 What's up, YouTube world? My name is Jeffrey. That's my dog back there. Crash out. That's Yoda and we're doing 30 videos in 30 days. It's a personal challenge. This is day number 11. And what I want to talk about right now, or what I want to share with everyone is some feedback I got from a client, which I found, which I just found to be just very valuable. And yeah, I just want to share this because when the client told me this feedback, I was just like, wow, what a powerful message right there, just hearing what they said, hearing their feedback. So basically, I did a discovery. And before taking on a project, always do a deep discovery with the client. I want to know their business. I want to know their brand, their goals, their challenges, the problems that they need to be solved. I want to know who their target audience is, their marketing. I try to get to know everything. But one thing I also really want to know is if they have worked with another web designer or another web developer, I want to know why they're talking to me. I want to know why they aren't working with them still, like what happened. So by doing the discovery and all the questions I found out and I learned that they've actually tried to build this platform twice in the last few years. Like they gave two solid attempts to build this platform, and they hired a programmer to build it for them. And so I asked them, I'm like, well, if you hired someone, you guys started like, why did you fail? Why did the programmer fail? Why did the project fail? And what they told me just really surprised me, but it's made so much sense. They told me they failed because he only followed orders and did everything they told him to do. That was the reason that they felt they failed in this project that they probably invested a lot of money in, a lot of time into. They felt like they failed because they hired someone that only did what he was told to do. And that just shows really what we're supposed to be doing for our clients. I always felt that once I got into web design and once it started caring about the goals and started learning about the goals, I always felt like I had more of a responsibility than just building the website. And also, to be honest with you, I don't like getting treated like an order taker. I don't like it. I want to be more involved in the decision making and the strategy and putting the thought behind it, because after all, I am the expert that they're hiring. It's not, you know, it doesn't feel good to get hired to do web design, but then somebody who's not a web designer tell you how to design or same thing with web development. So, you know, I do have that part in me that has pride, but also have that part where I want to help my clients solve problems. So when I started looking at it that way, I'm looking at how to guide the project. I feel like it's my responsibility to learn how to solve a problem. And that is a valuable skill for any web designer or web developer. Look, if you're just taking orders from a client, there's one of a couple of things that are going to happen. You know, one, you're just going to be seen as an order taker. And later on, it's going to be so much harder to break out of that when you do want to give advice, when you do want to give recommendations, when you see something that needs to be done and you want to go ahead and tell the client that if you've already been in the position of an order taker, it's hard to break out of that. And I'm speaking out of experience because for my first couple of years, that's what I was. I was just so happy to get the work that I didn't question anything. You tell me what to do and I was going to do it because that's what I'm used to in the regular world. That's how many of us are used to in the real working world. You just take orders and you do the work. It's different though for a web designer, a web developer, we have to solve problems. And the other problem that you're going to have or your client's going to have by just giving you orders, they don't know what's best. They don't. They're smart. They know what they want. They know a whole lot. Don't get me wrong. I'm not saying that they don't, they do, but there's also certain things that they don't know. And that's why they're hiring a professional. That's why they want to hire an expert because you got to bring in that expertise. You have to bring in that experience that you've gained from doing these. You know what works and what doesn't. They need guidance. They could tell you, hey, I want this. I want this. I want this. I want this. And then you could tell them, that's great. That one sounds good. But if we do this one differently like this, you'll even do better. You'll get better results. They want that. So don't be an order taker. Listen to your clients, find the problems and give them the solutions. That's the job of a web designer and developer. That's it for tonight. I hope you found this useful. I'm looking forward to the next. God, what is it? I'm on day 11. So I got 19 more days of this. After that, I'm going to just be putting out solid content like one video a week. Yeah. So we're just going to do this for this month. It's also a good chance for me to document my time during my quarantine because I am locked down. It is April 7th right now. It is late at night, like 1130. And I'm on about two weeks now quarantine already and got another few to go. That's it. Anyways, have a good night. Cheers.