 So today's agenda, we'll talk about what teams is the setup, the creation of channels in team, how to use chat, some of the app integrations that exist in teams, and then how do you think about the distinction between guest users and people who are already a part of your team. We'll also talk a little bit about some administrative considerations that you might have when you're setting up a team and you're thinking about administering it for your organization. And then most of our time today will really be spent on a question and answer. We want to understand what you have questions about so we can best answer it and learn from each other to see how you are all using teams in your organizations. So teams is for those that might not be aware, I know some of you are not using it right, is a platform and a communication collaboration platform. It runs on multiple kind of device device-based applications so you can get it on desktop. Many of you might be using it on the browser right now. There's also a mobile application that you can use. But what teams is essentially trying to do is create a one-stop shop for your platform so you can access all of your productivity needs in one place. Microsoft's goal sometimes that they say is like to have teams be the only desktop that you need so that you can chat in it, that you can talk to each other in it, that you can share documents and collaborate within teams, that you can use it to host meetings, to host live events. And so what we're going to try to do today is talk about all of the different features that are available to you in teams. Obviously how you use them and what works for your organization is going to be really reliant to how your teams want to function. But the functionality really is pretty robust within teams and there are a lot of features that are available. At TechSoup we've been using teams for the last couple of years. We use it along with other platforms so it's not our only thing that we use but we found it to be a really great and useful tool. One for collaboration so it's just a repository so that we can see the chats that we've had with people, that we can collaborate on documents, and that we can have one place to go that many people can access to see where we're at. So it really helps us in increasing transparency, communication and collaboration. And so I'm excited to go through a little bit more with you and I'm going to pass it on to Kevin for the next part. Kevin can you see my screen? I can. You can hear me okay? Yeah so thank you very much Shruti. As Shruti mentioned what this is basically going to be is a front end introduction to the basic structure of how teams exist to her point. Teams is very, I'd like to think I know enough to be dangerous on teams but the more as I discover and go down the pipe hole here that there is so much to this so really I think the best thing to do is just to start with the setup, channel creation, discuss, chat and then app integrations and then we'll wrap with get and that will segue from the actual teams functionality to a discussion about a slight review of administrative functionalities. I'm going to go ahead and pull up my demo. Alright so when you first launch teams the experience is going to be a little bit different particularly as someone who may be a global admin the person who has brought your organization into the 365 fold. When you do launch it as is traditional like across all end points Microsoft likes to welcome you with pop-up wizards. You'll see it for a lot of things so just as a preface this is one that my demo client has already been built out to a certain degree so this is not necessarily what the initial experience will look like but moving past that the basic functionality of creating a team's team is the same. So in the UI here down over on the join or create a team you're going to go ahead and click that. You'll click create a team and then this is going to walk you through the process here. You'll see there's several options. Don't be dawned by that what the template options are we're not going to go over this but what the template options are basically custom configurations that already have pre-created channels and applications integrated with. We can get into that in the Q&A but for this demonstration I'm just going to actually start with creating a team from scratch. So you're going to see this pop-up here. There are three options there are a private team a public team and an org wide team. I'm going to actually start with the last one so an organization wide team is exactly what it says. Everybody in the organization that's operating within your tenancy is going to be by default part of that team. Those are that is a team type that you'll want to use mindfully. Only a global administrator who is the person who either created the 365 account or has had their permissions elevated to GA can actually create an org wide so it's something you're going to want to think a little bit about before doing. Public teams these are ones that you'll probably most frequently use. These are where you can bring together certain groups, certain departments, certain teams together. Anyone in your organization though will be able to join. So if Shruti wasn't a team and I was just out there doing my own little thing and I wanted to join that team I would be able to join that team. The last here is a private team. As it states here people need permission to join these teams. These are teams from a organizational and or security perspective that are things that you'll probably consider for if