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How to Provide Extraordinary Customer Service: The Fred Factor

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Published on Feb 8, 2008

https://marksanborn.com/presentations...

Do you provide exceptional customer service? Is the customer service in your company extraordinary? Fred Shea, a Denver postman, was the inspiration for Mark Sanborn's international best seller, The Fred Factor. Hear Mark tell the story of Fred and how his extraordinary performance of an ordinary job has impacted millions. Based on the bestselling book The Fred Factor: How Passion in Your Work and Life Can Turn the Ordinary into the Extraordinary.

Looking for Mark's best-selling book, "The Fred Factor"?
Visit https://marksanborn.com/product-categ...

Looking for Mark's highly-requested keynote performance by the same name?
Visit https://marksanborn.com/presentations...

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MORE VIDEO TOOLS FROM MARK SANBORN:
Cultivate Business Success: https://www.youtube.com/playlist?list...
Become a Better Leader: https://www.youtube.com/playlist?list...
Create Amazing Customer Experiences: https://www.youtube.com/playlist?list...

DOWNLOAD MARK'S FREE E-BOOK FOR LEADERS:
http://www.marksanborn.com/doing-lead...

ABOUT MARK SANBORN:
Leadership expert and keynote speaker Mark Sanborn helps the world's top brands create incredible customer experiences, bolster leadership from within, and achieve amazing results. His best-selling book "The Fred Factor" illuminates the secrets to winning and keeping customers who happily proclaim your brand. This expertise has won him the title of one of the top leadership experts in the world. In fact, Mark has spoken in front of over 2400 audiences worldwide. For a detailed bio of Mark Sanborn and to see how he can help your brand, please visit https://marksanborn.com

CONNECT WITH MARK SANBORN:
YouTube: http://youtube.com/markhsanborn
Website: https://marksanborn.com/
Twitter: https://twitter.com/mark_sanborn
Facebook: https://www.facebook.com/marksanborns...
LinkedIn: https://www.linkedin.com/in/marksanborn

HIRE MARK FOR YOUR NEXT EVENT:
Call Helen Broder at (910) 256-3495 or visit our Contact page at https://marksanborn.com/contact-us/

Sanborn & Associates, Inc.
10463 Park Meadows Dr. Ste. 213,
Lone Tree, CO 80124
Phone: +1 (303) 683-0714
Fax: (303) 683-0825

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