 सजनजी, मैं नगी उत्यट भी अईट्गा आप लागा, अब बतिये ना. अबी बे।, औब वोंटारि सेक दिःगचानी फुत. अगर जे से दिखट कर एक देकिना है, या विट? न implications of the soft skills and work place communication course वूँभिए of the course of the course and if the need to be further co-leafied, please put up a question and then we can respond to it वीरेंद्र सेटी, I'm a professor I am a professor at the center for environmental science and engineering here at IIT Bombay and I have been here for the last 17 years and as professor Phatik said, professor Parthasarthi and I have been working on a communication skills course which is offered to all the post graduate students here at IIT. It is a required course and a large part of our experience has been working with thousands of people over the last 10-15 years. So, we look forward to sharing some of these experiences and really honour your commitment. So, you come in here for the course with the commitment and we just want to make sure that we can do everything. We will do everything to honour your commitment and make sure that you get value out of this. So, we will talk more at this point in time. I want to hand it over to professor Parthasarthi for him to introduce himself. Good morning to all of you and welcome to this course. You are very happy to learn of your commitment to learning and that itself has advanced you in terms of the growth plans that you have for yourself. We, professor Sati and I and other members of our team who have been teaching and coordinating courses and training programs and communication skills are very passionate about this. We believe very strongly in the ability of these modules to transform you and we hope that we will convey some of that passion and belief to you also so that you benefit the maximum from these modules. I would like to say that all of you are very fantastic people. Do you agree with me? So, why do you think that you are all fantastic because we are in the middle of a long weekend and you all could have been in Kulu Manali or Goa or Utti but you have chosen to register for this program. Of course, you might be sitting in Nashak in Goa on a beach and watching this on a phone but that also shows your commitment. So, that is why I am saying you are all fantastic people because you have committed to learning and you have committed to doing something for yourself so that when you graduate out of your colleges you have something concrete which you can use to make your transition from college to a job that much smoother. So, we have a lot of things lined up for you and these are exciting but these are also very intense. There is a lot of hard work involved. There is a lot of time management skills that are involved. More importantly, there are specific kinds of promises and commitments that you have to make to yourself because in these kinds of self-learning courses it is your own motivation which keeps you going and you already made that commitment and we hope you keep it coming, you keep these commitments going for the rest of this course. So, we have already given you a set of activities to do. We will be giving you lots of activities, quizzes apart from videos to watch. And we have the discussion forum going. So, as Prof. Fartek was saying earlier, use every available means available to you that are provided to you to learn and maximize the objectives of this course. So, I will hand you back to Prof. Siddhi. Okay, so I think what we will do now is we will, so just the structure for this morning. Okay, so for you to know what we are going to do, when we are going to do, we will be with you till 11 o'clock and then we take a 30 minute break so that you can have a cup of tea or use a restroom or whatever you need to do. But it will not, it will be a working break. Okay, so we will ask you to continue to do some thinking during the break and then we meet again at 11.30 and then we wind it up at 1 o'clock today. There will be, so the first part what we want to do is we want to go over some of the things that you have done as a part of the preparatory work. We have your responses for activity 1 and activity 2 and we have got an overview of the kinds of things, the kinds of thought processes that you are in so we would like for you to share and maybe provide some feedback from our side. So that is the plan, so till 11 o'clock and then 11, we take a break for half an hour, 11.30 to 1 o'clock, that is what the morning is going to look like. By tonight, a little later today, not tonight, by a little later today, we would release the quiz that is expected to be finished in this coming week which will be graded which is what is going to be used towards the certification. We will give you the details of that a little later, but at this point in time, just want you to know that there will be three parts to a session. Number one, the preparatory material for the face to face session, the face to face session itself which is on Saturdays followed by a quiz which will be largely based on the work that got done during the face to face sessions. So there are three components to it and there are many ways to interact, we can keep describing that as we go along. So I think it may be good for us to begin with having some of you say hello publicly on the media so that everybody can see and we get a sense of who is out there. We heard from you at the same time, heard from you through the written word, will be great if you can actually hear, you speak and share with everybody. So when you come on, please speak slowly, speak into the microphone and there is always maybe a