 Okay, Sherry. It looks like we currently have 46 and growing. So if you want to give it just another second for people to jump on, then we can get started. You see calling close. He's got his hand up. Not sure if he's trying to get promoted. Thanks, Michelle. Good, I call gray seems to be the background color of choice this evening. Is mine okay? Should I change mine? Yeah, you look great. Okay, Sherry. So it looks like we're at about 55. Thank you. And you should be able to see my screen now. Great. Perfect job, Michelle. Thanks. Claire, do you want to get us started? Yes. Well, welcome everyone. We are thrilled to be able to offer a meeting that's specialized for our. Hosts and. Of short-term rentals. We wanted a opportunity to talk with you about. Our upcoming urgency ordinance related to short-term rentals. So we can get more specific in terms of comments and questions. And our ordinance is headed to the city council on October 12th. So we'll get into that shortly. But first I want to kick off the meeting and. I will introduce our team, but before we get started, I could talk about just set some ground rules so we can be productive tonight. So next slide. There's a lot of words here, but really what it boils down to is, you know, we have an interest in hearing from everyone. And so we definitely want to give an opportunity for everyone to have a chance to speak or ask a question. There's a big city team here. That will be listening and we'll be monitoring taking notes. There will be an opportunity for us to report back to what we're hearing, if there's themes. So we just want to be respectful and also be productive. So. If you, if you hear us asking. For you to wrap up, or if you have comments that reflect prior comments, it would be efficient just to say so. And to, to speak, you know, what, what hasn't been said would be helpful as well. So with that, let's get started. So first slide here. Okay, great. So I'm going to present the background before I could start with my slides here. My name is Claire Hartman. I'm the interim assistant city manager for the city of Santa Rosa. I wanted to introduce the city team that's here tonight. And I know there's been some questions about, you know, so many staff members involved in this and why, and we'll touch on that as we go into the ordinance. You'll see there's elements that really do touch every element of the city, whether it's finance or permitting or. I'm just going to go through the list of all our folks here. And let's see, we've got Alan Alton. He's with our finance team. We have Andrew triple. He's with our planning permitting team. CC Moella. She's with code. She also oversees our, our permit counter. Call in close. He's here representing water. We have captain John Cregan representing the police department. Paul Lowenthal representing the fire department. We have Jesse Oswald. He's our chief building official. And we have race, representing economic development. And last but not least, because she's been facilitating us all along with Sherry Meads. And she is the project planner that is. Facilitating this process and facilitating all of us through it. And collecting all of your comments and moving it forward. So thanks to the team for showing up tonight. And we'll go ahead and get started. Talk about the ordinance that. Will be presented. To the city council. So a little bit of background. I would say this initiative. Emerged through sort of a layering of public comments that were coming into the city city staff. All of us that we just introduced. Coming in all these different channels, whether it's to the water to police or fire. Comments about questions about. If and how and why not. Our short-term rentals regulated. Complaints. And they were also going to our city council. So it emerged as a topic of discussion. And we brought it to the economic development subcommittee in August of this year. And we did present. Qualitative information. About the information and complaints that we have received. And a lot of it had to do with. Concerns about public safety. Particularly entering into a wild. Wild. Fire season early. Earlier than even years previous. And just concerns about. This use not being regulated. Not being registered. Not being monitored. And no operational standards such as. Parking requirements or just circulation needs. For especially our fire areas, but we also heard a lot about housing preservation interests. And so. This issue was discussed at the economic development subcommittee in August. And at that time they did direct us to. Tackle the whole thing. We presented all the, all the items that had come before us through emails. About an interest in looking at parking. Interest in looking at occupancy. Potential over concentration on a street in the neighborhood. On the city. And so we put out all the different ways you could touch. Looking at regulating short-term rentals. And they, they wanted us to come back with a comprehensive. Urgency ordinance to address that. Next slide. Next slide. Next slide to the next slide. So first. Yeah, there we go. One back there. Slide four. Sorry. I'm having an issue with my PowerPoint. Give me just one second and I'll get you back. Okay. Yeah. So I'll keep going and we'll get there. I get the back to slide four. So one of the first things we did is we didn't want to just go back to our desk and, and, and. Sort of just create this. Just to come back as soon as possible. And so we built in this opportunity for public comment. And so we came up with a public survey and we got it out as soon as possible. Well, it. Was the second. Most responded to survey the city has ever done. So it was stunning. How many participants were interested enough to participate in a city survey. And so as you can see here is the statistics. And we have a number of, you know, almost 2400 respondents to our survey. And we, we can talk a little bit more about what came out of that survey. We have. We have summarized results on our city's website. Short-term rentals at srcity.org. Is our website that we're posting any information that we have. You know, obviously the draft. But things that we are becoming aware of, we're putting on that website. So we have a number of responses. It is multiple choice. Predominantly, a lot of respondents also took the time to write individual comments. So we literally have paid, you know, hundreds of pages to go through and review. And so we, all of us are reading through them and wanting to be informed about what's of interest, whether you are a resident living near short-term rentals, or whether you are hosting short-term rentals. So we have a number of responses to that. And we have a number of responses to that. And we have a number of responses to that. Again, put that on the webpage. Next. Claire. Can I just interject one thing, right? We all, right. Is managing the chat function. So if folks have questions that they want to just go ahead and put in there, we won't necessarily get to them now, but it'll give us a chance to have a running start. If you will. Also, right. If you don't mind, could you put the website into the chat link in case folks have questions. Okay. That's great. Great catch there. Okay. So. Next slide. In addition to reaching out to the public, we started to convene weekly meetings. In fact, sometimes it's twice a week. And I think as some of our staff members have noted. You know, it's into the evening. We are dedicated to. Hearing as much information as possible. So we've been working on that. We've been working on that. We've been working on things like this. And even if it's in short order, it doesn't negate the, the, the care that we want to put in. Into it. So all of these departments have been involved again. It's been a learning process. We didn't quite realize when we first started, then it touched so many different departments, but we have now since learned that. And so we're working with that, that new knowledge. And you know, we don't want to produce an ordinance that isn't clear, isn't effective. But we wanted to put that lens on it as well. We're not just writing the ordinance for the sake of writing ordinance. It needs to fit with Santa Rosa and it needs to be realistic and reasonable. Next slide. So with that in mind, we realized we. Would be quite challenged creating that reasonable, clear and forceable ordinance that is that comprehensive that would cover all the topics that we presented on in August. And then we went back to the economic development subcommittee. Just last week and we asked. For additional time to develop that comprehensive ordinance. We want to spend more time. Learning and engaging the public. And we want to spend more time. Especially looking long-term at how a program would be. Set up funded, monitored and successful. In the meantime, we do honor the issues that were raised. That was the impetus for the effort. And we also want to make sure that we have. And we also want to make sure that we have. In the sense of urgency around. Safety and housing preservation. And so we are committed to. Presenting a draft. As lean as we can, while still just focus laser focused on the most immediate operational issues. And also. To acknowledge the industry and to actually. Have a registration type of process. And we did produce a draft. We did put that out. Recently. And that's what we're going to go over tonight is. What's in that draft. And. We're collecting comments tonight. We're collecting questions. And all of that will be forwarded and present also to the city council. On October 12th. And yes, we will. We can also make this PowerPoint available. On our website as well. And this meeting is recorded. So to make use of it. We also have. You can refer back to it or share it. And that concludes my part of the presentation that Sherry is going to walk us through the draft urgency ordinance. And we also have. Our team members here are also going to participate in that. On certain sections. So next slide. Okay. So I'm going to just take over for Claire, who did such a great kickoff. And mentioned where we've promoted the draft urgency ordinance for the city council. So we have published it as Claire mentioned to the website. We, I have an interested parties. Mailing list where I try to send up. Updates to folks that have reached out to me. Whether they're interested in starting a short-term rental or interested in seeing regulations passed for them. And I sent it out to that group, which is about 150 people. And it's also going to be published in the city connections newsletter. So that's in the draft. Agenda accounts next door. Twitter, Facebook