 What is service design for me? I think that service designers ask to be really proactive to reconfigurate ecosystems to be able to deliver really simple added value to every kind of stakeholders, not only the end-citizen or the company or the public services and so on, in order to really create coherent experiences for people. So this video is just a piece of the puzzle. Go check out some of the other videos to get a full picture. If you haven't done it already, I would love to have you to subscribe to this channel.