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Published on Sep 3, 2008
Mobile Response Units are specially outfitted motor homes staffed with claims personnel to help Allstate policyholders affected by a catastrophic event file claims and answer questions. The units are equipped with satellite phones, computer jacks, data lines, FAX and copiers. Catastrophe claims personnel from across the country will be on hand to assist policyholders in processing their claims. Hours of operation for all the Mobile Response Units are Monday through Friday, 8 a.m. to 6 p.m., and Saturday and Sunday, 8 a.m. to 5 p.m.