few milliseconds lag between what you say and what is received by someone. So if you slow down, you are speaking that will be a big help and we will give you a few minutes, a few seconds, maybe 30 seconds each to share, three, four people share and then we will continue with the rest of the work. So where are we right now, we are at Amritha School of Engineering. Hello Amritha, how are you? Alright good, so would one of you like to share? Having a great time here. Actually you are not audible. Okay we cannot hear you. Okay while they are adjusting. Having a great time here. Okay very good, very good. So say a little more about the preparatory work and what is the experience of having done the preparation. So actually when we started the course, we actually registered a bit late. So just yesterday we got to go through the preparatory work. We saw your videos about the course and how it will be held. So actually today is the fresh start for us. Excellent, excellent. So there may be several people like you who actually got late communication or you registered late. I just want you to again re-emphasize what Prof. Phataket said. You must do those exercises so that the foundations get late for what this course is about, what your expectations are, how you would want to participate. So the one and only one thing that we are requesting from all of you is your commitment to this. As we go along in the six weeks today it may be exciting, but within a week there will be other commitments that will come and then this will get sidetracked. So important thing is to keep a certain time slot exclusively for this. It is for your growth and development and a part of the growth and development is that you keep time aside for your growth and development. So it is like which came first chicken or the egg. So you want to put certain time aside and put in the work that is required for it. So thank you very much both of you. Are the two of you there at Amritha today? Yes, actually there are 9 to 10 students more but today there was a leave here and we had a long week in here so many people had gone home. So I think those are the people who Prof. Parthi said that they might be sitting at their home or on a Goa beach and watching it on their cell phone. So would you please communicate in some way or form? Do you have their phone numbers for the other 7 people? Yes, we had talked to them and they told that they will be following it through the YouTube channel. So our request is that we are going to hold both of you as representatives of the entire group. So as far as we are concerned you are the two lead people from that group. So would you please communicate or welcome to them also. Thank you very much. So we will go over to another center now. While we go to the other center simple request to all of you please make sure that your audio systems are working, your microphones are turned on so that we do not waste time when these malfunction. Those of you who can hear please also ensure your videos are on. No problem. It's a running to get some time. Yeah I know. Can we go to Jaypur? D.Y. Patil is usually available. Sumayas also. This Sumayas college? A lot of people are watching through YouTube but they cannot respond to us. Hello to all of you. Hello to all the YouTubers. Good morning. Good morning. Am I horrible sir? Yes. We can hear you. Go ahead. Are you one of the participants? No I am not the participant. I am just part of the coordinating team. Thank you for being there. They are yet to come. Okay no problem. Alright we will move on to another college then. We are finding that many colleges or remote centers have not started the videos. Please start your video. Alright where are we? Jaypur. How is Jaypur doing? Very cold. I can see the sweaters. Alright welcome. We would like to share. Please go ahead. Tell us what are you up to? What is the preparatory work that you did? What's from there? Anything you want to share? You also registered a bit late on this course. I would like to say and I have submitted the assignment which were two activities which were based on our soft skills course. And yes I would like to say that it has proved me helpful. Okay. I have searched a lot on internet and then I have to make my schedule on the basis. We have to upload our Excel worksheets. It was helpful for me. Okay very good. So this is your work and I appreciate for you having put in the work. And the more work you put in the more value you will get out of it. All we are doing really is providing a structure on a weekly basis for a sustained period of time. So that by the time you are done with six weeks it becomes a habit. So our interest is we want to be redundant here. The course material needs to become redundant. Where the real training is happening is where you are. Okay. So I appreciate the work that you have done despite short notice. And what I really like what's your name? My name is Shagun. I am from ICG college and I am pursuing BSA. Okay excellent. So for some reason I am not able to see you now but I think you can hear me. There are some lovely pictures that are coming up. I am able to hear you. All right. So Shagun here's what I'd like for you to do because it's a soft skills course. I'd like for you to now deepen your interaction over here by saying you said it was helpful. I'll be nice if you can actually articulate what you mean even if it is one small thing or two small things. Which you would not have done or which you did not know it was a discovery for you or something that you learnt or relearned in doing the exercise. So can you