go start showing up again. Go find them on social media if they're onto obviously not everybody's on social media, but if they are just put yourself in front of them again, be friend them, support them, comment on their stuff, engage with them, just bring it back together. Another thing is inviting. So we're all entrepreneurs here. We may not have started this thinking we were going to be an entrepreneur or maybe we were already an entrepreneur before we started. But when you put your creative spin on this business that's when the magic's gonna happen. When you take ownership of this and you really truly say, okay, this is my business, this is my product. If I think about this product and I think, okay, I just formulated this and I just put every last dollar cent blood, sweat and tears into making this and now I'm gonna get it out into the world. How am I gonna do that? How am I gonna do that? Some of you got so hung up with all the ways that you see us doing it and we've been doing it for years and years and years, or may have an opposite way that we do it. No, that's not what it's about. It's about Miguel, how are you gonna do it in your way, which is I assure you is it probably gonna be different than my way. And that's okay. There's not a right or wrong way. So when I say invite, listen, you could literally put together like a five day hydration challenge, okay? Where you're like, you're like, you know what? Like the most of the world's dehydrated, right? So I'm gonna put together a five day hydration challenge and I'm gonna run it for free. People love accountability. I'm gonna grab a couple of people to do it with me and I'm just giving you an example guys. This is just a completely, you know, but I've been invited to do a hydration challenge before and it's cool. Like you focus on drinking a lot of water, use the cool little rubber bands to make sure you drink enough of it. And it was just the hydration challenge but it brought people together and it gave someone a reason to reach out and invite. So like any kind of challenge, obviously we do really amazing challenges as teams too. A lot of people did like a Better Me in 23 challenge where they took some people through the process, the IFAST, like there's product challenges that we do. And then you can just do a completely free no strings attached challenge where you're like, look, let's all focus on hydration. For the next five days, let's hold each other accountable, let's encourage people, let's drink our water. Or maybe you do a mindset thing or maybe you do a book club. I don't know what is a way that you could put something together to kind of bring people into that. If that's something that you would enjoy doing. I'm giving that as an idea because maybe you're like, oh my gosh, I love doing stuff like that. Yeah, it's like I love bringing people together and I love creating an environment for support for people. Like I love to do that. That's gonna just help strengthen that no like and trust factor, which will help this continue on for years and years and years and help take people through the journey with you. You also have an offer. So I love making up offers, meaning I will literally message someone, something like, hey, Sheila, listen, I know that we were talking about you trying ketones. I'm actually doing a special this week for anybody that purchases before Wednesday night. I'm gonna send you two packs of my favorite flavor. If you're ready to give it a go, it's a great time to stay and let me know. And you can send that as a voice memo, right? That's just another way to be creative in your business. People will do a lot for two free packs of ketones, yeah. They'll be like, oh, you know what? Yes, I'm in, right? So just come up with offers that you can give people. You can always make something like that up. You can also do like, I'll do trial pack specials. I may not even really have a trial pack special going on. I may have my normal rate that I charge for trial packs, but I may reach out to somebody and say, hey, listen, I know you've been wanting to try ketones. I really, really want to help you get started. I know how much you just want to feel better. I'm running a special this week on my trial packs. Is it a good time for you? Like let's talk about this. That literally, you can just say that to that one person or the five people that you have on the fence, but you don't have to like make a flyer and make an email and like make this big ordeal announcement. You're just using that as maybe just that little extra that they needed to help them take that next step. Giving people value. So, oh my goodness. We have so many, Prove It just leads with education and value. So what is something that you learned that you could post or share somewhere maybe that would give someone value that you could tag them in or maybe it's something that's even just a quote that you see or like a meme or something that you can tag that person in. It just lets them know that you're thinking about them, right? That in itself is an amazing follow-up. That's a form of follow-up right there, okay? Freebie Friday. Oh my gosh. Talk about auto follow-up. Like I said, have it telling somebody like, hey, you can keep me posted. I love to hear from you. Send me a picture when you mix your ketones up every day for accountability. Like, holy moly that you want people to do that kind of stuff. Even if you don't answer every time you're like, oh my God, I don't want my phone blowing up like that. But if that's what they need for accountability, let them do it, right? So Freebie Friday. Freebie Friday is something that prove it does every single Friday. You want people in your Freebie Friday list, right? Your Freebie Friday funnel because guess what? Every Friday you're following up with them automatically. Like you're sending them. They said they wanna be. If anyone has ever said Freebie Friday to you, some of y'all are new and you may not know what Freebie Friday is, but every Friday you can enter to win a free box of ketones by watching a three-minute video and filling in a blank of a question. And they draw 10 winners and it happens every, every, every week. So you can enter that and anybody in the world can enter that, okay? So when someone becomes a Freebie Friday and does that, they are now part, you can say, hey, by the way, do you wanna be a part of my Freebie Friday VIP club? That's where I send you the, I go ahead and send you the link to enter every week. Of course they wanna do that. It's free and it takes like three minutes. Well, guess what? Now you're staying there in front of them. Now you're staying with them. A VIP, you can say Freebie Friday