on the 24th. So next slide, please. And what is in the draft urgency ordinance? I'm not going to spend a ton of time on this. My guess is that most of the folks on this call have already reviewed it. They're, they're pretty knowledgeable, but I want to get through some high level points. And then we'll get, we'll be able to spend some time with public comment, what a short-term rental is. It establishes a permit and registration requirement. It provides occupancy standards and parking requirements and operational standards and an enforcement procedure. So next slide please. So definitions, hosted short-term rental, as most of you probably know, is when the owner is in residence during the period that the short-term rental is rented. Non-hosted means there's no owner present at the time the short-term rental is being occupied. Next slide please. So as most of you know, right now there is no permit requirement for hosted or non-hosted short-term rentals. They are still required to be registered with the finance department for transient occupancy tax and business improvement area assessment payments quarterly. So we're looking at establishing a short-term rental permit that will allow us to monitor how many there are in the city and evaluate how they fit into where they are looking to be located. So next slide please. Occupancy standards. Many of you have probably said, I'm going to look at other jurisdictions and see what they do. We're pretty much in line with most other jurisdictions where we're allowing two people per bedroom, we're maximized with a maximum, sorry about that, occupancy of 10 persons per short-term rental. Additional daytime guests are allowed and one of the things that we've heard so much about is the danger of having parking spilling into travel lanes that are blocking hydrants that are preventing the ability for emergency evacuation and emergency access. So we're having a minimum parking requirement of one off-street space per bedroom. Sites downtown are not required to have that type of parking because that's just the rule. Downtown does not have parking minimums for residential or commercial uses. Where it's available, one on-street space can count towards that parking minimum. Next slide please. In the operational standards, I'm going to let Paul Lowenthal, assistant fire marshal and John Creegan, police captain, go over that stuff because that is right in their wheelhouse and they're awesome. So starting off first with life safety requirements. So we've heard from both people in and around the short-term rentals as well as in some cases people owning the short-term rentals. The concerns and some things that they're doing to help minimize or mitigate some of those risks. We've looked at what we can do at a high level to start tackling some of those immediate high priority issues. So with that, we have looked at like Sherry was talking about some of the issues that will be identified under the parking requirements that will help to ensure our emergency access for firefighters, for evacuations, and just for normal routine traffic flow is adhered to. And then shifting gears a little bit. One of the things that we really are going to push or that is included in this thing that we're making sure is included in the process is what we refer to as POTS. And that's basically an acronym for a landline or a hard-liwired phone for the home or any sort of voice IP phone. So essentially the owner of the short-term rental will be required to register that address. We refer to here locally a SOCO alert. So if there is an emergency alert, the resident or the occupant of the short-term rental that's typically not from the area will be able to receive an emergency alert if they are at the residence. As again, as an effort for us to help mitigate the risk of them being a potentially being an evacuation zone, which then jumps into point number two, which is our requirement to ensure that they've got the know your alerts flyers, know your ways out, evacuation zones posted and available so that the people there have the access to the information, especially given what we've experienced here over the last several years, we want them to have the information they need and not potentially be part of our problem. And also moving into some of the issues and concerns regarding outdoor fire pits. So we took a lot of language that comes straight out of the California Fire Code. In some cases, some of this language would typically exempt a typical single-family dwelling with the type of occupancies and some of the concerns that we've seen and are working to address. We've included a lot of that language in the requirements to help ensure that any outdoor fires that do take place are taking place in a manner that keeps the residents that are utilizing the occupancy as well as our community safe. And then I'll let John pick up. Thank you, Paul. So the next couple ones I go through are pretty self-explanatory, but we'll go through some of the details listed in the draft ordinance. The first one is the quiet hours between 9 p.m. and 8 a.m. And a lot of these are about a balance and the balance is between the residents who live in the neighborhood of the short-term rentals. And then those who are actually the short-term rental operators are still wanting to be able to have people rent out these homes, but it's all about the balance. And one of the number one complaints we're getting from the police to the police department is about people out in the backyard at a fire pit going into 10, 11, 12 o'clock at night. And sometimes it's not even that the group is necessarily having a party, but when you get 10, 15 people in the backyard drinking in a hot tub or at a fire pit, it gets loud and it keeps the neighbors in the area up and that's where the calls start flooding into us. So it's important from the police department's perspective to have that 9 p.m. to be able to get people to be able to gently nudge them to go inside and still be able to enjoy the short-term rental there, but without disturbing the peace of the neighborhood. So that's an important one for us. The other one that leads to a lot of complaints is the large events at the house. So if you look at the short-term rental ordinance, it talks about events are prohibited and it talks about not limited to but including weddings, reception, corporate events and two of the ones that we just I just received this week coming into the police department is a large wedding being held at a residential neighborhood at a house with 60 plus cars in the neighborhood blocking the road. We had to have officers go out to the wedding to start doing traffic control and that's where it that's where it becomes not only a danger to those there in the residence when our emergency vehicles have a difficulty entering or exiting the area, but even neighbors were having a difficult time getting out of that. And the same thing was a large event held at another one of a commercial event and they were having a show there and multiple people. So that's what it's trying to prohibit and keeping it to residential neighborhoods, keeping it what the residential neighborhoods are intended to be. The advertising and listing requirements, that one is again again too about this talking about putting some of the key restrictions that are in the ordinance so those living at the home are staying at the home temporarily for that time understand that and that's what a lot of this ordinance is going to do is be able to say what are some of the rules so the neighbors understand the clear rules the short-term rental operators know and an attendant staying at those home know what are the basic rules and I think that's really going to eliminate a lot of the points we have coming in because right now when it's so just vague about what are the requirements then it's kind of up to the individual operators and what rules they individually come up with so on the advertisement it has five key components that need to be there the maximum occupancy the maximum number of vehicles the quiet hour time the notification of no amplified music and then the permit number for the short-term rental the show the city that you've got that permit and that you're actually following the basic rules and guidelines here and those five things would have to be on any advertisements that are going out whether it be social media flyers internet listings or obviously through the short-term rental hosting sites the next one we talk about is posting and notifications to the neighbors and that is saying that two things that inside the short-term rental that you're going to have posted these rules and regulations again to educate those tenants and hopefully get that voluntary compliance which is what we're really hoping to get here and that helps take the onus off the neighbors calling in without city staff between code enforcement and the police department which both struggle with the staffing to enforce these things so if we can get that voluntary compliance it's at all of our benefits for it and then so posting that for them and then secondly of doing a notification to the neighbors so the way the ordinance written right now is that any name any residents within 600 feet of the short-term rental would get a formal notification from the operator and it's going to be a notice that's approved by the planning director talking about the desire to make that a short-term rental and giving them sufficient notice of that and again a lot of the complaints that come in are just because people are surprised they don't know what's going on so just like we see in all areas just of everything is just communication if we communicate with the neighbors we communicate with the residents it really I think is going to be able to bring us all together so everyone from their own perspectives are going to get what they need and I'll let Paul talk about the last one with the accessibility retirement uh apartment so we do have language in here that refers back to at a minimum the various codes that range from the building code to the fire code and beyond and so with the number of departments that are involved in this from police department code enforcement fire building we have the ability to then have access to the property for inspection as needed so this again is kind of the minimum they have to adhere to the most significant requirements our ability to enforce them inspect as needed and we foresee under the comprehensive ordinance an expansion of many more requirements beyond this that will again will keep those utilizing it and those immediately around it as safe