you from a managerial standpoint maybe between you and an employee for say like your one-on-ones or reviewed from a more of a security standpoint for a finance team for individuals that are maybe communicating sensitive informations that other people do not need to be privy to. This is a case where a private team might be in your best interest. So I'm just going to go ahead and click a public team here. I'm going to call this public test one. You can type in a description and then you're going to click create. It's telling me nice work. It's very proud of me. So as it states here this is important. This is a good thing too to just read a little bit to take your time when doing this and anything within 365. So team members can be added by an individual name, a distribution list, or a security group. So security groups are a discussion either for the Q&A or for another time because there are two different types of groups typically in 365 security and Microsoft 365 groups. But I'm just going to go ahead and just simply type a name because this is going to be a small group. I'm going to just have Adelaide. Adelaide is my imaginary marketing colleague. So I'm going to just go ahead and add her to this group. Now this is something to take a quick peek at. So when a person is added to a team is that they are added as either a member or an owner. Obviously membership versus ownership implies two different levels of abilities to interact with a team. So you'll want to decide that when you're doing that. I'm just going to keep her as for the sake of this demonstration. And then I'm going to go ahead and close this. So as you can see here that now this team has a team name and by default when a team's team is created, a general channel is created here within the framework of the interface. So I'm going to go ahead and I'm actually going to let Adelaide know, hey, I created a new team and you're a part of it. I'm not going to spell correctly because I don't ever do ask anyone that's gotten an email for me. So this type of post as you can see here in the upper part of the screen is a general post. This is posted to the team's team channel. Everybody can view it as a part of the team. That is different from from chat and I'll step over to chat just for a second, even though it's a little bit further on just so that people understand what's the difference between a post and a chat. So a chat is a conversation that I'm having privately one-on-one with someone. So I wanted to let Adelaide know, not in the general channel, but through a private message that I added you to the new team. I just went ahead and did that. So jumping back into the new team that we created here, you'll notice here on the top and then this goes into expansion of different things. So as part of the general default channel that's created, it introduces a couple of different applications or features. One of which is files. The other is wiki note taking just without getting into a really high higher level like what it is just on the surface. It's just simply for note taking. It's maintained and it stays within the general channel here. It's not quite as flexible as one note is, but if it doesn't really, the data in there doesn't really necessarily be moved around, this is probably the ideal place to put it. Files, this is a big one. So you can actually create files inside a channel. You don't actually need to launch an application. You can simply go to file, new and then select the type of asset that you want to use. Do you want to create a Word document, Excel spreadsheet, PowerPoint presentation, etc. You can go ahead and do that from here. You can also upload files from this computer to this location as well. So the thing that just really quickly, I just wanted to talk on that understanding and I'm not going to go right into administration stuff, but you'll see a feature here that is important and because I want to double down on this is open and SharePoint. When you create a Microsoft team, it creates a SharePoint website for that team. That's worth knowing as an individual and then as an administrator because you can interact with these resources both here and within SharePoint. If you don't use SharePoint, I wouldn't be concerned about it, but it's just, it's something that's just, it's worth knowing. So the next part here really quickly that I wanted to discuss was the integration of applications. So you can see here on the sidebar that I have several different, we'll call them functions, but applications. So when I consider something that I'm looking to do, for example, like I wanted to create like a planner bucket. That's something that's integrated within teams. So it's called tasks by planner and to do. And I can actually interact with to do, which is the more commonly known application that's available as a standalone. And I can go ahead actually and create tasks and task buckets here. This is one that I probably use most frequently. I don't go too far down the rabbit hole with application, but it is one that that I am fond of. Another one is calendar. So you have the ability to export a calendar, your calendar from outlook into the interface here. Now just worth noting is here on the side is that sometimes this acts a little funky this sidebar. So one thing that you might want to do if you find that you're losing these applications from the display on the interface is you're going to actually want to pin them. That reads unpin because I've already pinned it to the sidebar. I've seen it that when you work with different versions, the web version