just share some of that because then that will be able to help somebody else to get insights as to how it is bringing value for you. Ask me what is the difference I mean what do you mean by soft skills. I come to know about the difference between hard skills and soft skills. And thereby it also asked me about what you want exactly to learn from IIT Bombay Lakshay. So I was able to answer. Excellent. I said that I want my personality development and then communication skills I want to enhance and all the criteria like that. Very good very good. So some of your friends who are sitting with you if you also had a similar experience please raise your hand. If you had a similar experience please raise your hand. Okay very good. So yeah so please what's your name. Okay can you sit down because when you stand I can't very good. So somewhere halfway in between. All right very good now we can see you very good. So what's your name please. Ritwija. Ritwija. Okay very good. So okay go ahead please share. Actually I was able to give a thought about all the soft skills that I want to learn through this course. And how I will be able to use them in my profession further. I am pursuing the M.A. psychology clinical. But further I want to be a counsellor. So all the soft skills, the communication skills and everything how I will be able to apply them. I have given it a thought and I further think that I will be able to learn it better. Excellent okay so very good. So now since you have given thought to this I am going to add a little something if you permit me. Are you okay for some coaching. No. Is it okay if I coach you a little bit. Yes okay all right very good. So when you know how to ride a bicycle. Do you know how to ride a bicycle. You know how to ride a bicycle. Yes. Okay so you have balance on the bicycle. Yes. Say yes or no. Yes sir. Very good. So do you use the balance or the balance uses you. You use the balance. I don't you know how do you use the balance. You get on to the bicycle and you say let me apply balance. Let me apply balance. Is that what you do. It automatically is there isn't it. Very good. So I am just going to try on that you actually don't use the balance. The balance uses you. Okay similarly soft skills you cannot use. They use you. Okay so if suppose you get on to the bicycle. And you don't even have to think about the balance. And the balance is already there. Then you can ride the bicycle without even applying anything. Applying anything. Okay so I am just going to leave you with that. I don't want you to pick up tips and tricks. There are no tips and tricks. Okay if you become those skills if they are a part of your DNA. Then you don't need to use them they will use you. And they will be appropriately expressed as and when required. Okay so when you meet a friend. Do you say now I am going to be good to my friend. Because this is my friend and I have to be affectionate to my friend. Because this is my friend which schools which particular skills. May be I should do skill number 302 on this. Do you do that. No you don't. Okay so while we use the access of this course. I am committed and all of us here are committed that you be left freed up. Completely freed up to be yourself. And that whatever the task is at hand. That the soft skills which are required will automatically come up. What that should be fun right. It's not an exam correct. Okay very good. Thank you very much for sharing I appreciate it. So thanks to all of you at Jaipur big hand for you. Okay so big hand for you. Okay very good. We move on to the next center please. Hello. Good morning where are you from. I am from my I am at home right now. But I study in BDIT Nadiya. Nadiya. Okay that's good. So is it still very cold inside your home. Yes I am. Yeah I can see you all wrapped up. Okay yeah. So yeah thank you for joining us. How many of you are there from your college. She is at home. Not here how many of you have registered. In my college there are 6 of you. Yeah 6 students have registered. Okay and they are all accessing this from their homes. Yes. Okay that's fantastic. Okay so can you share a little bit about what is your motivation. What you hope to gain from joining this course. Sir my aim is to be a professor and lecturer in the college. In the teaching line I want to go. Okay. And in that the interaction presentations please. And the body language. This is the main thing that I can share my views through which I can share my views with the students. Okay. I can interact with them. Okay. So from here I want to learn those things. I haven't built but I think I have to enhance it. Okay. So maybe it will be helpful to me. Okay. Which subject are you studying. Sorry which subject are you studying. I see instrumentation. Instrumentation control. Okay. Sorry I didn't get your name. Avantika. Avantika okay Avantika. Can you learn from him or her about how to teach well. Okay. Sir my favorite teacher is Bert Schell. Okay. And there is a way of interacting with students and way of teaching us. The practical way of teaching is appropriate. Okay. Okay. So I want to connect to what professor Seti was saying earlier. Because you also mentioned that you want to learn certain things. But you also feel that you have certain things in you already in order to become a professor. Okay. So it is possible that professor Bert is it. Professor Bert also spent a lot of time acquiring these skills which is so which you like so much and which you want to take from him. But it is also possible that these have now become a part of who he is as a teacher. So that