Upload

Loading...

Perspectives on Watson: Customer Service

13,123

Loading...

Loading...

Transcript

The interactive transcript could not be loaded.

Loading...

Loading...

Rating is available when the video has been rented.
This feature is not available right now. Please try again later.
Uploaded on Feb 11, 2011

The customer service industry is judged on two criteria: speed and accuracy. Watson, the IBM computing system designed to compete on Jeopardy!, is built to achieve both of these. IBM experts share their thoughts on how the DeepQA technology that powers Watson could transform the customer service industry into a faster, more accurate experience.

Visit ibmwatson.com for more information.

Loading...

Autoplay When autoplay is enabled, a suggested video will automatically play next.

Up Next


to add this to Watch Later

Add to