like HTML or the desktop version or in some cases even like a tablet version that sometimes these acts a little funny. I don't know if it has to do with scaling, but if you find yourself using certain applications regularly, definitely pin them to the sidebar. So calendar here is where you can meet. So basically have video and or voice calls. If you wanted to, you can create new meetings from here. Also, depending on your version of teams, you can schedule a webinar like this one or you can create a live event. You can also integrate applications, third party applications. We use Asana here. As Trudy said, it's one of the many things that we do. So when you integrate any third party application, big ones that I integrate our Asana and Adobe, you are going to have to sign in before you can actually interact with that. So I would go ahead and log in to Asana. It will verify, authenticate my login credentials and at which point then I can go into and actually start to do things in teams that are reflected in Asana or Adobe. In this particular case, say I wanted to create a new task under project that I'm managing, I can go ahead and do that here. There's a ton of these applications, a ton. Can't go over them all, but there are a couple that I definitely recommend that if you have in your tech stack, Adobe, Asana, Airtable, there's a variety of them. There's likely an integration if it's a major application. So moving on from the applications, I wanted to then go into guest users and then we'll get to the administration stuff in a second. This is the admin. You'll see here in the URL bar. This is the admin portal homepage. So admin.microsoft.com. So from here, from the page, I'll go into the whole process here. I'm going to go down to users and I'm going to go to guest users. This is where I can add a guest user. Now you'll see here that there is a hyperlink. Guests have access to teams, managed team settings. If you go ahead and you click on that, this is what will actually pop up. By default, guests will have access to teams. So you're going to want to take a look here and figure out what's best for you and that ties into the administrative conversation about how much access is the right amount of access for your guest users. So from there to create a guest user, I would add a guest user and then invite user. So from the invite user tab, I'm just going to, I'll let you look at this at greater length, but from this redirect name, email address, first name, last name, Tom Green, and then the email address. Now see if you click on the email address of the user, you would like to invite to the directory. Now this does not have to be a custom domain. Say you're working with a food pantry and it's, we'll say Tulsa food pantry. I'm going to be biased here.org. It can be. So if I'm working with Tom, it could be Tom at Tulsa food pantry, but also you can add like an SMTP type mail client, like an outlook or a Gmail client, as well for in your tenancy. So then first name, last name, and then you can just notify them, hey, I'm inviting you to this team's team and to this channel to collaborate on different activities. So you can then assign them to a group or role. This is a larger kind of conversation that I'm going to just go back to maybe open on Q&A to groups or roles, settings, usage location, and then just some other general information here. It's pretty self-explanatory when you're going through that. Hey, Kevin, we had, I'm just going to stop you really quick here just because we had a few questions, particularly on guest users. So it might be good to just try to address them here. One was a lot of people are interested in guests. When had asked, they often have a need to send and receive large files from outside of their organization. Is there anything specific we have to do to enable that in the guest? That's where you like for advanced settings, like within guest users, and then into the team's admin. Let me jump into the team's admin so I can touch on some additional things here. Okay. And then another question from Felicia was, can we add people outside our organization's email suffix to our team? I'm sorry, one more time. Can we add people outside of our organization's email suffix so it's outside of their own domain to that team? Yeah. So that's the same thing, domain and then suffix, alias, upn. Yeah. So that you can invite anybody again from a custom domain or suffix, alias, domain, or even a general domain. I have somebody actually as a guest in my own personal one that uses an outlook account. This is where you will go in to address guest access functionality within teams. So that's a, I'm glad that this is where we're at because two things worth noting to the admin component. Again, I want to reiterate that when you create a team's team, it does a couple of things. As I mentioned, SharePoint website is created. It also creates a mailing address as well as a distribution list. So for the global admins, for anybody that's working in an admin capacity, just so that you're aware that there are things that happen on the back end, like that are created in teams elsewhere. We have resources for that. I actually would be able to get that to anybody that is interested that goes over that whole topology, if you will. So calling, this is everything in here is pretty straightforward, right? So you look at it, everything's toggle in, toggle off. So calling, meeting, messaging, these are all controlled within this functionality. Now as far as information sharing in general, that's something that you may also