as we can make them so Michelle I think we're ready to move to the next slide before you do Paul can you just speak to a couple questions that came up um I think it's under fire is um the line it is not intended for local contacts this might be either you or John it is not intended that the local contact place themselves in an at risk situation to comply with the requirement and that's having to do with um uh responding to uh issues and I think I'm not exactly sure where the line came from the quote of that line came from but I think it is um in a state of an issue of emergency or something like that um does that make sense let me let me see if I can answer that so is the person wondering um about the response time requirement was there a few questions about the response times in terms of 45 minutes but the the question it says under the enforcement section the line quote it is not intended that the local contact place themselves in an at risk situation to comply with this requirement I believe it is the time requirement um I don't know if that is a a fire thing and we can address that later it it's a fire thing it's any type of situation where um the local contact feels threatened that if they went into the situation it could be dangerous in which case we would not want them to be that first um line of communication that would obviously be a 911 call um the 45 minutes is so that there we have to set some type of standard jurisdictions um range from 30 minutes to to an hour I just split it down the middle because the idea is not necessarily if there's a wedding happening you're able to clear it in 45 minutes so maybe I need to tweak the wording um a little bit the idea is that you're there on site if need be taking care of whatever the issue is if there's too many cars parked then you're there you know directing people that they need to move their cars if there are too many people you're asking those that are not supposed to be there to leave that type of thing um and so the the idea is that the local contact it can be anyone you can hire a property management it can be the owner it can be whoever that person has to be designated in the application but that person has to be available knowing that that is their role does that help I think yeah and I think I think to just clarify a little more I think we're ready to go in and maybe the question is um they do the that local contact will have requirements to adhere to whether they come from police code enforcement or fire that although there are times outlined for their response it is not our intention that the responsible party put themselves in harm to adhere to that so if there's a condition whether it's a wildfire something going on where we would not physically want that person to put themselves in harm's way to comply with the order the ordinance perfect and we'll hold some of the other questions for later I just wanted to make sure to get that piece of it in terms uh when Paul and John were talking okay moving on to the next slide um going into the enforcement aspect of it we set up enforcement penalties that are kind of broken down as a three-tier type enforcement response so the initial complaint as we already talked about would be directed to the 24-7 context so the the contact that stated on the application that is to be responding um throughout that entirety of that uh rental time so if we do obtain a call or complaint and we validate that in fact there is a violation the initial violation penalty would be a total of five hundred dollars with education and the education component is really going through what's required again by the permit holder to adhere to so any regulations of the um short-term rental rules making sure that they're in compliance and also letting them know that further complaints would result in escalated enforcement to the point where they may even uh end up with revocation of a permit so we end up with a secondary violation within a one-year time from the issuance of that short-term rental permit that penalty calculation would then increase to one thousand dollars with a last or third violation being two thousand dollars with the permit being revoked for violation of any of the regulations in the short-term rental ordinance so this is to ensure that you know we're we're having compliance with the short-term rental ordinance in addition to being able to encourage voluntary compliance as was already stated by um uh john and in addition to that to follow neighborly good neighborly practices with the neighbors surrounding these specific short-term rentals okay so back to me um so the next steps are obviously to uh continue hearing from the public but bringing the urgency ordinance to city council for the public hearing on october 12 if the council accepts the ordinance as is or modifies it um either way it would be effective immediately if adopted after that we're going to continue working on a comprehensive approach iron out any kinks that we discover through this process it's obviously going to be a new program for us we're trying to get it right the first time but you know it we may learn from from what we have out there after october 12th and end up making significant modifications um but we know there will be additional things that we'll be looking at and that will go through the planning commission and city council um sometime in 2022 we'd love it to be early in the year but it just all depends how um how council priorities roll out and and resources available so next slide please and that's really it for the presentation um we're here to hear from you guys it looks like there's quite a few questions in the chat that we can get to um claire did a great job of introducing everybody i want to add that um if i missed anybody i probably did i know jesse osborne is also on the call chief building official so um sherry um we have i've sort of categorized a number of the questions that have come in wonderful so maybe what we can do is um go through um the ones that i've captured thus far um and a lot of it is about enforcement but um quickly there is one about zoning um and allowable zoning um is there a reason that the commercial office and historic combining districts are not included in the permitted zones in the draft ordinance for short term rentals well i'm going to actually stop sharing screen oh that's right i'm not sure i'm not doing the presentation i didn't have to do it thank you michelle um we're constantly evaluating this um we wanted to put something out there as soon as possible but it's definitely you know something that we're looking at up until i think i have until tomorrow to make any changes to it and and we're talking about the zoning districts and where it makes sense and where it might make sense to expand them um so stay tuned on that one okay um the next one um parking um our our newer developments required to provide one off park one off site parking spot per bedroom if this were really a safety slash fire hydrant issue with city streets i'm not sure i understand the difference um so i think it is a question of new development versus you know old homes or perhaps residential development i mean uh uh areas uh developments or residences within the wooey kind of thing well i mean the parking hits on a number of issues safety is obviously the most key one um but it also is somewhat of a um a nuisance factor and quality of life issue in the neighborhood so at this point we are requiring the same parking everywhere and again that's something that if over time once this ordinance is in place we realize that doesn't work then when the comprehensive um ordinance comes through that's something we can look to amending okay so also in parking um well there are some comments that the parking will should apply to everyone in the neighborhood and not just short term uh uh rentals that everyone on the street um and then there was a request to uh restate the suggested parking language but um we can refer people to the ordinance unless there's a quick way to um to restate that well it's basically one off street parking space per bedroom so if you have a three bedroom house that you're renting out that would mean say one in the garage two in the driveway you're done um if you have a four bedroom house you could still have two in the garage two in the driveway if you don't have a two car garage one of the one in the garage two in the driveway one on the street you're you're covered so we tried to make it not super restrictive um assuming that if these are short term rentals especially on a full-time basis the the non-hosted versions then we would think that maybe the garage is empty and should be available for for that use okay i'm going to go through some things there are a lot of questions about enforcement and i'm going to try to consolidate them but in starting with um our wedding enforcement specifically related to short term rentals or for any residents who may be having a party um so i think there's a concern that um that it's isolated um or inconsistent um application of this rule versus a private home um i can jump in and then maybe cc or um jesse can add if there's more that needs to be said so the difference between a short term rental having a wedding and your neighbor having a wedding is that most likely the neighbor having a wedding it's an unusual circumstance it's it's it's a rare occasion and we would like to believe that you would at least have a enough of a relationship with your neighbor that you could comment about you know if there was excessive noise or or drunken revelers throwing up on your yard or whatever could possibly go wrong um whereas a short term rental could technically do that every single day of the year and so it does make sense to have different regulations for a short term rental where the people are transient um and turnover is great and there's not that relationship with your neighbors or the um likelihood that these types of things would happen more frequently with travelers that are specifically going somewhere to to have such an event um and then i'll leave it to to cc or john or i'm sorry jesse or whoever yeah that's i think that's a perfect explanation so when it comes to short term rentals we want to stay away from having these be looked at or um seen as event or venue places um to hold these type of events whereas sherry explained it's significantly different when you have maybe an isolated event at a residential property versus the advertisement of short term rentals for purposes of hey this is an event place you can come and have these events here so that's why that language is