VIP, but I also have just VIP. So my VIPs are the people that get notified of any sales, flavor releases, anything exciting that happens. So I offer that to everyone. I will put that on my story. I'll say, hey, by the way, if you're following me and you love watching my ketone journey, do you wanna be part of my VIP? Just reply VIP and I'll put you on the list. And that list may be on your notes in your phone. It may be in a spreadsheet. Whatever your system is for that, keep those people there because again, that's a constant follow-up. I also like doing a, this is a, gosh, it's been the best follow-up. Now that I've, I don't know why I waited so many years to do this. I think because I just have like PTSD from group chats and I wasn't sure how it would go, but I have a group chat that I tell all my customers when they get started. Hey, do you want to, do you wanna be in my support chat? It's where you can ask questions. Like I check in with you and it's people that are doing the challenge, people that have purchased ketones. They have to have purchased ketones from me, but I have a support chat and people encourage one another. I check in there. If it gets quiet, like every couple of days I'll pop in or I'll say, hey, what flavor is everyone drinking today? And it's been so helpful because you don't, that makes it so you don't necessarily, not that you don't wanna still have personal engagement with them, but it makes it so that they see you and so many people have bought stuff and like just not been able to ever reach the person again. So I think there's like a peace of mind to them knowing that you're there if they do have a question. So that can also serve as a form of follow-up. And then again, we talked about the show and a thing like just staying out there, continuing to share your journey, posting your morning mix-ups that in itself is an indirect follow-up as well. So these are just some little, I just kind of pulled from my board some different language that I use and you can screenshot this or whatever or I can send it to Dustin to pulse out. It's nothing spectacular, I promise. It's literally just to show you the simplicity. So like if someone, you know, a check-in, hey, Sheila, just wanna check in, how's it going with your ketones? What are you loving? What's your favorite flavor? What's your favorite benefit so far? What are you noticing? Like just a little quick, simple, something like that. This is the Happy New Year. I'm hosting a free challenge. Well, you may not, I don't know if we're still saying Happy New Year, it's the 19th, but this is what I was saying like that first week after New Year. Hey, I'm hosting a free challenge. It's a free whatever kind of challenge or hey, me and some friends are gonna be doing an intermittent fasting challenge. I thought of you and wanted to see if you'd like me to send you the info. That's it, that's not offensive at all, right? Do we agree? If somebody sent you that, you would not be offended. You'd be like, oh, cool, they thought of me. So that's a really great way to reach out to somebody who maybe hasn't bought ketones but they've expressed interest, popping in to make sure everything. So some people, once they start, like do you guys ever have customers that they've been on smart ship for a while and they're happy but they never answer messages when you check in, like they just don't answer. I have people like that. So I still like to pop in and just, even if they've been on six, eight months, a year, two, three, four years, hey, making sure everything's going amazing with your ketones, what are you loving most about them? Another way, if those of you that are like the older kids here that have been doing this for a while and may have those people that don't really reply a lot, I'll just say, hey, is there a flavor that you've seen that you'd really like to try? I'd love to send you that it as a thank you. Like if you have, obviously, if you have a lot of products on hand or you can just say, hey, I have this new flavor, groovy, great. Have you tried it yet? I would love to. So that's a way, that's a form of follow-up where you could give value and honestly, people that have never answered me when I messaged them, they'll answer me and go, oh, I'd love to. So that's kind of a way to get those people and get them back in engagement there. And then, oh, and then you can always pull out the whole, hey, oh my gosh, I know it's been a while since we spoke. I was looking for something and ran across our message. I'm so sorry I dropped the ball. Listen, people dropped the ball, we're all human. Hey, I'm sorry I dropped the ball. Saw that you messaged me back, I didn't see it. That's something that, you know, when you're looking at do and follow-up, I think while we know that it's best to follow up as soon as possible kind of thing, like if you're going through that exposure process, you don't want to wait weeks between kind of checking in. You want to stay, you want to stay with them from the time they first kind of come in. But you also want to remember like I was, I was just looking over something at Frasier Brooks, he's a network marketing trainer that I'll kind of go read his blogs and little stuff like that. And I was looking at what he says about follow-up and you know, it was be conscious of the subtle clues that you're reaching out too much and you're starting to annoy the prospect. Like you want to be aware of that, right? I think that's super important to say because when you think about follow-up, ultimately you want it to be genuine and authentic, right? You just want it to be genuine and authentic. And listen, if so, we're looking for people that are looking for us. Don't exhaust yourself with just going back to the same people and following up with them and like, if you go back through and they haven't answered like the last five or six messages like, and they haven't responded, fine, like leave them there. And I know what's his name, Ray Higdon says, follow up until they die. And that's cool too, right? But maybe you can kind of put them into something where you just pop in every now and then and comment on something of theirs, right? And that way when they do go into their messenger, there's not like 74 messages of you that they never responded to. So I think find that balance, have that balance between don't ever make yourself feel, you know, desperate and don't make yourself appear desperate to where you're like, you want people to know that you have the confidence that in your heart, you want them to experience what you're experiencing because of how much it's changed your life, but you're not there to like desperately beg