want to take a look at within your SharePoint administrator because as I mentioned, SharePoint is like the king of the castle here, so to speak. And teams is like the prince, if you will. So that's something where you're going to want to go in and take a quick look also at how sharing occurs there. So I'm going to go ahead and go into SharePoint, the SharePoint admin center, and then sharing right here. So policies, sharing, this is something that you will have to adjust. As I mentioned, the organizational guests, you to enable that functionality, you're going to just simply lower this bar here. I love how simple this stuff is right here as far as you don't need PowerShell, you don't need any of this crazy stuff. You just go ahead and then just move sharing to enable that because again, all this stuff is technically really in SharePoint and it just happens to be either created and or secondarily housed in Teams. So you'll go ahead and you'll make that change and then you'll go ahead and save that there. Just so that a little quick since we're on this, OneDrive cannot have an elevated position above SharePoint, just an FYI SharePoint controls SharePoint, OneDrive, and Teams as far as permission level access. So hopefully that helped in answering that. Let me close some of these out here. All right, but this is also again, this is for the guest access. So you want to take a look here. So between guest access and things, think SharePoint admin center and then think Teams admin center. Again, everything typically terminology wise, if you're struggling to find something, the key words really to always look for are configuration or policy. Those will answer probably two thirds of all the configuration questions that you'll have like, where do I go to do this? That's where you'll go usually. So this is how all of this is controlled. You'll want to take a look through this. Any changes that you make, because these are the default settings, I haven't touched this, you would just go ahead and save that there. So I'm going to go ahead and go to the home here if it's going to let. So this is the Teams admin homepage. So this really quick, you have a global administrator who was created associated with the creation of this. Hopefully your organization has at least a secondary global administrator. One thing that's worth considering, because I saw from the poll earlier that a lot of people over half are actively using Teams. And then even for those that aren't, I would recommend using the role-based access control to elevate someone's permission to be a Teams administrator. Do we have time for that, Shruti? Do you want me to go through showing how to elevate to Teams admin? I think that would be helpful because we've had a few questions on it. So I think that would be perfect. So I'll go into active users and say that I'm picking on Adelaide. Say that I want Adelaide to be a Teams admin. And this you can do with anybody. There's actually 60 different RBAC roles. If you're small or big, it doesn't matter. My opinion is like many hands make light work. So if you have people that are willing to say be a Teams admin or an Exchange admin and from a security position, you're comfortable with it, have this conversation so that one person isn't doing all the work. If, of course, that's appropriate. So I'm going to go ahead. So I clicked on Adelaide's name here, display name here, and it brought it brought this. If I scroll down here to roles right here, I click on manage roles. I click on, by default, she's a user, whichever one by the GA will be. I go to add the admin center. And then I click on Teams admin. And then I would click save changes. You have a question what any of these admin roles are right over to the circle info circle. And then it explains exactly what it is. So I'm going to go ahead and then just click save changes. And now she is a Teams admin. I close some of these out. Okay, so some considerations here really quick. And I'll leave this to the questioning. And then this is probably going to be more conversation, perhaps for some people as well. So Teams policies may or may not be something that you want to take a deeper dive in. Okay, so from here, it's very similar to the general admin.microsoft homepage. You've got but it's obviously addressing specifically teams. So you've got things like users, guest access, external access. Genesis, we're having a Teams admin, competent Teams admin administrator would be very helpful. And you can get into things such as policy packages. Do you work in an industry that requires deals with PPI, PHI, like different types of things like ISO certifications, etc. I don't know them all because it's not my forte, but there are things like policy packages that you may want to take a look at. Are you an educational services? Are you in the financial industry? What these packages essentially do, and they actually do a very good job of explaining it here. This is a policy, for example, with the financial for addressing banking related PPI. If you know that you are going to be dealing with that or certain teams are going to be dealing with it. Applying these policy packages to those teams is very advantageous, especially if something like auditing comes down the pipeline. Very important. Are you in healthcare? Are you HRSA? Are you a rehabilitation clinic? These types of things, these are definitely some of the additional packages that you're going to want to look applying to groups that are working and operating within Teams, patient information, clinical workers, etc. As you can see