there and that's why there's that difference or that fine line difference between the two and that said cc if somebody had you know a a complaint about noise or or something such as that that would still be something that would be responded to based on the city code absolutely it doesn't take away from the enforcement component or the applicability of staying within regulation on any of those events okay there are a few questions about the noise ordinance and the um the quiet hours applying um so uh do the quiet hours apply to weekends um that is currently at 10 p.m amplified music does does this mean radios um uh so i mean i think there are questions about um understanding better understanding the quiet hours uh and um i think that's it are you talking mostly about parties so like how are we and these questions sort of relate to um how how will it be enforced because the other piece of it is um let's see uh will will uh will police or code respond within the 45 minutes as well um and how are how are complaints and violations going to be verified so there's some concern about um what the noise ordinance is and how how they'll be responded to should i take that one okay so the noise i mean some of the some of it is just common sense um if it's noisy meaning if somebody at the property line would feel that there's two you know what i mean i i gosh somebody help me here well i think two that we'll be able to get currently what we're getting routinely is people calling the police department to report large parties or people out in a hot tub at one in the morning and they're sending us videos of those things so that's going to be some of the things but if an officer goes out there and the officer is going to write in the notes on the call saying i went out to one two three main street and there was 15 people in a hot tub and they were loudly uh audible from down the street then that's going to be a violation and that's going to get reported and we're going to send it to code enforcement and we're going to take action against and following the process that we talked about here now it's all about like the balance like if you just have the one person calling saying hey i heard someone go in the backyard on the phone and they were talking on the phone and it was that's different and these are targeted for these worst offenders of the large parties the the pool parties until late until the early morning hours that's what's going to be and it's going to be driven by video evidence by uh code enforcement or police being able to see that and and be able to take that violation but we're really hoping the point of this ordinance is for the self-compliance that the residents are going to see the rules that the owners who are running these facilities in the city that they're going to be able to use these rules and really it's going to support some of the owners to be able to say hey i'm not being the one making the rules the city of san jose sets these rules and then owners always have the ability that you're seeing across the state of adding in some of their own restrictions that if they get fined by this then you're going to pass that on to the renter there and then so that is like a little bit of a investment for them to be able to say you know what i'm going to make sure that we're inside at nine o'clock at night because they don't want that additional fine that you're going to put on them if the police get called or code enforcement get called so that's where i think we could all use these rules to each one of our advantage to hopefully get some of that compliance with the police department and code enforcement aren't getting the call and you don't have the angry neighbor there who's up at two in the morning trying to get some sleep thank you john okay so um there was a question to clarify the 45 minute rule if an issue is raised and the host is able to resolve it over the phone with their guest is the property manager owner's owner still required to be on site definitely not the onsite is only if necessary ideally that local contact can get in touch with the person that rented the short-term rental and say hey guys you need to fix this um and and have that be the resolution but the idea is to to make um we're trying to make everybody happy which is probably impossible here but we're trying to make it so that as as john has repeated a couple of times they're they're self monitoring they're self enforcement um of trying to allow these activities in an area where they're typically not seen and i and i i can't follow the chat but i've seen that a few things pop up time and time again about what about long-term rentals what about long-term and that that's a separate issue and that doesn't mean that that you know if you guys want to push for extended noise hours throughout the city then that's something absolutely right your council members um this is addressing one particular type of activity and that short-term rentals and we're trying to make it so that it's it's able to be in neighborhoods where some of these activities would not normally be happening on such a regular basis and i think um the other last thing that we'll move on to another category is when does it become a violation if the contact doesn't respond um or and if a permit is revoked uh i think it's really the question is when does something turn into violation um is it repeated or um we're we're actually starting it with any violation of um the restrictions of the chapter kicks in that first penalty and for most people i would think that'll be the last time it happens um when somebody gets their permit they're going to already sign um something that acknowledges all of the requirements of the chapter so they're the ordinance so they're going to understand what's expected of them and their guests and so yes if the local contact person that they have hired or that is them does not respond when we call them on that 24 seven basis that is a violation um that's just yes that's how it that's how to work okay going on to permits um so there are a number of questions about permits um the one is i am unclear about obtaining a permit is it just to keep tabs on how many hosted rentals there are or to reduce the number of rentals and how do you get one some cities have them on a lottery basis what's the what's the process in san rosa and that relates to a couple other things like are we going to cap it um or and how are we running in that way so one of the things that we're working on um it's such a comprehensive complex situation we're going to actually create a a short term rental permit which does not exist in the city right now um and we will be uh modeling it after a temporary use permit because that's that's an annual permit um which is what we will be looking at here and at this point we don't have any cap in the draft ordinance that is something that we were we've heard strongly about from our constituents and um so it's it's likely that that will be looked at in the comprehensive ordinance and again city council the night of the meaning could decide to to enact a moratorium they could you know provide a cap it's really up to them we are not going with a recommended maximum at this time we you know we would like to study that a little bit more to figure out the best way to do it um but it is likely to to be seen in the comprehensive ordinance um let's see it's approved oh sorry I just I just sorry I just forgot we're trying to set it up so that the permit will actually be very automated you'll be able to do it all online um you'll you'll have a permit application that you'll fill out online and upload some documents like your transient occupancy tax certificate um a plot plan that shows where your parking requirements how they can be met and a floor plan showing the number of bedrooms and then you're just going to you know there'll be a little matrix where you figure out what your maximum maximum occupancy occupancy can be based on the number of bedrooms and parking and that type of thing we're trying to make it as easy and as automated as possible it's not ready yet nobody can apply for a permit yet because we're we're just now developing it this is all a moving target and we have a special group that's you know working on that that's met several times um trying to figure out how to make it as easy as possible um for folks and and if someone is currently hosting will they be able to continue to host while they're going through the permit process that is one of the things that we have in the draft ordinance that as long as a person that is currently operating a short-term rental applies for their permit and when I say applies that means they they have all of the documents that are necessary and sends in that application they will have um within 45 days or no actually I moved it to 50 because the hall the Thanksgiving holiday there will be 50 days um after the ordinance passes for those people to to submit their application and information and those operators will be considered operating in good standing and they'll be allowed to continue um they'll have to use their transient occupancy tax number in their advertisements um until the short-term rental permit is issued and approved and then it would switch to them showing the short-term rental permit number in their advertisements and um did you you might have just said this but I was doing something else um did did you say notifications um would be required like would would um people seeking an application uh or a permit be required to notify neighbors did you mention that already I didn't and the notification is after the permit is issued and it's more to provide that 24 7 contact information to your neighbors so that they're not calling the police um a good way to avoid a violation is to you know just avoid avoid the city avoid having code enforcement police or fire involved have that 24 7 contact your neighbor contacts them the issues dealt with we don't even know there's no violation we don't we don't we don't have to know about that um but it will provide your neighbors an opportunity to know who to call and um the occupancy rate will be included on there and parking type of thing we haven't we haven't even ironed that out yet that's still something in progress it's something we'll model probably after what the county does the county does something very similar um but the idea is to just be proactive and and let your neighbors know this is who they need to call if there's an issue and we'd like to believe that most operators are great operators and they want to you know to to do have their neighbors happy