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Pella install for_ The Adams Family 2010

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Uploaded on Mar 14, 2010

Pella install @ The Adams Family
Dear John & Brad,

We want to sincerely thank you for making the project of our window replacement such and easy and positive experience.




The installation crew that you sent (Thomas, :Larry & David) were top-notch. They were extremely hard workers, knowledgeable, courteous and respectful. Prior to the installation, my mother was concerned about all the mud from the melting snow being dragged into the house. She had visions of her white carpeting being badly soiled. These 3 guys were careful to put tarps down and not drag anything into the house. They were very personable - which put my mom at ease. We were very satisfied with the timeliness and quality of the installation and impressed with the professionalism exhibited by the entire crew. They answered all of our questions without hesitation and gave us very thorough instruction on care and maintenance of each of window installed - especially the bay window with the "E coating" on the room side of the window..
The entire process was smooth, courteous & personable. Beginning with Mike, who helped us with our window selection, pricing, and ordering; to Rita who set up our installation and then finally to Thomas, Larry & David. - You should be very proud of the exemplary TEAMWORK your staff exhibited from start to finish.

We are very pleased with the new windows, and will not hesitate to recommend KC Pella to friends or family members who may be in need of your services.

Thank you, again.

Sincerely,

Diane Adams &
Tom Adams Video by Gomez

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