here, there's quite a few in this list. Again, this is something to definitely go exploring here. There's things such things like messaging policies, right? So you can create customized, there's a default policy that's assigned. These are the types of things that you're going to want to take a little bit of a deeper dive at from an administrative standpoint when you are interacting with Teams. If you want to use Teams, it's an amazing platform, but just understand what's my security, what are these things that we should be concerned about, and have a plan for adopting Teams. That's what things like Teams Advisor are for. I won't go too far into that, but just know that there are resources that Microsoft makes available to help you launch this from beginning to end. Thanks, thanks, Kevin. I'll start getting us into the questions because I see them coming in right now. There's a few questions about calendars. So I'm going to go to those. One was from R.E. Pruitt, is the calendar shareable with the team? So are those calendars shared? Yes, yes. So is it from the distribution list? So that's where that comes into that, is by creating that list, you can house a calendar or shared calendar in it. So that's what sometimes IT admins get a little, oh, why do you keep creating Teams? And it's because it creates these other resources that you could use to leverage to create calendars and other things. Okay. And then I think coming off of that, John asked a question, which I know that a few people were looking for answers on as well. John's from a behavioral health organization. And so he had two questions. One was, what is the best way to do centralized scheduling in Teams where our schedulers can create appointments for providers with clients without cluttering up schedulers calendars? Using the schedule function within Teams, that is actually an application. Let me see if I can pull that up here real quick. A scheduler. It is an application in here. I will find it because I have used this before. But yeah, just if you can mark that one. What we'll do is John will follow up and we'll send that and then we'll add it to the resources on the slide. So if anybody else wants to look at it, they can see it as well. The other question that John had was, what are the best methods to use Teams in order to capture signatures remotely by clients? Approvals. Please don't let me be 0 for 2 on this one. There we go. Right here. Do you just, if he could answer into the, do you want me to enable the, do you want to just take them in? Yeah, sure. Yeah, yeah. Okay. Yeah. If they have Adobe, Acrobat, DC, I would probably use sign. It's included in there. And then that's a third-party app integration. That's what I've used. I don't, it's not that I have anything against the SharePoint automation for approvals. It's pretty easy if you, if your team wanted to use that. But I like the idea of just logging in and the system knows like what it's asking for. So it's just going to be displaying the assets just that you need. It's not going be taking you through several steps. John also had a, had a clarifying question to the scheduling. That's not really a question, but just say clarifying that the schedule would not actually attend the appointment or want it in the calendar. So when we follow up, just to note that there's probably some things. Yeah. Okay. Yeah. There might be some different considerations. Yeah. Okay. Great. And then Tom asked, is it what you're looking for schedulers the same as bookings, but it is a little different, right? Different. Schedule has like a slightly different integration and backend versus bookings actually communicates with Outlook to, to generate the user interface and how that's constructed. So bookings is a really cool and easy interface to work with. I would probably recommend at first looking at bookings from creating that from a bookings perspective as it's through the dedicated application endpoint and then carrying that over to teams. Because if you have several people that are going to be using bookings, having some a little bit of control over how it happens and is deployed might be worthwhile because you might find people creating at like assets, duplicate assets or creating like unnecessary like calendars that don't necessarily communicate with each other unless you're really as an individual keeping tabs on everybody's calendar. It's, it can be clunky, but it can come straight from teams and be managed through that. But I would go through the bookings app first to understand the hierarchy of it. We also had a question just because I know we were starting to talk about some third-party apps as well is do third-party apps require specific licenses or does these incur additional costs? And what's your recommendation regarding allowing users to add third-party apps? I'm trying to, to the last part, I'm trying to think like how to like be like a non-admin and then admin at the same time because I have a reputation for asking for a lot of things. So technically what you can control applications through the teams admin portal, the third-party applications, you can actually control third-party application integrations also through it depends really how you want to manage that. From an IT security standpoint, depending on the nature of what it is that you do, I may lock it down if I'm in something like healthcare or financials like dealing with that that might be leaving that. The marketplace is great. I've heard literally nothing bad about it, but I also think do I necessarily want people interacting with