and that type of thing so that's kind of the goal here is that that we're all winning um and then lastly just in this part of it um if approved how soon will uh will they be able to apply for permits and then also um given the assumed number that would come in um fairly immediately um what is the turnaround time uh for for doing that i think there are some concern about um being able to operate while you're processing it um and the fear of having to cancel um cancel reservations during the processing time and that's definitely not the goal um so that's where that get get your application in you know within that 45 day period so you're an operator in good standing and you can keep operating you can keep renting you can keep advertising like i said you'll just have to include your transient occupancy tax certificate number on your advertisements and you'll still be responsible for following all the regulations and operating standards that are within the ordinance but you're still going to be allowed to operate we're not going to ask anybody to cancel any reservations if you don't get your application in within that period of time regardless of if it takes us three months or two months or six weeks to to apply for it you're going to be fine if that application is in if you don't then that's a violation um and then um i'm going to go through a couple more and then i feel like we can probably open up because they're like a hundred more um yeah i feel like maybe maybe maybe people are thinking they have to put their comments and that's not we're trying to get to a place where if you if you want to ask your comment um you know personally then that that's okay too so yeah i just they were so many that were sort of similar i wanted to get through them um there's two more categories and one is um water so collin um water and sewage services should be charged at a higher rate do you want to talk about um is there a bit about how water is looking at water sewer uses for short-term rentals versus long-term rentals or owner occupy yeah so currently water meters in the residential sector of the city all have the same water rates and those are based on the assumption that there's long-term occupancy so in the water department we are starting to study this we don't yet have a list of all of the folks who are operating these as hosted and non-hosted so we need to gather more data to better understand what is the actual water use typically in these kinds of units and that will help us determine what we need to do in terms of those water rates um really the city for most purposes you know about 73 to 75 percent of our water is consumed in the residential sector and that is a given rate and yes there is a commercial rate for water um but we need to study it better to better understand what kind of use this really mimics what what this looks like and then sewer fees additionally that is typically set in the residential sector as residents know that's set during that uh what would be our wettest part of the year so that we can assume that most of the water that's being used is water that's actually going down the drain and to the sewer so we get a sense of how much throughout the year that residents is using for sewer fees so again we need to study this because we have not had a comprehensive set of data to really look at water use patterns water use characteristics for this particular kind of user class so we are talking about it we're looking at it we're thinking about it but again we need to collect some more data before we can definitively bring something forward and then the last thing before we open it up I want to say is there's a question about transient occupancy taxes in and the center was a tourism business improvement assessment funds and if current renter rentals that are registered to pay and do pay the tot would be grandfathered in or would they need to apply for permits they do need to be applied for permit there's no grandfather closing anybody in that is a separate issue then this ordinance would be and then so with that I think we should open it up I will say there are a number of people who are not I think who are not short-term rental providers and so I'm hoping so we're capturing the comments of everybody but my hope is that we have an opportunity for those who are operating STRs to be able to ask questions so we can get to those as well I just wanted to also ask the question will we be producing some sort of an a summary FAQ for the STR owner operators that is based on some of what we've heard and seen and responded to here will we be producing some sort of an FAQ I think I'll speak to that I think we're going to do our best to put as many responses and themes on our website as as possible and we heard a lot of themes so some of it is answered in the ordinance itself and I realize it just came out so we're all getting to know what is the contents in there a lot of questions can be answered by looking at the ordinance but others are more nuanced and we'll we'll speak to that as best we can certainly we're hearing that so we're going to populate that website all the way up to the public hearing date to try to be responsive to what we're hearing um do you want to take questions so I'm Charles Metz um we have a series of people have their hands raised and we can start with the top if you like I think we should do it let's get to questions um Michelle will you help with that part of it I'm not sure absolutely so I'm going to share my screen and put a two-minute timer up and then I will on your name and give you permissions to speak once you are unmuted your timer will start for the participants that have called in if you press start six I believe it will raise your virtual hand and then it will be star nine to unmute all right so let me get my screen shared very quickly okay hopefully everyone can see that so our first speaker is Charles Charles you should have a prompt allowing you to unmute now hi my name is Charles Metz a lot of people who operate hosted short-term rental out of their home offer more than two rooms and limiting hosting rent hosted rentals to no more than two rooms would negatively affect their income they're living on I'm a Sonoma County coalition of hosts and the majority of our hosts are women in their 50s 60s 70s or 80s like my mother-in-law and this needed income is helping them make ends meet because things aren't getting any cheaper and hosted rentals haven't been a big problem because the owner is present allowing them to use all their rooms in their home um if there is any noise issue the owner is going to be there to take care of it because they want to sleep too and short-term rental should be in all types of housing so lower and middle income folks can provide a room or home short-term if you only allow homes in certain zones which are usually more expensive homes to be used short-term they're going to create a policy where only the wealthy will be able to own a short-term rental and only the wealthy will be able to stay in a short-term rental allow anyone in whatever zone their inability to make short-term rental income from their home for parking you should look at the county guidelines they have one onsite parking requirement for two rooms or two onsite parking requirements for three or four rooms because the majority of people who stay in non-hosted vacation rentals are families and when families go on a trip they don't say let's all go in separate cars um no whether they're on a road trip or flying in they have or rent one car that's why the county ordinance is written as it is um also people like myself sometimes we offer room short-term in our primary home and sometimes we offer the whole home short-term there needs to be ability for homeowners to do that thank you very much for allowing me to make my comment great thank you so much give me just one moment next we have Eric Eric you should now have a prompt allowing you to unmute yourself yeah thank you very much and I appreciate the time to make some comments today my point of view though is I have absolutely no buy-in on your process being a very skilled researcher and able to put together the information through public records request none of the information that you use to launch this urgency ordinance can be factually verified and that concerns me it indicates that this is a bad faith effort furthermore when we started to look and compare data that we were able to get from public records request we found that the complaints that are alleged by the police department here in these calls and in the august meeting none of that verifies out in fact what happens frequently is that properties that have some sort of disturbance are labeled as strs when in fact they're not there's a bunch of data in the august meeting that tried to say that there's hundreds of these strs operating there's no proof of that thanks for making that comment though because it does go and helps us prove the malfeasance in collecting taxes from the platform which is something that has been going on now for several years so I imagine there's a few hundred thousand dollars that you'll probably be accountable for uh city um that it's not easy to dismiss the differences between str gas and long-term residents when we put the complaint manifest together we found hundreds of homes with multiple noise complaints how come those aren't addressed what we didn't find is any complaint fact pattern about strs so what about that while I can appreciate your lip service to transparency and communication this is the first time str owners and managers have been brought to the table but yet by your own admission these are problems that you guys have been conjuring up now for several months no this whole process is protected as an example of bad faith negotiation and there'll be a case study potentially case law thank you okay thank you so much our next um our next speaker will be Brett I believe that's how you pronounce it I'm sorry if I if I if I did not pronounce that correctly um Brett you should have a prompt allowing you to unmute yourself now yes can you hear yes we can hear you go ahead this is actually I'm attending this meeting with Rhett and with Amy my name is Chris I am an str operator host operator and I rent out two rooms in my home my comments are related to a question about the enforcement will the enforcement of whatever ordinances end up being passed will will there be some additional staff members from the city or how will it be how it be enforced is it mainly going to be driven just by complaints which seems a little well that's one question if it's going