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Published on Apr 27, 2012
Frank Benest, senior adviser to the International City/County Management Association, offers do's and don'ts for new city managers and city councilpeople in a discussion with Markkula Center Senior Fellow in Government Ethics Judy Nadler.
Benest counsels both managers and councilpeople to show respect for each other as partners in making and implementing policy. Relationships, both between manager and council, and between manager, staff, and members of the community, are key to success.