is something that we would like to stress quite a bit because the soft skills as professor Fatak always keeps saying is life skills. Okay. So life skills are something that is a part of you. Okay. You do not think that you know I am falling off a bicycle I need to do something to stop falling or I am drowning and I need to learn swimming at this point of time. Okay. So these are skills that make you what you are and people appreciate you for this. Okay. So it is not a formula that you apply. So one of the things that we want to stress not just for you but for everybody is that when we asked you to fill up these responses the activities that we had given you. Many of you have said that when I join an institution this is what I want to do and I will be using this for that. I will be using presentation for this. I will be developing my people skills. There are expectations in the company when I join and therefore I need to be equipped with this. All that is fine but these need to be part of what you are. Okay. So what does that require? What kind of learning does that require? You have to give some thought to it. Okay. So it is not a question of memorizing. It is not a question of acquiring certain technical skills which you will then apply. Many of these you just do on the spur of the moment because you think that this is what needs to be done at this point of time. Okay. So and that is easier if as we see in your case you already have a very clear idea of what you want to do and where you want to be. So you know that to become a teacher you need certain kinds of skills. Whereas if you are a sales person you need a different set of skills there may be overlaps but we all require certain kinds of skills. Okay. So and this can come only through practice and practice not only in terms of repeating the exercises and activities and quizzes that we are going to give you but you make it part of your life for the next 6 weeks and forever in your life. Okay. So when we are doing research or teaching in specific subjects it becomes a part of us and everything in the world we see through that. Okay. That is what you need to do with soft skills also. So please think of these as life skills. Yeah. So Avantika anything you want to say about that. No sir I am just looking forward to learn and it should be in me only in the life skill not as particularly for professional but as it will be required throughout my life so I am looking forward to it. Alright. So can I say now can I coach you a little bit. Sure. Okay good. So first thing is you are inspired by Professor Bhatt right. Very good. Have you told him that. Okay you must right. So one of the promises I am going to request from you is that as soon as possible you have his phone number. Okay good. So would you please tell him that you are doing this course and that immediately. He knows that I am doing. Okay very good. So you must let him know that you actually express that he inspires you. Would you do that. Okay very good. Number two is when you are inspired where is the inspiration. No sir I will not tell you. No yeah it is a difficult question actually. So when you are inspired where is the inspiration. Is it in Professor Bhatt or is it where you are. Excellent excellent. So you have recreated. See you will not be inspired till it is not where you are. So those qualities are already there where you are. That's what inspires you. It's just Professor Bhatt happens to be the person who manifests those. Okay so the point in the soft skills is so that you can access that which inspires you and have it be manifested. Okay does that make sense Savantika yes no. Yes sir. Okay good now sorry you were saying something. No sir I was saying that thank you for this. Sure sure yeah and now I have a question for you. Can I ask you a question. Yes okay what what is you. Speaking public and whether I am wrong or right to speak. Okay very good now again very good. I am going to go again back to the example. Do you know how to ride a bicycle. No. So when you were learning how to ride a bicycle and you were falling. Did you every time say I am worried I am worried I am worried. Am I doing it right. Am I doing it wrong. Is this good is this bad. Were you doing were you going through the thought processes. Not really right you got on to the bicycle and you fell down again. And you got on to the bicycle and you fell down again. So one of the things that we would like all and I am saying this to you. Thank you for being someone who is interacting with us in a way in which this can be provided as a coaching. So the coaching is that during these six weeks fail as much as you can. We are not interested in you being successful. We are interested in you doing all the failing that you can during these next six weeks. So by the end of the six weeks you are actually a place where you will be a whole new person. You don't have to worry about failing anymore. Is that ring for you do you hear that. Can you hear that. So tell me back tell me what is it that you heard. I heard that I don't have to worry about that I am right or wrong. I have to do this and after six weeks I will have that confidence that I can do better. And there will be no problem like I am thinking that I will be failed. So that will make the confidence whole life. Yeah so actually I am saying that after you learnt how to ride the bicycle you were a different person altogether right. Yeah similarly here so the skills that you acquire over here you will be a different human being. You will be a bigger human being. A human being that has larger