things that are not an improved list? So approved applications can also be published internally specifically using Intune for those that have Intune functionality in their licensing. So I would probably at the very least open up popular applications used like Adobe, again Adobe Asana, those type of ones. I'd keep those open just because that's a really deep question. If you can, can they plug in their email because? Yeah, no I have that. Okay cool because there's actually a lot of layers to that and I would like to present you with option A, option B, and then you can figure out from there. Perfect and the other part of the question though was some of the licenses I think about the costs for the third-party apps and some of them do have additional costs associated with it. Correct. This is like a lot of marketplaces. If you're edge Chrome browser users, some are free, some are open source, and then there's some that you're like oh my god this is the greatest thing. It's oh like I need all these features. Oh it's paywall and the publishers do a pretty good job of explaining like and like here's a jet docs. I don't use this. This is definitely a third-party API because you look at who the publisher is here, Microsoft Corporation, Jet. There are some that sit under the radar though. You can really again just go exploring down here and the one thing real quick that I did want to say if you want to focus in I want to have questions about I really just want to keep this in the Microsoft's universe. This is the thing here is that it looks like it's freezing up on me but Microsoft apps like the full list of applications is actually not under the Microsoft category. So just so that people know things like communications which I've heard is a really interesting application integration you're not going to find this under the Microsoft title. It's actually I think under productivity or workflow and business management. Yeah that's something to just keep in mind is that if you're really set on if you're really set on Microsoft Corporation apps they may exist like across the entire catalog. Great the other question that we got here was this was an interesting one I don't know the answer to this from Jason within the desktop app is there a way to auto alphabetize the list of teams? Not that I'm aware of. Yeah I didn't think so either. Teams as far as I know with the UI at least by default like there might be custom like third-party applications for modding teams and by their might I'm going to bet that there are it typically the hierarchy works by the interface by when it's created it doesn't go by yeah okay and then the other question that we had here was from Kathleen is there this is one that I've struggled with a little bit myself Kathleen asks is there an easier way to toggle between two separate teams two separate Microsoft 365 accounts besides logging in and out each time. Logging in and logging out I would run an incognito or private session if you're running on a single monitor or split screen yeah that's what I do I actually typically run through three because I have one that I use for just breaking things that I'm trying to learn so yeah I would just use I would just use a private session just because it's not going to cash to that accounts other accounts login yeah and one thing I would notice I know that this might not be as useful for people who have different Microsoft 365 accounts but I'm a guest on other people's teams and that is a little bit easier to toggle between so I can log into my account and then on my account name or on my where it says MA for Kevin's thing right now I can look at that click on it and then I can go into my different users and different guests I will say like when I'm in a meeting like this I can't like switch out very easily but it is something that I'm able to do while I'm working in multiple different teams and I still get the notifications throughout all of those teams so I can see if somebody's sending me a notification on one of the other guest teams that I'm a part of to Kevin's point I also think that using your desktop app for primary team that you usually work in and if you have another account you can use a browser version for that so that you can log into it and using the platforms that teams is available on to distinguish is sometimes helpful as well yeah I know some people are even partial to like the web-based version versus desktop and so again this is really just I run both of them simultaneously like Trudy it's just really whatever works best there's a couple ways to do it and I think Wynn had similar feedback to us about running one in desktop and one on the browser there was a question from RE Pruitt as well about does teams have time in tracking yes so analytics log analytics you can pull those from the teams admin portal I don't normally do this so here we go analytics and reports and then usage reports call quality dashboard as if you use teams calling I'm definitely not going to throw anything into the mix with that in this conversation because business voice is probably a meeting in of itself but if you do use teams calling you can use the quality dashboard so usage reports are right here you can also configure teams to post analytic information into power BI if you're a power BI there's a question that I see from Holly is there a cost to talk to someone about teams at a more basic level and I just wanted to note here that Holly one of the assets that we're going to be sending out after this meeting is going to be an offer to sign up for our teams courses