them to join you, okay? So just kind of use that as you go through and just, you know, think about it and go, how, you know, is this person busy? Don't let yourself play mind games either where you're like, I'm annoying them, but find that balance between are they just busy? You know, are they, they will know if you keep showing up, they will find, they will see you and they will come to you when they are ready. So if it's that person and you're like, oh, I don't know how I should do this, then like don't overthink it. Again, like I mentioned, you want that funnel to be full of people. If you're going through this whole mind game and like you're getting in your head, then you probably don't have enough people in your funnel. You might be focusing on those same people. So I wanna take a couple of minutes for any questions that anyone has. I hope that was helpful. If you have any questions, unmute. Thank you, Miguel, you're awesome. Okay, Jeff says, sometimes lots of times I've just called them or sent them a voice memo. Yeah, nothing wrong with that. Like use your way 100%. You can also, if you do, if you have a local market, a really great way to follow up is to invite to even something locally. If you host keto life parties, actually if you host a live group virtually, you can reach out and use that as a form of follow up as well. All right, Tracy. Hey, I have a question. When you say, when you wanna add somebody to a VIP list, do you ever do like a VIP group where you have like all your people that want to freebie Friday in like one Facebook chat group? Or no, that's not a good idea. Well, personally, I do not have a specific separate group for them. Now, if you run your own private Facebook group, which I do, in all honesty, I use the company's group. Like I use the big group, but I also have a small private group, kind of like a VIP group for my customers and some of my personal prospects. It's not for anybody else's customers. I wanna specify it's just for my people so I can go in and go, hey, this flavor's here. Here's the link to go buy your trial pack, right? It's a place that I can do that. Now, Tracy, I know you have a group like that too. So like in your group, you could have a like a pinned post that's like, you could have an image that says VIP. Like I have one that says freebie Friday and it says like what it is, like, hey, are you a VIP? And then every time you wanna do like a blast, you could go in there and like, you know, do it in the comments kind of thing. But my VIP list is I have a text to VIP list and I have a like a thread that I use, like a messenger thread that specifically is VIP, whatever you wanna call it. Also those groups need to be private, you think? Not public? I mean, yeah, you really, and that's kind of probably, that is actually a whole training in itself that we do have on the agenda. But so with groups, yeah, it's super important that you are controlling who's coming into your group because that's the chance for you to get into a conversation with them and find out where they stand. So I would say, yeah, with groups, definitely private because then you know who's in there. All right, anybody else have a question? Oh. Actually, I do real quick. Sorry, my camera's making me pink and I don't know why, so that's why I'm off. But anyway, it's Carrie and I just have a question. Can you give us advice? So if we are doing some follow-up and I mean, honestly, there's been times that I haven't like given too much information that I'll see a video and I pass it on to somebody. Advice as far as if they come back and go, you know what, I really don't want any more information. Thank you anyway. I do love the ketones, but I don't need anything. Do you have advice on that, on how to get past that? Like, oh my gosh, I didn't really mean to be that way. You know, it's kind of hard when you're not a salesman and you're just like, okay. Yeah, are they already drinking? Are they a customer? Yeah, they're a customer. And then just like every so, you know, you do a little sprinkle on them. And but now they're like, okay, enough. I don't want any more. I mean, just advice on how to get past that. That's good. Yeah, that's a great question. So I think that that in itself is a great reminder for all of us to kind of know who we're dealing with and how they tick. Like, are they that person that wants and needs education, education, education, or do they not really care? Like, they're like, I already love them. I don't really need to see a video necessarily. That's totally cool. Like, when we get somebody started, let's ask them those questions and that's, and then you can make notes. Like in the Prove It Pulse, there's an area that you can make notes or if you keep a spreadsheet or a notebook or whatever you use. But that's okay. That's totally fine. Be totally okay with that. Listen, that just means that they're locked in. Like they're probably a lifer. Continue to give them value, right? When the person says, I don't need any more education or whatever, cool, noted, but still give them value. Hey, listen, I'm just doing a thing. I want to thank you for being such a value customer. I want to send you one of the new flavors. I have these couple ones. Which one do you want to try? Like that's what I would do, just so you don't completely cut off that engagement. But hey, if they don't need more education or videos or whatever, okay, cool, no worries. Yeah, like Marybeth said, you can still love on them and support them in other ways. I mean, even with that, I wouldn't over exhaust myself to do it because they're telling you they're okay, but yeah. And maybe that person doesn't need education, but they want to be in on your VIP so that they don't miss anything. Because not everyone sees like the company emails and things like that. So maybe you could kind of route them in on that and that could be the follow-up in itself. Anyone else have a question? Oh, kidoki, very good. Well, I hope that was helpful. If any questions come to mind, you can reach out to me and just ask. I'm happy to help. And yes, yes, yes, thank you. And I'll send a screenshot of that last little page of those little simple messages if that would be helpful and Dustin can pulse it out with the replay. All right, listen y'all, enjoy the rest of your Thursday. Go have a couple of new conversations. I challenge you to start three to five new conversations today and make it a goal to do that every single day. Still that funnel up, right? So that you have plenty of people to go, continue to give value through and just take through that exposure process. Thank you, Kevin. Y'all are amazing. Have a great day. Bye-bye everyone.