commitments in life even larger than what you currently have. Now that should worry you a little bit. Alright thank you very much Avantika thanks for your time. Thanks for being available for this coaching. Thank you very much. We have heard from a few of you and in a perfect world we will be quite willing to talk to each and every one of you and have this conversation so that is not possible. But we hope that you are inspired and you reflect on these interactions and coaching that we have been doing with individual students and in the next six weeks probably we will get to know more of you. We have received responses to the activities that we have made you do even though several of you said that you joined late and you could not do these activities. But we can see that a large number of the participants have actually managed to complete these activities that we asked you to do. Can we go to the slide so that we can show those activities for those of you who have not been able to do it. So these are the activities that we asked you to do that we wanted you to reflect and ask yourself and maybe do some research. We can see that several of you went online or asked people to ask yourself these questions about what are soft skills to you. And which soft skills do you wish to be trained for because all of you already have certain kinds of natural abilities or abilities you have acquired. And we wanted you to think about why these skills are important keeping in mind what kind of growth and career options you have for yourself. But also what kind of skills you already have what are you good at and how you plan to acquire these skills what kind of goals you set for yourself. How do you plan to manage your time is something that we have asked you to do. So we actually asked you to prepare a weekly plan with several of you have actually entered and we asked you to try and find out how you create the time required for this course. And we have received some excellent responses. We also had a few interesting responses about how you think that this course will change you as a person and that is what professor Sethi was referring to in the previous conversation with Avantika. Now based on the responses just now we made you learn and reflect on how every topic is important to meet your goals and expectations. So these questions that we asked you we picked up a few like what are soft skills according to you how do you plan to acquire these skills which topic do you think will help you to achieve your dream job how do you plan to create the time. So we picked up a few of these just to see what kind of responses you have given and what we can see for example let me just take the first topic what according to your soft skills. And we found a range of options that you have given range of responses from communication basic communication skills to presentation to body language and interviews and so on. But what we found that is that most of you are thinking of yourselves as individuals and very few people have referred to these soft skills as referring to interpersonal skills. So you are acquiring skills as individuals but one of the most important transitions that is going to take place when you move from the college to your job is that earlier you had friends. With whom you could interact on a certain level you had professors with whom you could interact but you are going to move to a professional environment where you will make friends obviously. But there are lot of different kinds of people you are going to interact with and how do you interact as an individual with other people who are also very strong as individuals. So the people skills aspect is something that you should strongly keep in mind because it is always communication with other people whatever kind of skills that we are going to talk about. So that aspect of people is something that you always keep in your mind keep in mind that there are other people involved you are in an organization where there are rules goals structures feelings people have deficiency strengths and so on. One of the interesting responses we got was that some people felt that these are different from technical skills and of course they are different in particular ways. But you also felt that these are soft skills have to be acquired just as we acquired technical skills and we would like you to think a little bit more about what acquiring skills means. Because it is not simply about listening to these videos doing the activities practicing some of you have come up with some very interesting ideas here. They said I have to adapt to an organization I have to learn discipline. These are already ways in which you are thinking about what kind of a person you are going to transform into when you move out of college which is somewhat of a carefree kind of atmosphere into a different kind of environment. So I think these are the kind of growth opportunities that you have already identified in yourself and you are already on track to acquire these skills and we appreciate that you have shared with us these kind of responses. Another interesting response that I got was from a person who said soft skills is like a treasure that we possess but sometimes it is evident to us that this is a treasure. For example this person says I have patience some people laugh at you for having patience and it is only over a period of time that we realize how important patience is in real life and you get appreciated for it. So I would like to urge each of you to uncover these hidden treasures that you have in each of you because these