 In the previous video, we have discussed about the business letter and the etiquette. In this session, we are going to discuss about the format writing. At the end of this session, student will be able to understand the format of business letter. A letter, whether it is long or short, it has to be planned before it is written. When writing a business letter, the writer produces one-sided conversation with the reader in the sense that he or she has to anticipate the reader's questions and provide answers to those questions. Now, first we will discuss about what is meant by business letter. Take a pause, think about the question and try to write the answer. A business letter is a letter written in formal language, usually used when writing from one business organization to another or correspondence between organizations and their customers, clients and other external parties. Now, it is very important to discuss about the purposes of the business letter. So, here are some of the purposes. The first purpose, it would be to inform about something. The second one is to congratulate on any success. Next is to inquire about something. Then to order about some material or any type of things. Then to request, to collect dues, to complain about something, to make an adjustment, to sell a product, service or skin. So, these all are the purposes behind writing any business letter. Now, let us see some common types of business letters. All these types are based on the purposes whatever we are writing the business letters. So, see the various types of business letters. First one, acceptance letter, then acknowledgement letter, adjustment letter, application letter, complain letter, then cover letter, enquiry letter, order letter, refusal letter, response letter and sells letter. These are some of the types of business letters. To write any type of business letter, follow these basic steps. It is very important to follow all these steps. The first step is identify your reader. Then establish your objective. Determine your scope. Organize your letter. It is very important to organize your letter. Then draft your letter. Draft your letter properly. Close your letter. Your letter, it should be end with a proper end or with a proper concluding. And the last one is review and revise your letter. So, all these things it is very necessary to keep in your mind while writing any business letter. Now, let us see the format or various styles of writing a business letter. Here are some of the styles. Block format, simplified or indent format, modified and semi-block format. So, all these types we will see in detail. The first is block. Each line of every part begins at the left margin. At least one line space between each part. It is a time saving method and beautiful to look at. It is also known as American style. Next is indent or simplified style. New paragraphs begin about 1.5 centimeters to the right of the left margin. This style is also known as hanging style. This method consumes a lot of time, looks shabby, therefore out of practice. This is very traditional type of style. That is why it is not used nowadays. And the last is semi-block or modified block, which is always used nowadays. Some parts are typed in block method and other parts are indented. Written address, date, closing and signature start just to the right of the center of the page or maybe flush with the right margin. Most widely followed method in our country, specially in government offices. This style is accepted by Microsoft and we Indians have also accepted this style. This is a general later layout of styles. Semi-block style, this is a format. Then modified block style and block style. We can understand the differences between these formats. These are some of the examples of writing a later. That block style, see in this block style, everything is flushed on the left margin. In modified block style, only the sender's address and signature, it is on the right side. Otherwise, everything is on the left side. In Indian style, the sender's address and signature is also on the right side. And otherwise, everything is flushed on the left. See the difference between modified block style and Indian style. In modified block style, whenever we start the paragraph, it should start with a left margin. But in Indian style, whenever we start the paragraph, we leave some space. So, this is the main difference between these two styles. This is block style later sample. See sender's address, date line. Then to whom you are writing the later, that address, salutation, main body and the concluding part. Everything is flushed on the left margin. Everything flushed to left margin with no indents. This is modified block style later format sample. In this format, this sender's address and the signature line is on right side. Whatever the other part is flushed on the left margin. Paragraphs are not indented. However, these parts of the later are centered. The sender's return address, date later return, complimentary closing and sender's signature title. Signature or title. So, this is a modified block style later format. Read this sample business later. This is an application later. In this format also, I have emphasized on the format. See the sender's return address is on right side. Inside address is on left and complimentary closing and sender's signature is on right side. This is a modified block style, contained format. Each paragraph in the business later should contain different topic. The first paragraph should grab attention and state the reason for the later. The middle paragraph should support your reason and go into details. In the final paragraph, as professional etiquette for the writer, to thank the reader for taking his or her time to read the later. The end of a business later marks the biggest difference between business and personal later. The ending of business later usually states sincerely followed by writer's signature and name. The general statement about business later. Business later required in many different situations like applying for job, requesting or delivering information. Writing for business should be crisp and succinct. It should be to the point specific and accurate. Your writing must adhere to conversations of standard American English. So here are some references, whatever I have used for making the PPD. Thank you.