to be solely driven by complaints or if there will be someone doing some of this enforcement and my second comment is really about the parking it seems that I have where I live in near the fairgrounds one of my neighbors has nine cars and another one has five cars and a permanent large trailer in their driveway neither of them have short term or long term tenants or renters so it seems like if there's going to be an ordinance limiting the number of parking spaces for my guess I use zero parking spaces I park in my driveway I have a one car drive garage and so I'm just curious how there will be an equitable an inequitable enforcement of parking when it seems that there is a gap currently for regular reds residences and those are really my two my two comments and and within that a concern thank you very much great thank you so much next we have carl carl you should have a prompt allowing you to unmute I am unmuted great your time starts now thank you my name is carl I host in Santa Rosa and along with my son and his girlfriend and I want to really just talk about the difference for us between hosted and unhosted rentals we engage in hosted rentals and so that means one of us is here to handle any of the nuisance complaints that would come up in fact I was a host in San Francisco for almost 20 years before there was an Airbnb when I adopted my kids from the foster care system it was a great way for me to be a single dad afford to live in San Francisco raise my kids and not have to work crazy hours just to do it I could be home with them sometime and usually it was me calling the cops on my neighbors to keep things quiet so my guests could sleep our our our rules about noise are stricter than the ordinance that you are proposing so we agree with them we think safety is important we think mitigating noise is important we think parking is important where I'm a little puzzled is not understanding why hosted rentals would be limited to two bedrooms but an unhosted rental could use all the bedrooms in the house if I'm reading the ordinance correctly and I might not be so I'd love to hear from someone if I've misunderstood that and what the rationale is additionally if I have to go down from four bedrooms to two bedrooms that means I'm not referring half I'm referring half the number of people to local restaurants cafes small businesses made local stores I'm buying less things from local businesses for my guests and I think at a time when everyone's trying to recover from the pandemic limiting the number of people that can patronize our restaurants is not the way to go thank you so much great thank you next we have rick rick you should have a prompt allowing you to unmute yes I saw that thank you can you hear me yes we can go ahead okay so I am a short-term rental owner I am a hosted rental it's uh I use one bedroom and I do limit it to two people in the bedroom and I've been doing this for nine years in the city of Santa Rosa and just so that everyone can understand uh short term rentals provide a great economic impact to the city over the last nine years I've paid more than $15,000 in tot and bia taxes in addition I've referred numerous guests to local restaurants to bars to venues to a number of places where they're spending local dollars and these people have traveled from all over the world virtually uh the other thing that I'm a little disappointed with is that we really haven't had the opportunity as short-term rental owners to really provide input to this process this is a great start but it really doesn't get into uh working with us to allow us to give you input in terms of how we run our business what the business challenges for us are what we pay to make sure that our guests are comfortable safe and are in an environment where they feel very positive about their experience visiting Santa Rosa because we are ambassadors for the city of Santa Rosa we want every guest to have a five star experience when they come and uh we want to make sure that we don't impact our neighbors and our neighborhoods that it's that is as as uh transparent and also is is uh less impactful on the neighborhood as anything else would be the biggest impact in my neighborhood is actually my neighbors being noisy and using parking spaces way beyond what they should normally use thank you for your time great thank you so much next we have David David you should have a prompt allowing you to unmute I see it can you hear me we can go ahead that's terrific um yeah I'd like to just point out that there is a distinct difference between a privilege and a right uh short-term rentals actually have no right to exist they currently only enjoy the privilege to exist because the city of Santa Rosa has lagged a bit behind all other surrounding governments and establishing a reasonable ordinance that limits the ability of specifically non-hosted short-term rentals to operate I don't think any traditional homeowners ever said oh I wish the house next to me was a non-hosted short-term rental and other than income the city has really little incentive to allow non-hosted short-term rentals to continue operating um the unrestricted privilege for these non-hosted short-term rentals is really about to close especially for those they're owned and operated by corporate interests and irresponsible individual owners most short-term rental owners and operators really don't seem in judging from the chat tonight to appreciate the disruptive potential and the disruptive reality that comes from a constant rotation of short-term renters to their property and it's really past time that they be made aware of that and act responsibly as an entire group so it was a great meeting thank you very much okay thank you so much next we have Nancy Nancy you should have a prompt allowing you to unmute yourself yeah can you hear me we can hear you go ahead today's my first time to join the this Zoom meeting I cannot believe my name is Nancy Wang I'm the resident in Santa Rosa for 44 years and we have a neighbor um they have ARMB I'm not no complaining because they are hosted they are in the site they always keep the property nice parking at their own property but I I noticed lately as a lot of house big house for sale this big corporation coming in to turn the house to ARMB this is really disappointing to our city to allow to giving permit for this kind of big corporation the people moving into our community they want to have a nice community living it's not a living next to the hotel that I'm concerned I live in this area for 44 years and my all my children growing up here my grandchildren's here and I well see a lot of different the you're talking about permanent looks like the city's already decided to issue this permit you just make the rule how the enforcement and this and that I don't think I should say we should abandon this big corporation permit for the ARMB has to be host on site because I go to the vacation you know everywhere I go to the ARMB but though they all have hosted on site so you never can be anything wrong you want to keep the rule everything you know you'll even say can call the police but it's not going to help you ruin the whole neighborhood thank you very much great thank you so much next we have Eric Eric you should have a prompt allowing you to unmute yourself hi thank you can you hear me we can go ahead my name's actually Maureen Eric's wife I don't have a I think the umbrella of the hosted versus unhosted should not they shouldn't be under the same umbrella I don't have a problem with hosted I've stayed at numerous Airbnb's that are hosted they're wonderful that's great we live next door to an unhosted Airbnb this woman will never live here she has four or five others that we were able to discover and they have a pool literally I can spit over the fence to the pool that's how close it is to my home and they the visitors you know that's the attraction is this pool and they are back there from morning till late at night the last weekend they smoked pot continuously we had to shut all windows all doors couldn't go outside um I mean there is no oversight even if I called someone it's it's a continuous party that's what the attraction is they're on vacation we work our master bedroom is literally right on top of their pool um so I think maybe it needs to be an individual by individual where the city comes out and says you know maybe a house has to be a certain distance away from each other or something but for god's sakes when you buy a home in a beautiful neighborhood that's quiet and peaceful and all the sudden like the previous woman said it's like a corporation comes in and totally does away with your neighborhood feeling and I can't tell you how stressful it has been um I'm almost in tears it's where you want to move away but you can't because now we have to disclose that there's an Airbnb okay thank you so much okay it looks like I'm not seeing any other hands at this time um oh we do have one other one and then I know that there was actually a few more just raised but I do know that a clarification needed to be made um do we want um Paul if you would like to go ahead and do the clarification really quick and then I can move on to these three other commenters sure so one of the questions uh that we heard uh offline and uh tonight in some of the chat was are some of these rules that are part uh part of the ordinance enforceable and or applicable to some of the neighboring and yes a lot of these are out of the California fire code California vehicle code but typically either the police department or the fire department can go and write a ticket tomorrow for anybody blocking a fire hydrant um and there's a fine associated with it and we go on with our day our goal with some of these things is to deal with some of the repeat offenders so part of what CC had outlined earlier uh was almost uh in essence like progressive enforcement so although we may be able to take action on a lot of these issues uh either independently through our fire department with an outside agency uh having them included in this ordinance allows us to get it to the point where if the violator is conducting the activity multiple times then it can get to the point where we can revoke that permit and then it deals with the issue and again goes back to trying to make the community safer uh and Paul um while you're on that can you just there was a question will there be special rules on uh in the willy um and I don't know if that's something if you've already addressed that um or if it's worth uh addressing now so yeah we we are looking um both as far as the urgency order a lot of these uh