are also going to be very important for you later. Please remember that these are also soft skills not just what we have listed here. A couple of other responses that I would like to share when we ask this question about how you plan to acquire these skills many of you set practice, learning from others, setting realistic goals for myself, time management, supplementing everyday learning consciously, helping each other, working in groups and so on. Now this is evidence of very strong commitment from your part but when it comes to posing questions on discussion forum for this course and earlier courses we see somewhere there is a gap here. So when you pose questions first thing you should do is also to see if instructions and advice is already available on how to pose questions. Do you have to pose questions in a particular format so that your questions are then best understood and responded to by us. Otherwise your questions and doubts tend to be vague, ambiguous, not relevant and so on. So please pay attention to questions and learning objectives so that your skill acquisition process that you have mentioned becomes that much more robust. And some very interesting responses we received on time management which professor said he had asked you to fill up. So many people said you know I am going to take one hour from the morning, one hour in the weekend, sometime in the evening, between classes while commuting also somebody said. Now this is all very important but please do remember that you need to be realistic also because if you just plan, if you are over committed to many activities it will become tired. You do need some time to relax also to play, to watch TV, to spend time with your friends and family. So please be realistic in setting these goals. Some of you have said I am going to sleep less, not a good thing. Some of you have said I am going to sacrifice TV and some said I am going to sacrifice my video games. Now all of these are very nice ways of managing your time but please do remember that all learning requires that we also rest, recuperate, relax so that our mind comes back fresh to enhance our learning objectives. So thank you very much for all of these very interesting responses and we will find ways of sharing these with the rest of the group also. Can you go to the slides? Can you go to the video? This is where we are. So before we go there. Okay so thank you Prof. Parthasarthi for a very nice, even I went through but I just, the way you kind of brought the essence out of it I appreciate that. And I think there are some of the responses are also coming through YouTube. So if you have any queries please put them up through the YouTube and we will be able to respond to them as well. As we said you know we will probably not be able to respond to everybody but to the best of our ability we will respond. So having now shared some of your responses, I think we want to do a little bit of matchmaking. Okay the matchmaking is in the form of things that you think you need. How do they match up with the modules or the lectures that are going to be presented over the next five other. Today pretty much is setting up the structure making sure that there is a sufficient relationship between us so that we can start communicating. At the essence of the other five lectures we will just go over the content of each face to face session. And maybe I will request Prof. Parthasarthi to highlight some of the benefit that you may. But more important after the break what we will do is we will look to see, we maybe take two key areas and then look to see how those might benefit. Okay so then you begin to not depend on us for the material, you actually begin to do the thinking on your own. And all we are doing in some way or form is providing a little bit of the push or a little bit of the distinction that might help you. Okay so you are on the bicycle yourself, all we are doing is holding the bicycle from behind you. And just telling you ahead what is the road look like, is it a grassy road or is it a rocky road that's our job. So we will keep telling you what kind of road to expect and it's your job to keep then maneuvering through those while all the time knowing that we are standing right behind you holding the bicycle so you don't fall. It's a safe space, you must do all your experiments during these exercises. Okay so I am going to ask Prof. Parthasarthi now to switch over to the slides where we actually now have the contents of the next six sessions. Okay so here we go. Okay so all of you I think must have already gone through the list of topics, the course outline that you have given but we just want to spend a little bit of time outlining these. So today first face to face session is when we are introducing you both to the methodology and the content of this course but more importantly I think what we are laying out for you is the kind of commitment to make and the trajectory that you need to track for yourself that is what is the plan that you worked out for yourself, what are you going to gain, what kind of a person are you going to become. Those are very important even before we begin to understand the methodologies and the content. Okay so what are the key concerns is what we are talking about and getting committed for your own growth is what we are talking about today in the first session which is going to conclude in a few minutes. The second session that is going to come next week for which material will be uploaded very soon is on what we have called as corporate readiness. Of course corporate we are using as a very