 John says two weeks ago. I ran into a snafu working on a 115 page legal document which suddenly started to pause Each time I made a text entry or deleted text been there John During which time the blue circle the halo would swirl at the center of the screen for a minimum of five minutes During the swirling timeframe all actions in any office program would stop if I press the escape key or control break Key the screen would become transparent white once the pause ended as soon as I resumed word processing the same thing would occur Again and again again prior to this happening appeared that there was an update to office 365 What an update caused a problem in the user experience? Where for example the toolbar now dropped a window to let me know that I was editing the document or reviewing the document After all this word finally errors out telling me we're sorry But word has run into an error that is preventing it from working correctly word will need to be closed as a result Would you like us to repair now which doesn't seem to help? Well, I have three Things that could be happening here in this one to you know the fact that it's a long question First thing is you probably have auto save turned on and auto save it happens in the background That's where it stops and saves and the blue halo starts if you are synchronizing that to Microsoft 365 whether it's it it's on your in your documents library So that's automatically syncing or it's one that you're purposely syncing from one drive or SharePoint Now you've got auto save and then it's trying to save to the cloud at the same time So that the auto save is great, but if it's happening too frequently on these large documents Depending on what's in there. I'm assuming if it's 115 page legal document. There may be pictures If those pictures are huge, you know, they people get bloated with edits anyway So yeah, a lot of things that could change that and especially if you're swapping out or editing images and Taking them out putting the back in can blow it out the size of it Yeah, and you're tracking changes on top of that which which happens a lot You've got a lot of features happening all at once is trying to save it all into that XML layer that's be kind of inside the file now and It has to sink it back to wherever it's saving. So I think it's either auto save Too many features turned on and then the network connection could be causing that delay and why it's saving the other one that I was thinking about as you read more into that is that The if it there's been an update made sometimes it's better just to uninstall the desktop versions and reinstall them with a clean updated version because If you've had it there for a while and it's now got all these little incremental updates I think maybe all the pieces didn't fall into place Well during the updates so it might be better just to uninstall and reinstall and see if it so happens Well, can I add one other thing because this sounds very similar to one other potential? depends on the device, but I know with my Had my old Surface Pro and it would run into these issues or it just seemed to freeze and lock up It was because I had was hitting up against my upper storage limit for the device itself I was doing things locally and You know just the with the the old Surface Pro not a lot of space there in the first place With the apps that I had running and that the program's installed, but it this almost It mirrors this this Experience by not having space so even though it looks like you've got enough room and your SSD if You know it allocates a certain amount of space to be able to work and to do the backups and So that's something that you could look at as well is very quickly go into your file Explorer look at How much space there you could do a disk cleanup and free up some space? Delete out your temporary files and it should perform better after that So that's that's another thing that you can try while you're waiting for you know The network team to respond your IT team for other help, but you know it It sounds a lot like this issue as well Yeah, I've had the same Problem too many profiles on my computer loaded up my hard drive and if you're sinking a lot against that sink issue Don't forget. You've got a terabyte of space in your one drive And then however much you have in your SharePoint if you're sinking all that to your hard drive Guaranteed, I've I think Emily when I've asked this question had one person ever told me They had a terabyte of space on their hard drive The you know most it was a new device Yeah Well, and he was a cat he specialized in CAD drawings which are massive So he needed that for using engineer. He's it my my favorite engineers You know, they they need all that disk space, but yeah, if you're sinking if it's sinking It's gonna cause an issue for sure, but and I've had like I said same problem with you too much stuff clean it out ROT redundant outdated trash get rid of it. I Just think of a sound effect that I need to add to my soundboard is Bill Murray What about Bob? I need I need I Must have it all I was talking to another new engineer last week and we were looking at migrating his stuff And he's it cost them per For their size and he goes I need all of it and he's been an engineer for 30 years Really, what did you build 30 years ago? That's actually still in play. I want to know what that technology looks like It just made me think of we were talking earlier about the exchange hoarders. I need those emails from 1997 I need to have that accessible