the the items that we've outlined in the ordinance are specific to uh uh willy needs so the whether it's the evacuation checklist the um the soco alert opt in um the rules regarding the fire access things of that nature uh although they're applicable around the city they are uh ultimately more of an urgent issue in and around our wildland urban interface uh we're continuing to look at additional rules that would potentially be applicable specifically to our wildland urban interface um as part of the more comprehensive ordinance but again the goal was to tackle the most critical needs that rose the top right now under the urgency ordinance okay great thank you so much um our next speaker is dale oops dale you should have a prompt allowing you to unmute yes i see it okay great go ahead so i actually moved to santa rosa about a year ago and i was lucky to move right next door to a uh short-term rental party house and it has been non-stop uh the frequency of the short-term rental guests is insane uh 75 percent of the month is usually occupied the turnover rate is eight to ten groups of the guests and each one is a whole new learning experience it is a unhosted str uh i can't emphasize and you can see this from all the comments and from the city of how this is destroying our city um we need to save our santa rosa so that's you know that's the biggest thing the neighborhoods are being destroyed by this um the way the the draft ordinance is written right now every house around me could become a short-term rental that's insane we need to put a limit there should be a limit of one in 30 days per period um i just that's the only way to control this i don't see any other way uh unless you want to completely stop all strs which i don't think that's the that's the right process i do think a limitation on stays i think a moratorium on new strs is desperately needed um that's all i have to say thank you okay thank you next we have cami cami you should have a prompt allowing you to unmute sure can you hear me we can go ahead thanks i just wanted to make um a general point about some of the ordinance seeming inequitable um one is a parking requirement of one spot per bedroom i think this is easier for larger properties in nicer neighborhoods to comply with my short-term rental is in a suburban area of homes built in the 1950s so we have a small driveway and the garage i know sherry mentioned that she thought a lot of short-term rental rentals have empty garages but we actually use this for storage for a lot of the things we need and for when we come and visit the house when it's not being rented out um so i think the parking requirement is in is not equitable to smaller properties i also think the requirement about barbecues and grills needing to be 25 to 50 feet away from anything flammable is also inequitable to smaller properties um my backyard is pretty large actually for the size of the house but i don't have a 25 foot clearance of non flammable things including you know that would include my wooden deck or an umbrella so um i'd like a general equity assessment for this ordinance to be conducted to see how equitable it is across different types of strs also um i appreciate that you invited short-term rental operators to this space but i would like to have a more engaging conversation with the city and other short-term rental operators we all have unique circumstances that can't be um all completely addressed in one ordinance so it would be nice to know the different nuances between between different types of short-term rentals out there okay thank you so much um so it looks like we have um four more hands up so i think we should take those four hands and then if we could take some of the questions out of the chat um i think it's important to touch on those as well um and then we can come back to raised hands if there are any at that point um so next we have mary mary you should have a prompt allowing you to unmute hello yes thanks very much um i hold a unique situation here um i once owned an airbnb and was a host i am a real estate agent and i actually um am living now next to an airbnb and i have to say that it is a unique experience and not all um hosted rentals or short-term rentals or long-term rentals or even owned uh homes are the same we all are not perfect neighbors and with uh with the short-term rentals there are so many opportunities to bring economics to our cities and the areas that they they are in i have to tell you uh when i wasn't airbnb host and the fire swept through santa rosa i cannot tell you how many people gained a place to have refuge and think about what has just happened in their life to regroup if there were no short-term rentals that haven't would not have been there i cannot tell you how many engineers insurance people and so forth who came here to help our community uh used my airbnb to stay for a while to help people we live in a wine tourism area and we've lost two hotels uh that were part of that and there is an economy that comes to this town to help especially after covid we have registered nurses and traveling doctors that use short-term rentals there is no easy solution one plan will not fit everyone but i think that we all have to look at ourselves as neighbors whether we own rent short-term or what have you that if we're not doing anything out of law or to harm anybody it all should be considered great thank you so much um next we have liza liza you should have a prompt allowing you to unmute yourself hi um thanks for all your work on this um rental ordinance um i just wanted to um present a couple ideas i'm a airbnb host we have um a property um in the junior college neighborhood that has two small airbnb as well as a long-term unit um and it's also one of those properties that has kind of a unique parking situation where it has a very long driveway with a single car garage so it technically could park like three cars um but it's not practically not that practical to park three cars um so i guess to what i was going to say was i really appreciate all the the nuance and that you haven't taken a black and white approach to to the issue of regulating short-term rentals um and i think it would be wonderful to just add some further nuance to the um to the the regulation as it stands now um such as like a process for applying for an exception to the parking um part of the permit that might involve like um you know getting neighbors to sign off on the parking situation um if there really hasn't been any issues with parking and for your particular property or some some type of process like that the other thing i was hoping a little more nuance could be um applied is about the hosted and non-hosted rentals so another we um also airbnb are primary residents when we go on vacation and it's a really helpful source of income for us and it's kind of a different thing than i think um having a completely non-hosted rental um because we are good we know our neighbors they have all our contact information and we're very invested in the neighborhood we're in um and so and i know in other cities they do um apply more nuance to to that um aspect of it being your primary residents okay thank you so much um next we have gay gay you should have um a prompt allowing you to unmute yes perfect go ahead i want to agree with the people that have been saying so far that there should be some kind of a separation between the hosted rentals and the unhosted rentals i am a hosted rental for airbnb in the city of santa rosa and i have had numerous people um my neighbors use me for with their overflow when they have birthdays or weddings or whatever we not only just get along they love it i have a drive i have a parking day off my driveway so there's no problem with off street parking and i'm there so if there's going to be any issues i basically it's it's never been a problem and during the fire when there was a caller that came in i was able to hose i was able to take in somebody who'd lost their homes in coffee park you know that wouldn't have been able to i couldn't have done that if i didn't have my guest house that i was using and i just see a lot of positives that can be seen with hosted rentals that there was another caller that came that was saying that some corporation was going to come in and ruin the neighborhood that seems like a totally separate issue to lump us all together and i kind of feel like the separation between people that are living there part of the community and people who are not doing that for short term rentals should be um taken into consideration thank you very much great thank you all right erica erica you should have a prompt allowing you to unmute yes thank you so much great go ahead hello everyone thank you so much for all of your thoughts i'm really happy that i'm here i um live in a neighborhood where we are seeing many of these big unhosted type short term rentals and that really is is my biggest concern because i really enjoyed hearing all of the hosted feedback and all of your stories and of the wonderful things that you've done and i agree i've stayed and hosted airbnb's myself i think my my issue is is twofold number one it's it's an issue of density um i don't think that the ordinance has made any sort of you know um thoughts as to how close they can be to each other on my street just within the last couple of weeks we've had two new airbnb's that are less than 300 feet from each other and they're both five bedroom homes with pools and these are the homes that are being most problematic especially when they are unhosted because these are the ones that you know people like everyone said people want to go on vacation they want to have fun they want to you know live it up and they should but this is a residential area i i moved here with my husband who was born and raised in san rosa so we could raise our children so we could walk them to the elementary school so we could be part of the community and based on what i'm hearing from everybody else on this call there are short-term rentals that are hosted that are just such wonderful additions to our community and they are fantastic and we need them and yes we are part of the wine industry yes we need tourism yes we need places for overflow birthday parties and and you know all the holidays yes we need you and i'm so happy that you are part of the community but what we don't need are the big large corporations that are buying the big homes in this neighborhood to turn them into party homes that that really is my concern because to me it's all about community that's why i moved to san rosa to raise my children thank you so much