general term because you may be becoming teachers or professors joining the government you are going to join some workplace. So we are going to have a professor Rajesh Jaleh whose worked in the corporate sector for many many years before coming back to work as a professor at IIT Bombay. And several interesting things he has to offer on how you conduct yourself in the workplace because you are obviously selected to work in an organization based on the kind of technical skills you have in a specific area. It is also important that you learn to work well with many other people who are also contributing to the organizational objectives. So there are issues relating to how to conduct yourself which could be issues relating to time, how do you respect others, how do you seek respect for yourself. How do you stick to the schedules, how do you share the credit as well as failures that may happen when you are working together, what are the ethical obligations that you need to keep in mind. And these are learned as early as possible when you join an organization because many people we find and we are seeing interesting examples from around the world increasingly reported in the media. That they are people who with a great deal of skills obviously which enable their organizations to do well. But then if you do not stick to these norms of professional conduct and ethics, you endanger not just yourself but many others also and their careers. So it is very important that you be aware of this and you are at that much of an advantage if you can acquire these before you join an organization. And we are going to talk about professor Lina Jha who is with our school of management and who has been conducting these programs for many many years. We will be talking about certain kinds of skills that are specific to an organization. So we call it verbal communication written in oral but it is not just academic communication like assignments and reports and thesis that you all may be exposed to already. These are about specific kinds of communication which may be briefs, notes, minutes, letters and so on which are required when you join an organization. In addition professor Varsha Apte who is with our computer science department will be giving you some do's and don'ts about e-communication, e-mail and social media which are increasingly in use in the workplace as well. So all of us these days all of you I am sure are familiar with using these but there are specific kinds of requirements which if you do not follow can get you into trouble, it can get you to fall off the bicycle. So how to remain on the bicycle without falling off is something that we are going to tell you in the second session on corporate readiness. Would you like to add something here? The third week is about how you manage yourself as a professional because remember very soon all of you are going to get out of your institution as professionals. So some of you have mentioned presentation skills, this is one of the key points mentioned in your responses and it came out from Avantika as well earlier. So present these days all of us have access to various kinds of computer software like for preparing slides. It's not simply about putting your content on a PPT and reading them out. So it depends on whom you are addressing, what kind of an audience, what kind of knowledge levels they have, what is expected of you. So there are whole range of skills that are required depends on what you are presenting, the content, the text, the images and so on. And also it is about you as a human being, as a professional trying to convey a message to other people. And the other issue which we have already started training you is about time management. So how well you manage this particular course, how well you allocate time is something that is going to also help you learn time management in the future. In addition to this we are going to focus on reading and writing skills also because this is not just the internet age, this is an information age, this is a knowledge age. Every job requires a lot of reading, a lot of writing. So while this will not necessarily help you to acquire skills in English language, we do hope to provide you with certain kinds of tips. But more importantly we hope to help you to come up with some of these skills which are already inside you which you have acquired since childhood. So how to become a better reader and a writer and which will help you to get through various kinds of jobs that you may experiment with before you settle on something. Yeah if you want to add something. Yeah I just want to add see by and large our training for reading and writing has been to pass exams. And we are really good at that. So the important thing is if you what is expected of the kind of reading that you now need to do which is not to write an exam but to actually open up to fulfill on a certain responsibility that you might have and the writing in terms of being able to communicate to people. So those are things, it's not that you don't know how to read and you don't know how to write. It's the kind of reading and the kind of writing that is required now is very distinct from what you and I have gotten trained in school and college. So let's we'll introduce you to that. And if I can just add another point to that, one of the things we tell our own post graduate students in communication skills is that it's not just about learning, it's about unlearning also. So certain kinds of road learning will not be very useful. Now you need to question when you read or write, you need to