they actually start with a much more basic level of understanding it really helps in terms of understanding how to log on to teams really like for your team members themselves how to interact with it that's a course and for everybody that is here today we're going to provide that course for free so you can use that to get more resources for a basic understanding of teams there's a teams 101 course and a teams 201 course as well and we also have content and blogs that I'll show in a few minutes to help talk a little bit about basic usage of teams as well but if you have other questions you can feel free to contact us and we're happy to help okay I just wanted to share it's not a question but when I had a really good suggestion or learning before that one thing he's learned is that they have a large folder of photos and he often needs to use a browser to figure out and pick the right photos for marketing purposes and don't necessarily want to house that on a local machine but they look at the thumb thumbnails of those images a lot in SharePoint but that hasn't there's not an easy way to look at that in a thumbnail feature in teams that he's found of so sharing that as a learning but also just asking Kevin if you've heard of that before I haven't as far as the only thing I've dealt with is just general storage of those and offloading those to Azure Blob Storage that's really the only conversation I've ever had but to to that point though one thing I will say is as a Mac and PC user is I don't know if you're in a Windows based environment but it's it seems to be a thing I don't know but I would love to have a general functionality drop down to just preview like images which doesn't exist so I think that while that's not exactly the same thing I think it speaks to the larger graphical user interface experience that's just not something I think that's built in but I'd be happy to look to see what I can find that maybe could be used to configure something like I think we went through all of the questions that everybody had Kevin I didn't know if you wanted to go through the admin slide really quickly and then I can go over some of the other resources that we have if you do have any other questions we have time so feel free to put those into chat we definitely have time to address a few more questions as well yeah the admin slide was really just yeah considerations yeah exactly let me browse here I think I can pull it up there was also a question that just came in does teams have a time clock so there I think is that's really interesting that I'll need to look that up because not to name drop other video meeting organizations but zoom actually does have an integrated time clock that I use so yeah okay yeah okay so shifts that's actually the scheduler that's what I was looking for earlier I was also first for shifts so I'm glad that I got brought up perfect let's move the slide we want to be in here you go yeah we've covered I think to a certain degree like what these are again settings policies templates and packages you're an admin again this is going to depend on what it is that you do and then the security approach that you really want to have I don't know you're just doing these are fee for shifts no there's not a there's not a fee for shifts that's integrated that's actually a microsoft corp yeah shifts yeah shifts I've only integrated like in testing with someone once so I don't know all the bells and whistles of it but I do know that it exists we did have a customer that actually used those for remote inoculation for the COVID-19 vaccine and like a rural part of California they actually used shifts for setting the nurses that were performing inoculations or schedules so I probably should have gone down the rabbit hole then with him about how he did that but that just didn't happen but to the point with this is that again like understanding that these types of policies like in packages and settings this is not really again this is a part of teams and it's important especially again security what you do guest access that's another one because we work with guests right so it's not it's not it's actually very common this is also something and it's like a template that can also be adjusted or addressed across your tendency the big thing again like I mentioned earlier with SharePoint we haven't gone down the hole with SharePoint I'm not really going to but just understand that as far as application ends like controlling like data exists primarily through where the two sources of them are like you could do it at the teams level and or you can perform these operations at SharePoint yeah I saw something coming in about resources for that yeah no it's just a question from Cindy so I'm guessing we're not the right resource for shifts and I was saying I'm not sure if there are other resources or contact but I also just wanted to like say if there's anybody else here who's using shifts would be great to connect you guys together so maybe we can learn from each other as well yeah that's another thing too so thank you Shruti is the digital transformation forum like if you have a question it's not built for just Microsoft but like by by all means I would absolutely recommend posting anything and everything there the all of the Microsoft Corp and third-party applications even to a degree really go in detail of what that application like how to deploy it and use it again there's probably other resources for that if you want to know about it post it to the digital transformation forum on our website and I will be more than