great thank you okay so it looks like um that was the our last grouping of hands so um let me stop sharing my screen if you guys would like to address some of the questions in the chat now um yeah so the the last two questions that i pulled out um from the chat are on um the permit cost so sherry if you could talk about um the permit cost and also if you could clarify um there's a question of why hosted rentals are limited to two bedrooms and unhosted are not so if you could suit those last two um in and then claire um to close it out um is uh again to to discuss the or explain the urgency ordinance and then the comprehensive ordinance thank you right so you've done such a great job it's a lot of questions coming at you and you themed them well i appreciate that so um the question about two bedrooms this is common some jurisdictions only allow one per um hosted rental and the city is currently evaluating the bed and breakfast ordinance um or the the requirements for bed and breakfast because once you've gone beyond two bedrooms it's typically considered a bed and breakfast use which has its own um permitting process so we're not saying you can't do it we're just saying that at that point you're considered a bed and breakfast and would have to follow those requirements and again this is stuff that you know we'll see we're going by what other jurisdictions did rather than just saying one we're allowing two um so that's that's how we came up with the two bedrooms it was the the least restrictive of what i had seen in terms of hosted um stating a bedroom um as far as the fees go we are comparing this to a temporary use permit in terms of the level of review and analysis required um a temporary use permit is 1129 dollars there is not a public hearing fee attached to that it will be a director level decision so that's where uh we're at with the permit process and um good evening i'll touch on where we're headed with the urgency ordinance versus where we're going to be headed with the comprehensive and a number of you said we want more time we want to we have a lot more to discuss um this can't be the only meeting and you're right it can't be the only meeting and we have lots more to discuss um you guys read a number of different things and we're paying attention to those so the comprehensive ordinance will take place over the next several months there will be many more opportunities to engage with staff um and not necessarily in these big formats but you know you'll have you'll have access to staff to ask your specific questions um but the urgency ordinance is about is is really about an immediate addressing of the issue that has emerged and we're looking at life safety we're looking at operational standards um we're looking at accountability frankly and I heard from a lot of folks tonight um that a lot of vacation rentals are handled appropriately and um frankly I think that's quite true um and those aren't the ones that are generating complaints and so what we've tried to do is set up what are some basic operational standards that coincide with with those that are compatible and we're trying to um come up with those so obviously parking and occupancy noise those are the number one issues that we have and they're usually on the excessive level which is what constitutes the complaint so we're trying to bring that back and model after those that are good good neighbors um and it's just it's it's an interim circumstance so again we want to focus on registration and accountability give operators who are are compatible and sensitive opportunity to be recognized for that um and but also hold those accountable who are um resulting in complaints or levels of incompatibility or in the worst cases life safety issues so that's what we're focused on um the council wanted us to act quickly they didn't want to wait for the comprehensive ordinance that would take several months and the reason is we don't have any regulations for short-term rentals so we are we're in a state where we can't help with the help as effectively as we would like um to to to make the the operators who are creating issues for their neighbors we can't there's really no mechanism unless you have some regulations so the urgency ordinance will provide for that but we wanted to keep it lean and keep it matching with the operators that are in good standing um so that that's kind of the focus of what we're doing but we are taking in all your your comments and there's going to be a lot more discussions moving moving past October 12 this is really kind of the beginning it's not it's not the the end so with that do we have we um got to all the questions are we ready to are we going to have an opportunity to reflect back the themes that we heard I know there was a number of things and and I've been taking notes I'm sure all staff has as well but do we have a summary that we can provide we do sure you want me to do that um and I have to thank Andrew triple for that uh unless Andrew you'd like to come on and provide that summary I was I have my head buried in the comments document that I've been working on um if you want to kick it off and then I can I can um you know we can kind of share it if you'd like to do that um well I think um your your summary of key themes that you had listed that we came up with nine and so I thought you could just review those okay sure yeah great so um these are just major themes that will be exploring more fully and your feedback is really important so we'll be able to go back and reflect down the ordinance with a lot of the comments and questions that have have been brought up this evening but first we had a lot of comments about parking both concerns about the proposed parking requirement um but also many people talked about concerns of you know the parking issues that long-term residents are causing in neighborhoods as well and so of course cc is is here this evening and we do have the code enforcement uh code violation process where you can submit a code violation if you feel that someone is parking inappropriately in your neighborhood so the uh the code enforcement process is a great venue to follow up on issues that you might have from long-term residents or permanent residents uh we provided some clarification on the 45 minute rule and I think as sherry noted um we can look at that that 45 minute time frame and see if we need to adjust that um I believe expand it to be more reasonable and allow for more effective responsiveness then um we had a lot of questions about enforcement and and how enforcement would happen and I think that as the as we finalize the urgency ordinance and as it moves forward jesse and cc will be working with their teams very closely to um better refine enforcement and and be able to provide more guidance about how that looks um and then questions of course about the permitting process because the urgency ordinance does propose establishment of the short-term rental permit as sherry briefly mentioned that we are working furiously in fact to set up both online and in-person application submittal processes and we will we fully intend to have a robust online platform for both pre-application development as well as applications submittal so we will be providing those resources to support applicants and um and then we also talked about the fact that if you are a current operator that you that at this point in time the ordinance does not require a cessation of operations but that you would have to submit that applicant application and have an application under review in order to continue to operate as well as we touched on the fee and present the other proposed fee as one thousand one hundred and twenty nine dollars for the short-term rental permit there were some some great questions about over concentration and and the density or number of short-term units operations in a neighborhood and I think that that's certainly prompted by the by the nature of the urgency ordinance coming forward and will be more fully addressed than in the comprehensive ordinance when we've had time to do the data analysis that's needed in order to support an approach a potential approach to over concentration issues and then we received some some awesome comments about standards and regulations of course the urgency ordinance the primary goal is to provide some regulations to to to support the effective operation of short-term rental units and so we'll be reviewing your comments and reviewing the standards and regulations as proposed in the urgency ordinance to ensure that we've we've done a fine tuning of those those short-term regulations. Colin had a great conversation about addressing questions about potential impacts to water and sewer services and why there would not be additional charges for short-term rentals for water and sewer services that are provided and then I've got a great list of of comments and questions about the development of the ordinance the opportunity for input and such and I think that as Claire noted in her comments that the comprehensive ordinance as we move into the process of developing the comprehensive ordinance will have a much more extended and robust opportunity for input from both residents but as well as short-term operators rental operators and then there were comments about the economic impacts potential economic impacts of regulations and just how the industry does support especially our local restaurant tourism entertainment economy and that's very important to be recognized as well so we thank you for submitting those comments and as the economic development manager i'm i'm certain that risa has heard your comments this evening so i think risa that's that's my summary of the notes that we have and we'll be compiling those in the upcoming days and responding to them and i also want to remind folks that we have recorded this meeting and we'll be posting it to the short-term rentals website that risa awesomely has put in the chat again so yeah with that I want to thank everybody the panel the attendees and everyone else we're still collecting comments and feedback at short-term rentals at srcity.org i'm hoping that people write with specific things that they that they are addressing in the ordinance like add add you know the section you're talking about of course we'll accept any comments but it's a little harder to actually tally and log and gain useful information if it's not if it's not addressed pursuant to the ordinance itself so unless anybody else has any last minute thoughts I think we're we're going to say good night and and be safe and thanks all for attending thank you everyone bye now