question, you need to be critical. So there are a lot of unlearning that's going to take place in many of these modules. And that especially applies to the fourth session where which we have labeled as cultural consciousness because today number one the workplace is much more diverse than it was earlier in terms of gender in terms of minorities. Religion, caste, region, international presence and so on. Number two, there is also a much greater awareness of people's own rights, the need to be respected, the need to work together as teams for common objectives. And the need to ensure that you stick to certain internationally globally accepted rules and regulations about how you treat other people. So this kind of sensitivity is very important to enhance team work. And therefore we are going to talk about how to incorporate global and cultural awareness and gender and diversity issues in communication which is across the board. So this could be informal communication with your colleagues, it could be informal letters and notes and emails, it could be while preparing material for dissemination, it could be advertisements, it could be manuals, it could be brochures. So a lot of organizations these days especially the larger ones tend to provide these kinds of training programs when you join an organization but those are usually not enough. So these are things that we need to make ourselves aware of much more in advance so that you don't make mistakes when you join an organization because those mistakes can be sometimes costly and can adversely affect people. Again many of us, for many of us these are innate in us and we can already see it in some of your responses how you think of yourself and of other people. But very often the way in which we have been brought up in our families, in our neighborhoods, in schools and colleges these are not things we are formally informed of. So we hope that these are things that will become a part of who you are as a person, as a human being and that's the whole idea that it's not just about acquiring a specific set of skills which you can implement but transforming you as a person. Yeah you are conscious now. Session 5 we are going to talk about the body language and non-verbal communication. I can already see a lot of you are excited about these. I hope you are ready for some acting and theater kind of workshops. So this is becoming increasingly very important and this also requires that you become less self-conscious about yourself to go back to the example of bicycles. If you are self-conscious about falling off and getting hurt then you'll never learn it. So failing is very important for learning. And some of us are timid, some of us have diffidence, some of us are not very confident. So it's very important that you learn these not just through this course but by listening to other people especially your professors, watching videos. So there are many different ways in which you can become better at using your skill, your abilities other than your ability to speak and write to become better communicators. And of course this requires that you are also very good at listening because those who listen more are appreciated a lot but they also are good at transforming themselves and growing as human beings. The last session is on placement because the objective here is for you to grow as a person from this course and then make sure you crack that particular dream job or organization that you are aiming at. So how to crack and perform well in group discussions and interviews, how to write a resume that projects your skills are things that we are going to give you some tips on and probably also a lot of material and activities to become better at these. So and we are going to end the last session by identifying certain kinds of structures which will help you to succeed in meeting your learning objectives. So we are going to close now, we are going to give you a half an hour break but as professor said he was saying earlier this half an hour is partly only for having a cup of tea or warming yourself up by doing this. So in a quick ten minute job those of you who are in cold places are going taking a small bio break but we also want you to think about what we have said. So my suggestion is that you know just be with your thoughts okay, don't chitchat, don't do gossip, typically we tend to assess what happened during the, this is working, this is not working, this I like, this I don't like. Don't get into the assessment mode, this important thing right now is for you to just let it soak in as to what the discussions we've had this morning what professor Phatak said that both of us over here also hear hugely your commitment. So I just want you to know that you want to keep deepening the commitment and you know we will take on, we are not complete for the first part of the session yet, we will complete it after the break. Okay so please hang in there, think about the things that you, some thoughts that are getting evoked and we will see you in about 30 minutes, about 30 minutes actually in 28 minutes from now. Okay we will see you at 28 minutes from now, I will just give it to professor Parthas Arthino. So what we are going to do immediately after the break is to continue this discussion because we have given you an outline of the modules that we are going to cover. Now how would the modules address the needs that you have identified for yourselves. Okay so spend a little bit of time thinking about this so that we can come back and discuss this. Thank you. Thank you and come back to you in about 27 minutes.