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Savings of Back Office Lean: Kathy Miller, Parker Hannifin Corporation

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Uploaded on Aug 2, 2010

In this keynote session "Parker Hannifin's Lean Journey" at the 2010 IW Best Plants Conference, Kathy Miller, Vice President, Lean Enterprise & Quality, Parker Hannifin Corporation answers an audience question on whether Parker measured the hard dollar savings of extending Lean to back office operations.

This is an excerpt. Watch the entire keynote speech including the question and answer session at http://www.industryweek.com/videos/Mi...

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