happy to learn about it thanks and then there's a question from Donna and I'll try to get that link and put it in the meeting chat for the forum as well about how do you make a poll yeah you so you can yeah if you want to just show them yeah okay all right looks like I lost you there for a second can you hear me okay yep okay okay I actually haven't integrated I don't know why it keeps freezing like when I'm sharing my screen but if you integrate the forms app into that I could actually probably go to that and it's not gonna kick me out here okay and while you're pulling that up I see a question from Paul does TechSoup have any discounted paid resources to hire administrative support for a small shop one to two staff and non-profit board and I will put that link in here Paul we definitely do we have managed services that we can provide with four non-profits who want to do that we also have help desk bundles that you might want to use that might be more appropriate as well I'll send you some of the resources so a couple so forms is one see if it's gonna pull up here forms can be used to conduct polls right here and integrates within the user interface I couldn't share like the actual live screen I was on unfortunately for some reason forms is one and then the other one that we actually use is completely free it's apples and oranges so it's really whatever one that you like there's also something actually I've not used this and I'm actually curious if anybody here has it's called Q&A and of course it's not going to pop up but I know it exists it's called Q&A it's probably a typo because of my spelling here maybe okay there it is boom Q&A I have no idea what this is but it sounds very excellent so again if you have a desire to have like really interactive like we do webinars but we haven't touched live events yet and maybe we will but this is this is probably a really robust feature like to level up from like forms or poly into I get again I have not used it if somebody has feel free to chime in I'd be very curious about what your experience was with that okay great I know we're running a little low on time there's a question from Paul can you talk more about sharing multiple calendars with both internal to teams and with general outlook user as far as scenario I probably just like to follow up by email because I think I'm going to go a little bit beyond the the rest of the time but yeah definitely grab an email posted in the chat if you can please because there's a conversation there I think it's going to be a little bit longer than five minutes okay great and then Paul has a follow-up how do we integrate within teams and outside of team use so maybe that's yeah integrate email within teams okay yeah as far as desktop application there is an integration I don't there is one within OWA I don't really use integration like between those two and I'm not a desktop user I'm notorious amongst the customer success team like that Kevin doesn't use outlook for desktop that's just my way but yeah there's integrations for that and I can talk about I actually think I'd love to have a longer conversation about just even between the two because I think there's maybe some resources that could be created there because calendar extension is it's going to be a huge part of this I think for everybody amongst other things and yeah perfect okay I know we're getting close to time this has been a really great session and I've been learned a lot and I hope you guys have too and found this useful I wanted to just mention a few things before we ended today's session one was about the teams resources that I talked about what you will get at the end of after we finish this meeting we'll wrap up the recording the slides we'll send an email within the next few days and part of that email will be this free teams training course and so you will have access everybody here we'll have access to these courses it's a value of seventy dollars and we're hoping that this will be really useful this has a basic level course so this might be a perfect kind of introduction course for getting started with teams there's also a few resources that are in here so outside of the courses we also have a getting started with Microsoft Teams guide that we've created a quick start guide and then you have all of the links here as well and then the last thing is just a few other resources that might be helpful to you as you're using more of the technology suites that you have we have getting started guides for your Microsoft cloud licenses we have that digital transformation forum we put that link in the chat as well but that's a forum that's available to connect with your peers to connect with other people who are discovering different apps that they might be using and integrating as well and then definitely want to plug for our next virtual office hours I'll put that link inside of the chat as well we're going to do a different format next month we're going to do an ask me anything so we're going to do a completely agenda list if you will but really just focus on whatever questions that you have so bring any of the questions that you have if their questions are related to other tech soup products or solutions or services feel free to bring that there we're going to do our best to answer as much as possible so that you guys get the most out of it so again these slides will be sent to you I think we have a few more minutes left if anybody has any burning questions otherwise we wanted to thank you for your participation today and hope that you have a fabulous weekend