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Flowserve: Improving Service & Accelerating Dispute Resolution with Appian BPM

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Published on Mar 15, 2016

Flowserve Corporation deployed Appian to transform its Aftermarket Services business, and cut invoice disputes in half. Learn more at http://www.appian.com/global-customer...

Flowserve Corporation (NYSE:FLS) is the world's leading supplier of industrial pumps and valves to the power, oil, gas, and chemical industries. Flowserve developed a series of business process management (BPM) applications on the Appian Cloud platform to unify process and data management. By providing a common front-end across numerous legacy ERP and other systems, Appian has accelerated the resolution of invoice disputes by 50%. In Flowserve's Aftermarket business, Appian ensures a consistent, reliable and high-quality customer experience.

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