Rating is available when the video has been rented.
This feature is not available right now. Please try again later.
Uploaded on Nov 23, 2010
Not only can some bosses be difficult to talk to, but there are a number of institutional structures in place that make it difficult for them to hear the truth. Stanford Professor Bob Sutton bullet points many documented human behaviors that make it difficult for managers to hear the whole story. For example, research shows that people like flattery - even if its false - and people tend not to like those who deliver bad news.